Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4  
Friendliness
4  
Overall Experience
3.8  
Price
4.5  
Quality of Work
4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trip Worthwhile

By BobsTbird on 8/3/2019 at 11:10 AM. Helped by Mark, Steve, Sarah.

Been looking for a certain model for a while. Saw it on a website. Looked like what I wanted and the price was right. Called and spoke to a real person (Mark). After couple of calls, I left a deposit, booked a flight and took off halfway across the country. Steve met me and after going over the car with a “fine tooth comb” I bought it (I was a car salesman for over 30 years). After doing paperwork, I headed back east for the 1,000 trip home. Car performed perfectly. Thanks again Mark, Steve, and Sarah ((who got paperwork straight for out of state title).

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
1   Friendliness
1   Overall Experience
5   Price
1   Quality of Work

The worst experience we have ever had!!

By TONYA123 on 5/6/2019 at 7:01 PM. Helped by GUS.

I have been purchasing cars for a very long time, this was by far the WORST experience i have ever had. My husband asked for a 4x4 truck. They located (what we thought was a great truck) However when we got home that night we realized it was not a 4x4. They very next morning, way under 24 hours we called and spoke with the salesman who promised they would fix this problem. We never heard back that day. The next day we called again they played around didn't answer our calls, we had to call from an alternate number before they would answer. Still saying they were "working on it" 4 days go by of pure hounding and we take off of work AGAIN to pull up to the dealer when he then advised my husband there was nothing they could do because it had been to long and they turned in to be titled, saying it happens the next day, but nobody said that all these days we were calling. So they BS us until there was nothing that could be done. And acted very nonchalant as if it does'nt matter who i tell. We have two daughters coming out of college and will be getting new cars. THEY WILL NOT COME FROM THIS DEALER FOR SURE AND WE ALSO KNOW THEY ARE CONNECTED WITH 103RD AND STATELINE AND NOLAND SO WE WILL ALSO NEVER DO BUSINESS WITH THEM EITHER. This has been THE WORST CAR PURCHASE I HAVE EVER DONE IN MY LIFE AND I WILL MAKE SURE EVERYONE IS AWARE. I work with the public daily and will pass on the message to any and everyone i encounter including facebook, twitter and so on!! Thank for NOTHING CABLE DAHMER!!!

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Friendly and motivated.

By Benseadorf83 on 2/23/2019 at 5:59 PM. Helped by Shelby Bradley.

My visit to the 40Hwy location went great. Shelby B. got me into my new truck with all the qualifications I asked for. The staff was very pleasant to work with and worked hard to find what I was looking for. It could be a little faster process with financing but that isn't on the Cable Dahmer staff at all.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome place to buy a car!

By GG on 6/30/2018 at 11:54 PM. Helped by Gus, Aldo,.

My husband just bought a used car from Cable Dahmer Auto Direct for our college son. Gus and Aldo were very helpful and went out of his way to answer questions and help in any way possible. Everyone at Cable Dahmer was great. They made car shopping a nice experience. We love the car and we will definitely use Cable Dahmer Auto Direct.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast friendly and proffesional

By Carguy nick 1101 on 2/3/2016 at 6:49 PM. Helped by Jordan altis.

Seemed like we got in and out fast with little frustration and jordan altis got us in the car we wanted and great payments and we would definately come back for another car when we are ready

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent Service

By awilliams95 on 2/3/2016 at 12:06 AM. Helped by Jordan Altis.

I gave an excellent rating for this dealership because everyone was very nice. Also, Jordan walked me through the entire process of buying my first car. He was there to explain things to me that I did not understand and made my first car buying experience something I will never forget.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Buying a used car

By cmrsandman on 1/21/2016 at 7:09 PM. Helped by Jesse Jackson.

I was just looking around for a chevy Jesse the attendant came out asked me what I was actually looking for......................... and said I have the car you would like. A 2011 Impala, he was very informative, courteous, and patient. He made me feel important like we're family. Oh by the way let me say that it was freezing outside and Jesse stood there and answered any questions I asked and patient. He made me feel important like were family. Oh by the way, let me say that it was freezing outside and he answered any questions I asked and not rushing me to get inside. I would recommend Jesse to anyone of my friends or associate looking for a car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Have not bought a car in 10 years

By MicheleT on 1/21/2016 at 5:26 PM. Helped by Jesse Jackson.

my experience was good, like any sales experience go in knowing what you want, and what you want to pay. You and the sales team can work together to figure it out. Jesse was helpful and accommodating.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sales Manager is a bully

By MastersD on 8/4/2015 at 8:58 PM. Helped by sales manager.

I'm a recent college graduate and I came in to purchase a car. Essentially what happened is I picked out a car and gave them my price. Afterwards they said no way and instead of continuing the negotiation on the same car they picked a similar car with 118k miles and said we'd give you this car for that price. However the price was still too high but I caved because the bullied me. Then they made me put money down on the car site unseen. I agreed and they told me they would take if off the market. I arrived the next day and told them that before I finalized the purchase I wanted to test drive and check out the vehicle. The sales manager yelled at me and kicked me out of the dealership. My money was refunded but he told me he had a buyer for it. Insinuating that even though they " took it off the market " in good faith they actually were double dealing behind my back. I don't recommend purchasing from this dealer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto Body Service

By Larry on 5/15/2015 at 1:52 PM. Helped by Randy Pyle and the Geico and Enterprise staff also..

