Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING!

By Pearlalam on 9/18/2019 at 8:24 PM. Helped by Rick, Steve, Gus, Howard, Lina.

We have owned Cadillacs for over 15years & Cadillac of Bellevue has been amazing! I recently was looking for a new car & Rick, Steve, Gus, & even Howard in the service department have been great. Any concerns you have or feel; they are always opened to working with you & your needs! I come up just from Tacoma because of their great customer service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Staying with Cadillac Family

By karwood323 on 9/16/2019 at 8:33 PM. Helped by Ian McMurren, Nick.

Great Experience - We went in for one vehicle (Escalade) for my husband and added the sassy XT6 for me. Ian McMurren/Nick made it easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Time Purchase

By Sharon and Tiffani on 9/14/2019 at 4:59 PM.

We received excellent customer service! Ian McMurren in sales is awesome!! He was great help finding us our first Cadillac XT5 based on exactly what we wanted. Ian made sure to make the process very easy and took time to explain everything in detail every step of the way as well as making it fun and sharing a ton of laughs! Ian was patient and friendly and I would definitely recommend him. This is our place now and we will do repeat business here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

So easy and great people

By John on 9/14/2019 at 3:25 PM. Helped by Mark Anthony.

We recently bought our Escalade from Cadillac of Bellevue. We called on a vehicle we found on line and were assisted by Mark Anthony. He was great to work with. We finalized the sale price with Keith over the phone that day. We live in Eugene Oregon and Mark actually personally delivered the vehicle to us at our home. He took the time to walk us through all the features and taught my wife how to use the self parking features as well. The experience could not have been easier or better. Fully recommend Cadillac of Bellevue and Mark and Keith.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New (gently used) Car Purchase

By Guitar_Guy1144 on 9/13/2019 at 5:38 PM. Helped by Ronnie Bryd, Leanna.

I can't say enough about Cadillac of Bellevue. I'm in my 60's and have bought several cars over the years. This was my first experience with Cadillac of Bellevue and EVERYONE treats you like family.. and it's not just a put on. They really care about what your looking for and what vehicle best works from there vast inventory and if they don't have it on the lot, they will search all over the country to find a car you'll be happy with. We we're lucky enough to get Ronnie Byrd as our Sales person. He was amazing to work with. He went SO beyond anything I ever experienced before. We will DEFINITELY be a repeat customer and recommend this dealership to ALL of our friends. Even Steve (Sales Manager) was making sure we got all of our needs met AND we were happy with the deal we made. He even made a follow up call the next day to verify there were no issues or problems. There was NO pressure, no hoke sales tactics (Can't say that about "other" dealerships we had recently visited). They got the right car for the right price and gave us a very fair amount on our Trade-In. I'd would have given 6 stars.. but it wasn't an option. Great JOB Cadillac of Bellevue!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Excellent service

By Semonzhu on 9/11/2019 at 8:52 PM. Helped by Ian James McMurren.

I’ve bought 2 vehicles from Cadillac of Bellevue. I m glad to have done business with this dealership and my sales specialist Ian James! The dealership has a lot to offer and it’s employees are professional and make the process comfortable. I recommend Cadillac of Bellevue.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

OUTSTANDING SERVICE

By Pbamwill on 9/11/2019 at 2:36 AM. Helped by Ronnie Byrd and Mark Anthony Lindwall.

Their are two men at this company that made our transaction outstanding. I live in Portland Oregon and I only emailed Bellevue Cadillac out of frustration after being jerked around from my local Cadillac dealers. My wife and I wanted to consider our option in purchasing a new Cadillac SRX5. This would be our third Cadillac purchase. We went into the dealers because of local advertisements and after going into the dealers and looking at several vehicles they sit you down and then tell you well those vehicles don’t fall under any advertised deals. They tried to convince us to purchase a different style/color/and options from what we wanted with the price being several hundreds of dollars a month over what we intended to pay. After a short time of emailing Bellevue Cadillac I received my initial email asking how they could help. I responded with what we wanted and within 24 hours we were given a few options of vechicles and prices on exactly the car/style/and color we wanted at the price we wanted to pay. Their price was several hundreds per month less from what the Portland dealers were quoting us Two men Ronnie Byrd and Mark Anthony Lindwall stated if I was willing to take the 150+ mile drive they would take care of us. We decided to take our chance and we went up there. When we arrived you could feel the appreciation and respect from these men for us making the trip. When all said in done we purchased a car with more options than hoped for at a better price than expected. Obviously it was an exhausting drive and then combined with the purchasing process they offered to put us up in a hotel for the evening so we wouldn’t have to make that long drive home. WOW what service. We would make that drive twice over for the service this company and these two men Ronnie Byrd and Mark Anthony Lindwall provided. I just hope they are still there for my next purchase. Extremely happy!! Paul and Brenda WilliS Portland Oregon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Jeffc on 9/10/2019 at 5:55 AM. Helped by Mark Anthony.

