Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.2  
Friendliness
4.4  
Overall Experience
4.2  
Price
4.2  
Quality of Work
4.3  
Service
3.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding care in the service dept.

By KarlyB on 10/8/2018 at 2:47 PM. Helped by Charles, Bain.

I’m somewhat new to the area and have transferred all of my maintaince services of my 2017 optima lease to Camelback Kia. I’ve been unlucky enough to have gotten a nail stuck in my tire twice in just the last few months. This dealership has been my go to since taking it in to get in oil change for the first time. I always deal with Charles Bain and he is absolutely wonderful! He always makes sure to take really good care of me and makes me feel like I’m top priority. It’s a busy dealership but they’re always very timely on getting things done. If you do have to bring your vehicle in for service, make sure you give Charles a call!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall all was awesome.

By Mary Ann Butlet on 10/5/2018 at 6:18 PM.

Everyone I dealt with did a great job of listening to my wants and needs. (Sales, finance ,deal maker ). The paperwork was made easy for me,and they made sure I understood everything thoroughly. I love my Hyundai Tucson and look forward to going back to the dealership for my checkups . Carlos, my salesperson spent much time with me explaining all the features of the car. He was very knowledgeable, patient and considerate of me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tucson purchase

By tucson buyer on 10/4/2018 at 4:17 PM.

Adrienne and Trey did an excellent job helping me purchase a new 2018 Tucson! They were patient, professional and informative. They were able to answer all of my questions and assisted me through the entire process. Great Job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Place to Buy a New Car!

By dwitzleb on 10/3/2018 at 2:22 PM. Helped by George, Ervin.

If you're needing a new vehicle, go see Adrienne and the rest of the team at Camelback Hyundai. They'll go out of their way to give you a great deal on the car you want!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service

By Deeksha on 10/2/2018 at 6:48 PM. Helped by Dakota.

Fred from sales, was very patient, kind and honest and made sure that i got the best deal. Dakota from finance, was very good and honest with all the paperwork and financing options. Both of them, were very understanding, cheerful and incredibly easy to work with. Overall, i had a wonderful experience with the purchase of my First car. I would definitely recommend them to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Experience

By KerryL on 10/2/2018 at 5:14 PM.

Adrienne Frazer was incredibly easy to work with and respected my time boundaries as I am a full time working mom and did not have the time or the attitude to deal with a long car buying experience. She was kind and honest and very understanding. I would recommend her to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Selling attitudes

By Delrey on 9/29/2018 at 2:20 AM. Helped by George.

Had a good experience to deal with honest and well trained sales people. My wife and I highly appreciated the help they extended to us even after the sales.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By SeanHolian7 on 10/1/2018 at 1:27 AM.

Carlos B was a great salesman. He was not pushy and very patient. He was not eager to work out a deal right away but did make a great deal hard to walk away from. I would recommend him again to anyone to buy a car. Great Job!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

They delivered:-)

By Melissa37 on 9/30/2018 at 6:57 PM.

It was very difficult to find the Soul we wanted and be in something other than red or black. This dealership found exactly what we wanted getting it brought to them. We live at the Grand Canyon NP. Adrienne who normally works on the Hyundai side worked with us having pat6 with our pickiness. She even delivered the car with a coworker. We still like the Kia and are grateful to her and the team at Camelback.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Perfect Car

By RodriSmith on 9/30/2018 at 10:21 AM.

My Friance and I stopped in to Camelback Hyundai and as soon as we arrived we were greeted by Jewlie with a welcoming smile. She was sooo friendly and made us feel just like family. The whole experience went so smoothly and she tuned into exactly what we wanted and got us the perfect car. We thank her and her team members and will highly reccommend others to Jewlie!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Jmlkel4 on 9/19/2018 at 11:56 PM.

Tyree was of great assistance in helping me purchase a car! He made sure i left satisfied in a new car! I highly recommend him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer care!

By Prestoelias on 9/14/2018 at 8:19 PM. Helped by Justin Pike.

The sales Rep. Justin Pike, did an outstanding job going above and beyond his expectations and helping me find the right vehicle! They even went and provided me with many waters throughout this extensive process and made me feel quite comfortable and were exceptionally friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charles Bain is awesome in Service Dept.

By marquise on 9/13/2018 at 10:40 PM. Helped by Charles, Bain.

