Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Vportillo6645/ on 2/21/2019 at 9:05 PM. Helped by Arturo.

The personal on Toyota Claremont there are very professional they make it very easy for me. They provide the information regarding the car that I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Happy Scion Owner on 2/17/2019 at 3:07 PM. Helped by A gentleman in service don’t recall his name.

Handled the problem in less time than estimated and provided door to door service it doesn’t get any better! I will return to for future service or purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great

By Meggggssssss on 2/16/2019 at 6:27 PM.

Took in my car for 5,000 mile service, good service and help from service department. The service was free and will come back in 10,000

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

5k mile service

By Vet2 on 2/15/2019 at 5:57 PM.

Went to have my 5k service and after reading my receipt, it said the jets needed cleaned. Why didn't they do that when I had it in the first time. I had to go back to the tech and tell them to clean them. I had my tires rotated and they broke my tire Pressure gauge and cost me 300.00 which I shouldn't have had to pay since it was their fault in the first place. I have been doing business with them and never had a problem until now. Why should I be treated this way?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car brought in for regular service

By Claremont on 2/8/2019 at 5:56 PM. Helped by Phil Tarin.

Phil is always very helpful and goes out of his way to assist me. He showed me how to adjust my truck door. Much appreciated for his help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Basic service for my Camry.

By PicoR on 1/29/2019 at 5:37 PM. Helped by Bert Gonzales, Service Department..

Had my Camry basic service done. Appointment with Bert Gonzales. I enjoy dealing with Bert. He is friendly and looks out for his customers. I have scheduled my appointments with Bert now for several years and I look forward dealing with him. I use the shuttle service and most of the time has been a good experience. I have also been pleased with the work done on my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Erlando on 1/31/2019 at 6:04 AM. Helped by Vhen Songco.

Great service ... 5 stars especially to Vhen Songco who helped us a lot with his straight forward explanations and hassle free car buying experience. And because of that ... few days after we leased our car, I recommended Toyota Claremont to my co-worker who eventually got their new 2019 RAV 4 as well.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Outstanding service

By Javier1999 on 1/18/2019 at 6:16 AM. Helped by Dan Coscia.

I’m giving 5 stars because the service was outstanding. Dan Coscia the service manager helped me find the car I was looking for. Customer service was really great and everyone in the finance department helped out a lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Kyle on 1/11/2019 at 5:39 PM. Helped by Antonio.

Everything was perfect. Customer service was great. The length of time it took to service my vehicle was excellent as well. Toyota takes care of me

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Samdds03 on 1/9/2019 at 10:43 PM. Helped by Hany.

I know that car buying is big hassle not here in Claremont Toyota they are very knowledgeable and honest thanks to Moe and Hany make it smooth and easy with no long wait and get a great deal Thanks hanks again for your help

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply awesome and hassle free

By Gjjsbsnan on 1/9/2019 at 5:21 PM.

It was great to get a price for the vehicle I wanted before coming into the dealership. There was not a single other dealership that did that. This was the main reason why I drove 45 minutes to this dealership

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By jolichel on 1/8/2019 at 5:21 AM. Helped by Dan coscia.

Great costumer service. Friendly staff. Dan truly made me feel welcome and the quality of service was excellent. I recommend this place to anyone! Thank you!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

SPECTACULAR SERVICE FROM ALL YOUR EMPLOYEES

By ZEN2019 on 1/7/2019 at 11:13 PM. Helped by Lana adn her team.

Lana was very Courteous, Knowledgeable, Friendly, Respectful and Helpful. She was very considerate with my six year old son. She make sure to asked him if he was bored, hungry, etc. But at the same time she never forgot about why we were at Toyota dealer. She gave us as much information as possible on everything. Then, when the financial person explain to us the advantage to lease a car or to buy. We asked him lots and lots of questions and he didn't hesitate to answer all of it. Great team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Rear Seat Sensor

By Traci D. on 1/7/2019 at 2:34 PM. Helped by I am not sure of the advisors or mechicans names..

I took my Camry into Claremont because the rear seat safety belt sensor would go off without anyone sitting in the back. When I arrived to pick up my car, I was informed that the Camry was designed to think that there are passengers in the back seat if the rear doors are opened. Honestly, I didn't think that made much sense, however, my car appeared to be fixed. I was under the impression that the sensors detected body weight in the seat and not by open doors. Nonetheless, the mechanic expressed that when I start my vehicle, I should wait until the red rear light sensors go away before driving. Otherwise the would think that there are passengers and thus, the sensors would alarm. With that being said, the advisor and mechanic were very nice and patient. They listened to my concerns and explained the way the vehicle is designed. Claremont Toyota is the place for my Camry. :-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Oliver&Nancy24 on 1/2/2019 at 9:19 PM. Helped by Jeremy Wright.

Been a customer for years now, and service rep Jeremy Wright has been our go to guy to, very friendly and informative about the service, and as a couple we felt so comfortable going here..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By harmonyramage on 12/31/2018 at 8:24 PM. Helped by Jacob.

Service advisor was very nice and helpful. Answered all my questions and I did not have to wait to long for my oil change. Would recommend my advisor to any one I know who visits your dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome place, service, and customer care

By MadW. on 12/31/2018 at 4:39 AM. Helped by Jeremy Wright.

We have been coming to Claremont Toyota for several years. Jeremy Wright has always treated us like family. He is attentive, caring, and gets the job done! We would not go anywhere else to have our car serviced, and we highly recommend this dealership, and Jeremy. Everyone there works together, and cares about their customers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nice personnel

By crissstinal on 12/29/2018 at 6:34 PM. Helped by Not sure.

The service from my last appointment was very efficient and the person that helped me was very informative. It took a little bit longer just to check me in because there was no one around when I parked, so no one knew if I was helped or not, but for the most part, service wait time and the friendliness was superb

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service experience

By Agent3056 on 12/29/2018 at 6:27 PM. Helped by Tony Sanchez.

Staff were professional and friendly service was expedient and much appreciated I liked availability of resources to do computer work while waiting for car and complementary food and drinks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job

By Gabrielsupreme on 12/29/2018 at 12:07 AM. Helped by Tony Sanchez.

Quick and easy process to get my car maintenanced. The help for the workers was great and i will definitely come back next time again.

I would recommend this dealer.