Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By RonM138 on 12/5/2017 at 3:59 AM.

Brought my Buick in because check engine light.had been on following a reduced power mode incident. Mahwah GM Dealership accommodated my request for appointment date/time and loaner car. Krystal was very helpful, efficient, and courteous. She called me to let me know my car was ready. Everything was fixed and software updated as well. Couldn’t have had a more positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service

By manche247 on 12/4/2017 at 11:17 PM.

krystle went out of her way to make sure i was completely satisfied. i recommend this dealership to anyone that needs quality service and professionalism.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Ella on 12/4/2017 at 11:07 PM.

Never a problem, always polite and accommodating. This where I purchased the vehicle. They take time to explain your options if any and explain any unsafe or upcoming needed repair.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Mr. Joseph Anthony Navarra

By Ktrchala on 12/2/2017 at 11:27 AM.

Mr. Navarra greeted us in a professional manner. He worked with us to help lease a new GMC Acadia. He gave details and options that worked for us. His follow up was professional, informative, and above satisfication. I would recommend Mr. Navarra to family and friend as he eased the car leasing process by far. Kind Regards, Kristin Trchala

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased!

By Debra727 on 12/1/2017 at 1:21 AM.

Very good experience. Joseph Anthony was very pleasant and honest to deal with. I left the dealership with confidence knowing I made the right decision.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy car buying exprerience

By mmelig1 on 11/29/2017 at 4:17 PM.

From the moment we walked in the door everyone in the dealership was very friendly and helpful. Joe Anthony Navarra was our sells consultant. He couldn't have been more patient as my father was uncertain what exactly he wanted. We went on several test drives to figure it out. Joe went above and beyond to locate the exact vehicle we wanted to purchase as well. Great team. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great expierence

By Greg1 on 11/27/2017 at 5:33 PM.

Overall great expierence. My sales rep Joseph Anthony Navarra was wonderful and made my expierence easy as can be. The sales manage also Joseph Navarra treated me like I was a king and made the process easy as can be. Both made me feel as if I was their only customer and were attentive to my needs. Highly recommend them both as well as the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buick of Mahwah...excellent staff

By Svcvisitmahwah on 11/25/2017 at 2:35 PM.

First and foremost, the staff at Buick of Mahwah are superb. Service visit was evident of the professionalism and knowledge of the team...a large dealer with a family feel. Definietly have your auto serviced here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lketch on 11/16/2017 at 2:25 AM.

These folks are so pleasant and quick! They answered my questions and my service was over in less time than they projected. Great experience. Would definitely go back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Jrl on 11/15/2017 at 4:26 PM.

Very professional and polite. My appointment time for service was maintained and completed very quickly. I had an oil change and tires rotated within an hour. Krystle kept me inform during the entire time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By LisaG on 8/30/2017 at 1:34 AM.

Great experience with my car service. Donald is a pleasure to work with. Very satisfied with GMC Mahwah. Will recommend them to family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yukon Denali !

By David Ludzinsky on 11/13/2017 at 1:31 AM.

I had a wonderful car buying experience over the weekend. Thanks to Marlena and her manager Steven. I am very happy with my new truck

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Ileasedabuick on 11/12/2017 at 4:13 PM.

Marlena and Joe N were very helpful and made the transition into our new lease painless. I will be recommending people to this dealership because of them

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By 6&5 on 11/10/2017 at 10:00 PM.

Always get quick, friendly service with the end goal of asking sure I am happy. They always go the extra mile to make things right, get me in quickly and accommodate my busy schedule. I enjoy going there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service! Highly Recommended

By Ehren Hozumi on 11/9/2017 at 9:13 PM.

We had a great experience buying our new Enclave! The staff, specifically Joe Anthony and Joe Navarra, made the process easy, simple, and we left with the car on the same day. The team and Buick GMC of Mahwah truly values customer loyalty and experience. I will definitely by purchasing a car from them again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience.

By Truckbuyer on 11/9/2017 at 10:37 PM.

My salesperson did a great job of going over what truck I was interested in. He never pressured me to act and made the experience very pleasurable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exactly what I want

By Newtruck2017 on 11/8/2017 at 3:04 AM.

I went to get prices not expecting to leave with a new vehicle. I pointed at the truck I wanted and left later that day driving it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my ENCORE!!

By Maria Damis on 11/2/2017 at 2:32 PM.

We had a wonderful, experience at Buick GMC of Mahwah. Mark Crosby, was informative and answered all of our questions and found our perfect vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 GMC Sierra Diesel

By Mackenzie on 11/1/2017 at 8:12 PM.

I had the absolute best experience purchasing our truck at GMC of Mahwah, NJ. Joe Anthony was the most conscientious sales person I have ever dealt with. In fact he seemed more like a helpful friend rather than a salesperson. He took care my special order and followed up on a continuous basis while the truck was being built. I can not say enough kind words about this dealership. Excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By Mwr117 on 10/22/2017 at 1:31 PM.

Worked with Joe A Navarro. Fantastic salesperson. One of the best we've ever dealt with. Can't say enough about him and the team. Leased the Acadaia Denali. Extremely Happy with this car. Highly recommended.

I would recommend this dealer.