Mark Anthony made the buying experience easy and worked hard to get the deal done. This was the easiest experience we have had purchasing a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac of Bellevue - Ian James

By Cannon Green on 9/9/2019 at 2:59 AM. Helped by Ian James, Steve Liebetrau.

Im happy to have done business with this dealership and my sales specialist Ian James! I’ve bought 2 new Cadillacs since 2014 from separate Cadillac dealerships and can say with 100% certainty that Cadillac of Bellevue exceeded both those buying experiences. The dealership has a lot to offer and it’s employees are professional and make the process comfortable. Definitely recommend Cadillac of Bellevue.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cadillac CT6

By Jt8516 on 9/4/2019 at 11:23 PM. Helped by Aj.

Great service from the sales folks, AJ and Keith. Showed me several cars and were very helpful in all ways. Thank you so much will be back for another.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a car

By Michael on 9/4/2019 at 4:44 PM. Helped by Rick Qaqish, Jad Qaqish.

I was online shopping for a new midsize SUV. While doing my comparisons I was contacted by a real friendly sales person, (Rick Qaqish),from Bellevue Cadillac asking if he could help with my search for my new SUV. Not only did he explain the Cadillac XT5 he sent order sheets to me and was on top of all my concerns and questions. When it came time to purchase I was amazed as all I had to do was sit back and watch it happen. They delivered,(no small task) my car to me, ( by Jad Qaqish asst. sales manager.), with a full tank of gas and picked up my trade, all I had to do was sign a few papers. I have purchased many cars in my lifetime and never had the service, friendliness and knowledge of product as Bellevue Cadillac. Great place to purchase a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied and treated well.

By Betty123 on 9/1/2019 at 1:25 AM. Helped by Mark Anthony.

Mark Anthony was super nice and professional. I’d like to express my gratitude for his service to this country. I love my new car and feel I paid a fair price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly People

By Cadillac guest on 8/27/2019 at 1:25 AM. Helped by Mark Anthony.

8/26/2019 Johnny- Mark Anthony and the entire crew at Cadillac of Bellevue arranged for my mother to get the car she wanted. you guys rock. Thank you for making it a great experience. They also continue to follow up even after the sale to make sure she understands how to work everything. Great job guys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place great people

By CW23 on 8/24/2019 at 4:00 PM. Helped by Nick.

Thank you AJ for the great delivery of my XT6. He even offered to deliver it to my house. All the people working there go above and beyond to help and make you feel at home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A consistently great experience

By Dennis6368K on 8/22/2019 at 9:21 PM. Helped by Ian McMurran, Jeff Macdonald.

This weekend, my wife picked up her beautiful new XT4 Sport at Cadillac of Bellevue. I've got to say: I was simply delighted by the treatment we received from Ian McMurren. He was very personable and knowledgeable, helped us find exactly the right vehicle to suit our needs and budget, and gave us all the space we needed as we considered whether to seal the deal. In fact, Ian and his manager, Jeff, were so accommodating that they offered to let us take our candidate Caddy home for the evening to see how it felt. Well, it obviously felt pretty good because we bought the car the next day. My wife is delighted with her purchase (she's already named the car and I have been instructed to refer to it as "her") and both of us have become big fans of Ian and the team. If you want a Cadillac, I can't recommend Ian at Cadillac of Bellevue highly enough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service from start to finish!

By Kcjm23 on 8/21/2019 at 3:56 AM. Helped by Marc Anthony.

Mark and Everyone was extremely helpful and accommodating to work with. We had a terrific experience and would definitely work with them again. They definitely seem focused on long term clientele rather than a single transaction which sets them apart.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dub C.

By Cadillac guest on 8/18/2019 at 8:12 PM. Helped by Mark Anthony, Nick Shami.

Dub C Everett, WA 5.0 star rating 8/17/2019 Go meet Mark Anthony! Great educated salesmen in the whole firm. Nick is awesome as well. They will fulfill all your car needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing our leased car

By Gilldiane661 on 8/16/2019 at 6:57 PM. Helped by We worked with Mark Anthony Lindwall.

Had a great experience as always with Bellevue Cadillac. They helped us decide whether to purchase our leased car or lease a new car. This dealership is not high pressure and always makes you feel at home. We have been working with them for service on both our cadillacs for over 3 years and have always been satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Twinters on 8/10/2019 at 9:22 PM.

I really enjoyed working with AJ and the entire team at Bellevue Cadillac. He was knowledgeable, made the experience easy and and was a pleasure to work with throughout the process.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience.

By Carshopping on 8/7/2019 at 2:04 PM. Helped by Ian, Andrew and Keith are the A team..

Honestly, I dread car shopping. It usually ends in frustration from salesmen that are so focused on the sale that they don’t really listen to my needs, nor answer questions accurately or honestly, nor appreciate my time. This was not the case at Cadillac of Bellevue. Ian and the whole team was attentive, straight forward and appreciative. I would recommend to anyone to shop here first.

I would recommend this dealer.