Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top notch!

By Nels on 8/14/2019 at 8:16 AM.

Great bunch of guys to work with through the whole process of buying the Four Runner! Was able to finance the 2008 Toyota Four Runner without a glitch at a decent rate and at my terms.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kevin on 7/29/2019 at 9:26 PM.

I bought a new Ford Escape and the whole experience was satisfactory from dealing with my trade in to making all the paperwork painless as possible. Highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of new vehicle

By Krisalys on 6/29/2019 at 7:44 PM. Helped by Larry, Financial Manager...excellent and made the process painless..

Bill Holden was not only knowledgeable and helpful, but extremely patient. He took the time to go over every individual package offered on the Expedition and how it would or would not be useful in our particular case. He took the time to find the right vehicle to match our needs, including color and price and kept us updated as to when it would arrive and made arrangements to fit our schedules.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Don1226 on 6/28/2019 at 12:41 AM. Helped by Jason Lindsey.

I had an unusual situation regarding my trade in requirements and did not have a whole lot of faith that they could be met. How ever all of the people I worked with went over my expectations to get things done can't say enough about everyone especially Jason who was great. Highly recommend Bull Valley Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Tracey on 6/22/2019 at 11:19 AM.

Zonje was awesome to work with online. She was responsive to our emails, she provided information in an upfront fashion- no games and no pressure. We were able to make a deal online. The financing was just as easy...no long credit applications...and completed online as well. When we arrived the contract was prepared, it was clean and exactly as we expected it to be. No games. No sales pitches. We signed and drove away! After 35 years of dealing with high pressure sales and games in order to buy a car this experience was so pleasant. Actually, it was rather fun! Thank you Zonje! Also, Thanks to Larry for having the contract ready and thanks to Ceasar for showing me the features of my new car and for setting up mobile features me!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Bill's Great

By Dick and Patricia on 6/8/2019 at 4:57 PM.

Bill was ideal in getting us into two cars in two years: a new 2017 Ford Fusion in 2017 and a used 2013 Ford Escape this week. For our most recent purchase, Bill found us the SUV we were looking for, and went out of his way to help us, as we had a difficult insurance settlement to wait for (I his a deer, totaling my 2011 Impala). I trust Bill implicitly and would recommend him to anyone buying a new or used car at Bull Valley Ford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Don on 5/30/2019 at 8:46 PM.

I bought two vehicles from Alex,he is a great salesman,very nice guy.will be back to buy my 3rd from him.very happy with everything

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience with the Whole Team

By Wendy on 5/30/2019 at 10:58 PM. Helped by Marco.

Jose and his team made my purchase easy and relaxing. I went from a sedan to an SUV and this was a big change for me. With their help they showed me how I would benefit with my new vehicle and grow with it and he was right. This dealership is the way they all should be, friendly and out going and down to earth. So keep up the good works guys and Jose you are my hero. You don't mind payments when you enjoy what you purchased. Each day I learn something great about this vehicle and I love it. So many thanks to you all working as a TEAM !!! Wendy from Crystal Lake

I would recommend this dealer.

Overall Rating

3.4  

2   Customer Service
4   Friendliness
4   Overall Experience
2   Price
5   Quality of Work

First car

By abe623 on 5/30/2019 at 8:06 PM. Helped by Marco.

I went in to bull valley ford on a Saturday knowing the prices would be out of my budget but went in and looked anyway. Marco got our attention right away and helped us find something nice within my price range. Found a nice little suv I liked as my husband and I talked we finally came to an agreement if the price was right we’d get it. After a little talking with Marco and Jose we came to an agreement in numbers and financing. Once we were called to sign papers it was well past closing time and the older man who helped us was quite rude. The monthly payments and interest rate WAS not what we had come to an agreement on. He claimed all banks were giving loans at a high interest rate so idk why they put in the news paper 0% financing if they don’t. Bottom line love my car loved Marcos personality just wish they were a little more friendly in other departments.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Deal Treated me right !

By mike on 5/13/2019 at 6:28 PM.

Cesar and Frank were great! Good Deal on a very nice truck. Easy and Fast , Was in and out in about an hour I will and do recommend Bull Valley Ford to everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By Doug313 on 4/12/2019 at 4:01 PM.

Bill has experience and it shows in how easy he is to deal with. Everything went smooth and they did exactly what they said they would. Recommend Bull Valley Ford and Bill to anyone that wants a professional, honest experience.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Treated me Great!

By Joe1 on 4/4/2019 at 3:20 PM.

Bill helped me, meet my goals. He let me take my time and was very knowledgeable about every thing i asked him. No stress. Will be back.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Outstanding People

By lEO on 3/19/2019 at 11:23 PM.

Buying a vehicle is usually stressful, especially when you might have financial questions but their website made shopping pleasant and contact with Zonje more so. She hooked us up with David who took his time with us. Mr Quinn came out and promised a deal would get done. He kept his word. We love the Edge Titanium,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Lenny Bird on 3/17/2019 at 3:58 PM. Helped by Larry.

I must say for buying my first car at a dealership Bill and Larry made the experience a wonderful thing I would for sure recommend any friends and family to go to Bull Valley Ford for their next new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WONDERFUL EXPERIENCE.

By Fuelish on 3/2/2019 at 3:59 PM. Helped by James Cronan, Jack Cronab.

From start to finish, and from sales to service Bull Valley Ford provides it all. This is my 7th vehicle here, and I will never go anywhere else. Quality plus 5 stars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex is awesome

By lawulf on 3/1/2019 at 8:16 PM.

Alex in sales is awesome. I am a repeat buyer with him because he takes the time to provide you with the most accurate information and understand his customers needs,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to do business!

By Mike.S on 2/24/2019 at 3:19 AM.

Working with Bill Walsh and the entire staff at Bull Valley made buying a new car a great experience! Bill could not have been more patient or helpful! I love my new Vehicle and appreciate all Bill and Bull Valley did to help me in this decision!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Fiantago31 on 2/17/2019 at 6:21 AM.

The team at Bull Valley Ford was helpful and courteous with a sale of my used pickup.Thank you to Cesar and Larry. Looking to future purchases at Bull Valley Ford..

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Positive experience!

By Cj2013 on 2/17/2019 at 2:51 AM. Helped by Larry in Finance.

A big thank you to Brett for helping us purchase our Ford Escape. Brett was not only friendly but refreshingly genuine. Super happy with the customer service! Would definitely recommend him! Thank you to Larry in finance for helping us find the best deal for us as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’ve already sent a friend to order a new truck!

By PBR ME on 2/16/2019 at 3:55 PM.

From Jose to Tyler, a class A experience. Ordered a new Raptor and had it delivered and everything went perfectly!! Thanks for the great service!!

I would recommend this dealer.