Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sleezy used car salesmen can't be trusted

By belairlover on 10/6/2018 at 2:52 AM. Helped by Alex Long.

The used car manager is one of the most horrendous human beings I have ever dealt with. I heard horror stories about the used car department but saw a good price F150 and decided to check it out. They told me it was bought at an auction. It looke like it had been painted black underneath to hide rust. Manager came out and talked to me like I was stupid. Can't trust anything they sell. Didn't think car dealers pulled those tricks anymore. Stay away at all costs.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dishonest scammers cheaters

By Amber Phillips on 10/4/2016 at 3:04 PM. Helped by Lee.

Zero % financing means more than $2000 added to the base price. You either pay the finance charges in your payment each month or you pay them up front in the purchase price of the car! The deal they make with you on the phone doesn't exist when you walk on the lot. Sales person, Lee, is a scam artist.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Scammed Me with a Price Change in Paperwork

By trav on 7/26/2015 at 3:17 PM. Helped by Chris Coleman.

Found this dealer on Cars.com. Found the truck I wanted at a fair price because it was considered a demo model with some miles on it already. I called and confirmed the price because I live almost 2 hours away. I arrived and was quoted the same price again. Did a test drive and agreed to purchase the truck. All of the sudden in the middle of doing the paper work they couldn't sell me that truck for the price I was quoted 3 times. They jacked the price up over $3000 dollars and treated me like I was stupid to think I could purchase the truck for the amount I was quoted by their salesman. They only gave me $1000 for my trade that Kelly Blue Book valued at $3200. Avoid this dealership at all costs!

I would not recommend this dealer.

Overall Rating

2.0  

2   Customer Service
2   Friendliness

We had TWO bad experiences with your dealership. First...

By mederlet on 5/28/2013 at 1:41 PM. Helped by Jared & Dale.

We had TWO bad experiences with your dealership. First time was when took test drive and the salesman was Jared…acted as if he didn’t care, never even told us his name and was not very helpful. Secondly we had Dale..nice man, insightful however did not seem to really care about our business or assisting us with a purchase. Met a man at a grocery store and liked his Toyota said he bought it through this dealership..however, he said the same thing…not a good experience until Roger Miller assisted him in buying his car. I expressed my concerns to Ed Dugas Sales Manager and he did try hard to earn our business and apologized for the two bad experiences. However, we did not buy a car from this dealership or had the opportunity to meet with Roger Miller. Maybe he would have made the difference. Anyone looking to buy a car from this dealership I would recommend trying Roger first as the sales agent. Shirl

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Marquez was very knowledgeable and friendly. We...

By mcnamara on 10/26/2012 at 1:16 AM. Helped by Christopher Marquez.

Mr. Marquez was very knowledgeable and friendly. We walked in the door and I told him what I was looking for. He had the car pulled around in less than 2 min. I couldn't believe it. We were off for a test drive. We went back to the dealership and started discussing the price of the car and financing. The best part there was NO pressure at all to buy the car. The whole process MIGHT of been 20 min. Thanks Christopher for making my visit so enjoyable. I have bought my last 4 cars at your dealership. It is the best and I wouldn't buy any other car. Toyota is the greatest car on the market. Pat

I would recommend this dealer.