Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By geasdon on 10/21/2019 at 2:03 PM.

We normally work through Jon Paul Wheat, but he was out of town and he set things up with TJ. TJ, with assistance from Kyle White and especially Justin, worked really hard to give us the best possible deal. Throughout the whole process, the guys were very courteous, friendly, and professional. This is why we've bought our last two vehicles from Burleson Nissan and we will continue to do so. Even though I already had financing arranged beforehand, Charlie Acosta in Finance was very friendly as always and did not pressure us to buy additional services/products. He did his job in presenting us with the opportunity to buy, but nothing more than that.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Grrrreat Experience

By Amulinax on 10/16/2019 at 5:13 PM.

Barry and Cory were awesome and professional as usual. The genuineness in their willingness to help that they show to the customers os off the chart. Excellent

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience of Several Dealerships

By TimL on 10/8/2019 at 3:29 AM.

I pre-selected 3 vehicles from their inventory and I called to schedule an appointment with Matthew del Campo who was referred by a friend. He was waiting for me when I arrived. We reviewed my selections and concerns. We test drove one car, the dealership inspected my trade in. He valued my time and did not waste it. He listened to my point of view and offered suggestions and considerations. He introduced me to his team members and they too were respectful, courteous and kind. And that's why I purchased from Burleson Nissan. The other 4 dealerships I tried to purchase from should know the reasons above are how they lost the sale. Thank you Matthew for a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

General maintenance

By Dr. T on 9/28/2019 at 7:24 PM.

We sincerely appreciate the service that we have come to expect at Burleson Nissan! Today was no exception. The agent told us exactly what had been done with our vehicle and why. He answered any questions which we had and thanked us for our patronage. When I could not manage the coffee maker, a gentleman came over to assist me. Nissan gives excellent customer service. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Rayee on 9/25/2019 at 4:25 PM.

Burleson Nissan never disappoints when it comes to service. They are efficient friendly, reliable and I would definitely highly recommend them. The pricing was good and oil change was done relatively quick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CC and Charlie are amazing!

By Veronica on 9/10/2019 at 12:12 PM. Helped by Angel.

We have recently purchased two cars from BurlesonNissan. Both times using CC and Charlie. They are top notch guys to work with!! Would recommend using both!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Tires and Alignment

By texnairsa on 9/6/2019 at 3:06 PM.

Replaced 45K Hankook Tires with Cooper Discover AT3 4S for Nissan Frontier Pro 4X Barry was great and service was good....a few small hic-cups ( mounted tires with OWL inboard- corrected) and lost a locking lugnut which was replaced...…….pricing was good and was done relatively quickly < 3hrs Would do again comparable to NTB discount tire etc etc plus dealer support ( Corey in parts was helpful too)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Braden was an amazing salesman!

By bdproctor2 on 8/29/2019 at 10:55 PM. Helped by Gilberto.

The entire process was amazing. I even went to another dealership next door prior and you can definitely tell the difference and professionalism applied at this dealership. Their warranties are better than anything else around. I highly recommend Braden or Gilberto.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

I went in for an oil change

By jomikey on 8/24/2019 at 12:18 AM.

Every thing was very good except I wasn't expecting to have to pay for tire rotation, where I was going before I bought my car here my tire rotation was always included. Other than that an no cc player in my car, the visit was great. The staff was great also

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!!!

By Amulinax on 8/21/2019 at 3:34 PM.

Service Rep. Barry is an invaluable asset to your dealership and service department. He actually listens to you and then he honestly gives you the needed information. Very conscientious to the customer's needs.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not Honorable

By keeper015tx on 8/21/2019 at 12:42 AM. Helped by Angel.

This dealership sold me a new vehicle with paint damage. They would not repair the paint damage because it took longer than a month to become visible. This dealership is not about customer service or honoring the fact that I bought a brand new car and expected it to not have defects.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Burleson Nissan

By Martin Damskov on 8/19/2019 at 8:28 PM.

I appreciate this store it is the perfect size, to mean the employees are accessible with a can-do approach, and while it has a country store feel it is only ten minutes from Southwest Fort Worth. My Parts guy is Cory, he is my store contact Cory is able to help me talk to the proper people in other departments should I need anyone as he did on my recent stop, he introduced me to Robert, in the Service Department to take care of squeak, and 30 minutes later I'm signing the paperwork and out the door a happy guy, Robert, understands cars and people those are the important abilities required for a great Service Advisor. I will not use another Nissan Dealership after my experience's at Burleson Nissan, they are good people they seem to care and really try hard for you to get the job done in a timely manner. I am thankful for them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb!!!

By James on 8/16/2019 at 4:50 PM.

Jason and crew were fast and exceptional in provinding services. I am very impressed and satisfied with the customer service, courtesy and savings. I was given a loaner car to take care of business while car was in repairs. Overall impression was All Star!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Dealership

By Dnoyola on 8/18/2019 at 5:47 PM.

Gilbert Gallardo went above and beyond to make my buying experience the best one ever. He was very patient and provided several quotes to vehicles while I decided on the perfect vehicle. I normally hate purchasing a vehicle; however me made this an amazing experience. I will definitely be back for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By Aloha on 8/10/2019 at 8:50 PM. Helped by Dennis and the nice lady in finance who’s name I do not remember, sorry..

Jesse and Dennis were outstanding! They were sincere, helpful, and pleasant! They were not pushy at all (hard to find) while answering all my questions and being so nice and patient with me. All the people I met there were friendly. Thank you for making my car buying experience great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Francisco on 8/6/2019 at 4:46 PM.

Carlos was very helpful, respecful and new exactly what i wanted. Very proffesional and had alot of knowledge of the cars they had in stock.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb experience!

By mjh108 on 8/4/2019 at 8:41 PM.

Jason was very prompt, helpful, and explained completely what was going on with our vehicle. Our pickup was ready when he promised, I was in and out without having to wait. Thanks Jason for going beyond the norm! We certainly appreciate it!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By skrathers87 on 7/27/2019 at 5:05 PM.

This place serves and gives remarkable leadership and customer service. Matthew is great and outstanding whichmet my high standards in person. Please visit and see.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service Jason Vise

By CSuttles on 7/23/2019 at 4:05 PM.

Jason is the reason that we will continue to go to Nissan. Excellent service and looks out for his customers, answers all questions thoroughly, gives you info that is important. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SUPERB SERVICE - BYRDS

By BYRDS2019 on 7/15/2019 at 8:58 PM.

Jason Vise is the reason that my husband and I will drive miles to have service done on our vehicle at Burleson Nissan. Hands down one of the best Nissan dealerships we have ever dealt with and we have owned many Nissan vehicles with 3 now grown children. Jason follows through on every step of the service and keeps you informed and goes the extra mile! I will continue to transact service with this dealership!!

I would recommend this dealer.