I have to commend the entire staff at this facility but especially Randy Pyle-Production Manager. Randy went above and beyond to meet our unique needs. We are fulltime RVer's and were in a camping facility that required us to leave in about 10 days. With our truck in the shop it was questionable whether we would be able to meet that date. However, Randy came to our aid and was able to get our vehicle repaired and back to us in 3 days. The quality of work done by all members of the shop is exemplary and should be a testament to Randy's leadership skills. I cannot say enough about how all the staff treated us in this very trying time for us. Kudos to all who helped us. Sincerely Larry D. Johnson

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Great to work with

By brdenkler on 5/14/2015 at 2:03 PM. Helped by Dan Boyer.

The GM is great to work with. He will make sure you are taken care of and satisfied to your liking before you walk out the door.

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome Salesman--Eli J Guymon

By Cindy J. on 4/29/2015 at 11:21 PM. Helped by Eli J Guymon.

If you're looking for a car, go see Eli J Guymon!!! I was shocked how easy and enjoyable the whole process was. I felt very comfortable working with Eli and he was very patient showing me cars and test driving with me even though I don't have very good credit. Somehow Eli was able to make car buying fun get me approved for an awesome car! I've already sent my friend to him and he will be my family's car guy for life! Thanks again Eli!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best vehicle buying experience ever!

By b00kw0rmlenny on 4/3/2015 at 3:06 AM. Helped by Eli Guymon.

When we began our search for a reliable used vehicle, my husband and I had concerns that the only place that would take us seriously at this point in our lives was a buy here/pay here lot. After hearing a radio commercial claiming that Cable Dahmer would finance anyone, we decided to check them out. The second we stepped on the lot we were treated with respect and never once felt we were being bamboozled into anything we didn't want. Eli Guymon is a straightforward, top-notch salesman who listened to what we needed, was sensitive to our questionable credit ratings and went above and beyond to get us into a vehicle that exactly fit the bill for what we were looking for. AND, the payments ended up being $100 LESS THAN what we were expecting to pay! How can you beat that?!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Ever

By Youtamwright on 2/25/2015 at 8:42 PM. Helped by Eli Guymon, David Nichols.

I am very big on Customer Service , Eli was great.. He kept in contact with me, but not to the point where i felt pressure.. He completely upgraded my care situation.. I left with a car I never even excepted to get. To the very end my payments are even lower than I had budge for.. I have already spread the work to look for the cute guy by the window... Dave was awesome as well. Even thought it was at the end of the day , he didn't rush anything . He took his time and explained every piece of paperwork to me so that i new what i was signing and understood.. Wonderful people to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By ryanklaus on 2/1/2015 at 5:20 PM. Helped by Eli Guymon.

Eli went above and beyond to get us into a new car very quickly due to unforeseen circumstances. He didn't try to sell us on a car that we couldn't afford he just stuck with the numbers we gave him until we found something we could all agree on. Eli was great will go back in the future for sure.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

experience worth noticing

By krogers98gmc on 9/24/2014 at 11:02 PM. Helped by Elizabeth mason.

When my wife was in an accident and the insurance totaled our vehicle we were lost and needed a vehicle we showed up to cable dahmer on a friday evening did not find the vehicle we set out to look for but we found Beth mason beth was the only reason we came back to cable dahmer on the following saturday she made car shopping and enjoyable experience and put us ease when we found the the vehicle of our dreams

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price

Keith Sheridan was great.

By DDJ on 9/4/2014 at 2:48 PM. Helped by Keith Sheridan.

Keith was really good and went above and beyond to make sure we got the car my daughter wanted. We had to go to another Cable location to view a car, but they claimed they lost /did not have the key. So we had to come back the next day. Keith got the key and the car delivered to his location. And all was well.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

easy & great

By allybug03 on 7/22/2014 at 5:23 PM. Helped by darnell johnson.

any marines PCSing and need help. this dealership and dealer helped amazing for me. over all Darnell Johnson is a great person and a great dealer. found a car suitable and affordable for a new and growing family moving from japan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

above and beyond

By skullystjohn on 7/19/2014 at 3:58 PM. Helped by Eli J. Guymon.

One of my least favorite things to do is car shop! But I have to admit they made it as painless as possible! My salesman truly worked hard for me and got me what I wanted for a great price. They were not pushy at this location and I didn't feel like just another customer!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

no pressure

By Tiffany Cain on 7/10/2014 at 6:12 PM. Helped by Dave Nichols Jr.

husband and I had been looking for 6 months for a gas mileage car. website brought up Auto Direct and a car within price range we wanted. went to lot to check out the car and Dave Nichols came out to great us. He asked if we would like to look in the car and went to get the keys. No pressure just explained that its hard to tell if the car works for you if you dont even get to sit in it or test drive. we took the car out for a spin and loved it. exactly what we were looking for but had to get payment to fit our budget. Dave went the extra mile to make sure payment was what we could afford and then took the car and cleaned it inside and out himself.

I would recommend this dealer.