Charles Bain is exemplary employee that represents the service department at Camleback Kia. This is the 2nd time I've worked with him servicing my 2016 Sorento and each time he is absolutely the best to work with, kind and prompt. I literally have no worries when I leave my car there now because I know he'll make sure it's taken care of, that all my concerns are addressed in great detail even before the work is completed. He always calls me to let me know what's going on and follows through on a promise. This is what you should expect from a marketplace exchange with a business as a wary consumer but the fact that not only does he deliver as he should as expected of his employer, but he makes me feel comfortable knowing he's "got this" that I'm not coming back to things I didn't agree to that have been added without my consent, my car is cleaner than when I brought it each time, walks me to the car to make sure I approve of the work, just an overall above an beyond experience. I remind him now how much sincerely appreciate his help and knew when it was time to service my SUV this time around again that I picked the time that HE was available. I live in Peoria, minuets from Peoria KIA, and I'd rather come to Phoenix which is near my work just to work with Charles Bain.... Long story even longer, I needed the basic service to my SUV. Oil change and I requested a tire rotation but I also was coming in because the power seat wasn't working. When I came back he told me I didn't need the rotation yet and didn't do it to save me some cash - He could have just done it regardless but his integrity kept him honest. I appreciate that. Also the seat fuse just went out so it was no charge and all I did get done was the oil and a engine filter. I haven't worked with anyone else at Camelback Kia so hopefully they're all like Charles BUT in any case management needs to start looking at Charles as the role model for the standard on how consumers are treated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy and smooth experience

By JGiORD on 9/13/2018 at 2:13 PM.

Sales team was extremely polite and helpful. F&I was not pushy and also polite and helpful. Very enjoyable experience. Better than I would have expected

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience!

By cnimph@gmail.com on 9/10/2018 at 10:01 PM.

I arrived at Camelback Hyundai and was graciously greeted by Jewlie in sales. After visiting several dealerships throughout the day, it was a breath of fresh air to end up at Camelback Hyundai. Jewlie and her team were professional, ethical, courteous and really treated me as a valued prospective customer rather than just another number. After negotiating we arrived at a figure that was mutually beneficial for myself and the the dealership. I can't say enough positive things about my experience and I felt as though I was part of their family. I highly recommend visiting Camelback Hyundai for your next vehicle purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership ever.

By Dlurye on 8/30/2018 at 5:42 AM. Helped by Justin Pike.

I started my car shopping at a different dealership and I got the typical what do you want to pay a month, and never got any straight answers to any of my question. I emailed Camelback Kia and got a reply back quickly. With in the first few emails had all question answered and a price set. Went in to test drive the car and was able to negotiate a even better price. Everything went smoothly and quick. I had a issue with the car I just bought but Camelback Kia went above and beyond what they had to do to fix the problem and make sure they had a happy customer. Thank you. Josh, Jason and your manager. I'm now a Camelback Kia customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A New Adventure

By joangray.ph on 8/27/2018 at 12:06 AM. Helped by Aaron, Julie.

Julie and Aaron were great! They seemed to zoom in on what I wanted. Painless. I did not feel high pressued to buy. Two terrific people who certainly go the "extra distance!"

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent professional service!

By 1955Jude on 8/25/2018 at 2:52 AM. Helped by Adrienne Frazer.

Very professional and courteous staff. Showed me exactly what vehicle I was in search of and did pressure me to make decisions! Would recommend to friends

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Had a Great Experience!!

By Sonata4Me on 8/23/2018 at 12:55 AM. Helped by Trey Stautberg, Tim Samaroo.

Joe, Trey and Tim are awesome!!! Customer Service is excellent! These guys truly went above and beyond to make sure I was completely taken care of. It was such a smooth and easy process. I'm super grateful and love my new car! I bought my Sonata a few days ago and they have reached out to me several times to make sure I am doing well and enjoying the car and if I have any questions. I really appreciate everything they have done for me and can not say enough good things about them!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Camelback KIA

By Mr. Johnson on 8/22/2018 at 6:50 PM. Helped by Abeer Taha.

I had a great experience with Abeer Taha. She was very thorough and knew the right questions and answers to ensure that I was fully informed. Wonderful customer service and it's best to make an appointment with her. Overall I'd recommend getting a KIA for the insurance incentive is they're good cars, yet she is above board about everything and made my search smoother. I thank her and so would you. #Ataha@camelbaxkkia.com (appointment)

I would recommend this dealer.