Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.3  
Price
4.3  
Quality of Work
4.4  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bait and Switch- Shady

By Scammed on 3/16/2018 at 2:54 AM. Helped by Phillip.

Agreed on a car they sold it from under me - then got another and wanted to charge me extra - total scam - rude treatment by Salemanager

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Customer care

By Coronas on 3/17/2018 at 1:07 AM. Helped by Marc Staciu.

Our salesman listened to us and catered to our needs/wants. We we very happy with the service. Great customer service from Marc Staciu. We will keep this dealer in mind for any future car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Doktord on 3/15/2018 at 11:15 PM. Helped by Richard willliams.

I had a problem with the vehicle trunk lid, they were quick to diagnose the problem, research the parts and arrange for the repair. They were quick to make the appointment, on schedule and completed the work ahead of schedule at a very fair price.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
2   Overall Experience
5   Price
5   Quality of Work

Service dept

By I Cheryll43 on 1/29/2018 at 9:23 PM.

Excellent service in shop. Service manager was great and wait time was minimal.met all my expectations on my first visit. They even washed my car. Above & beyond in service Thanks guys!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By lily on 1/27/2018 at 7:17 AM. Helped by John Kourieh.

John in the service center was friendly, understanding, and a pleasure to work with. My vehicle was serviced, the communication was excellent and all was done timely and as promised. John even went with me to the parts counter and explained what I was looking for. Great customer service experience! ~LL

I would recommend this dealer.

Overall Rating

1.3  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price

DO NOT BELIEVE THE RATING!

By MILITARY on 1/23/2018 at 2:13 PM. Helped by Once i have a clear idea I'll add names to my review.

This location is money hungry, provided horrible customer service and failed to meet their advertised price agreement. Raised the advertised price by over 9000, and provided bogus excuses to justify the change. I am active military, I live STATES AWAY in New York City, and to almost get swindled by a USAA and TRUECAR "trusted dealer" boils my nerves. This is a frequent tactic utilized by this location, as there are more reviews like mine on other websites. I would like to bring this activity to light, and i will be filling complaints with all agencies to have this place removed from any trusted listings. I will be researching additional avenues as well.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Helpful option!

By Omarchh on 12/28/2017 at 3:04 AM. Helped by Joe Cota.

This is an amazing place to look for cars, they helped me out to find a fit to my need and they are always willing to help, it was not a good time for my situation but I'll come back here!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Camelback Hyundai

By anandamangalavihara on 12/23/2017 at 5:31 PM. Helped by Tammy.

Amazing experience ! Tammy was a fantastic salesperson. I recommend this dealership if you’re looking for a new Hyundai. Ask for Tammy she is the best.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These salespeople find whatever set of wheels you need.

By RPZ5 on 12/19/2017 at 10:27 PM. Helped by Nikki Josephs, (Her cell phone number)(480) 625-5198.

A few days ago, Camelback Hyundai Sales Agent Nikki Josephs, (Her cell phone number)(480) 625-5198, showed herself to be the most accommodating salesperson. Her and financial staff member "Tommy" showed me that with my credit score of 720, I could turn in my 2015 Hyundai Sonata SE with 35,000 miles on it, for a 2018 Hyundai Elantra with 300 miles on it, they would absorb more of the negative equity and lower my monthly payment from $550.02 I had been paying for the Hyundai Sonata SE down to $488 for this new Hyundai Elantra (with the "GAP" warranty). I was persuaded, entered into the contract, and I am pleased with the new purchase. This Elantra is my fifth Hyundai as of this writing. Two prior Hyundai Sonatas and two prior Hyundai Accents; the Elantra is a cross between a Hyundai Accent and a Hyundai Sonata, just the right size, power, and cost.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Horrible Experience

By juliesaul on 12/15/2017 at 5:27 PM. Helped by Andres-.

Very upset with the whole process. Told to come down to purchase a car. Upon arrival, salesman had to drive 2 hours to pick up the car. I was left sitting there, tired and sick. No one offered me water and I had to ask. No upfront pricing. Treated poorly throughout the process and will not be buying my next car here. Car was delivered filthy and I had to detail it myself. Salesman never called to check on me and I had to reach out to him to get tint added.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car

By Frankss88 on 12/14/2017 at 6:15 PM. Helped by Dana Kelly.

Great experience here and my salesman was amazing! When you want a great experience and awesome person to work with, ask for Dana Kelly. She was awesome, professional, and nice. I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rockstar customer service

By Matthew T on 12/14/2017 at 5:40 AM. Helped by Nikki Josephs.

Thank you to Nikki for her impeccable customer service skills. She killed it and will keep me coming back for sure. Only place to go look for a car is at Camelback Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuine

By IED92700 on 12/14/2017 at 4:43 AM. Helped by Nikki Josephs.

Nikki Josephs Provided Me With Great Costumer Service At Camelback Hyundai. Very Easy To Work With, And You MUST Go See Her For An Of Your Needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly reccomend

By lu99 on 12/13/2017 at 7:43 PM. Helped by Nikki Josephs.

Go to Camelback Hyundai for quality customer service. Nikki in sales was extremely helpful throughout my car buyung process. She was authentic, and pleasant to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Robert Rowell on 12/13/2017 at 6:28 AM. Helped by Tammy and Andrew in finance.

Great car buying experince going through online save me half the time. My sales person was Tammy great energy she was the one that make this experience great , ask for Tammy when shopping by here .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car!

By The Anderson on 12/11/2017 at 9:27 PM. Helped by Dana Kelly.

Great dealership with kind, helpful employees. I worked with Dana Kelly and she was great! I got the car I wanted and the payment I wanted! Couldn't ask for anything more plus Dana wasn't pushy like all other salesman are.. I recommend this dealership and Dana as your sales person!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great staff and no pressure at all!!

By Samm on 12/7/2017 at 2:11 AM. Helped by Carlos Beauchamp.

I was greeted by Carlos and he was very friendly, I did have some questions being that it was my first car buying experience and he was able to answer all of them and probably inform me more than I expected. The process was quick and easy they have games and drinks for you while you wait for finance. Carlos made my fears and nervous feelings go away because he was so nice. I don't know why everyone thinks car sales men are bad. Carlos was very nice and polite. I would totally recommend this place and all in all my family and I love our 2018 Elantra! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felt comfortable

By Isidora Leon on 12/5/2017 at 6:03 PM. Helped by Tammy.

I had worked with Tammy and since it was my first time there or purchasing a car ever, she provided the best information to me. Not only was she great at her job, she was also such a catch to hang out with through out the process!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was in and out in 2.5 hours thanks to Tammy

By Sherylynn Baker Bri on 12/5/2017 at 2:27 AM. Helped by Tammy Jarrin and Tyree in finance.

Was greeted by Tammy when I first arrived I told her I was short on time because I have to be at work told her I was looking for certified vehicle she took me outside and showed me what she had an inventory I picked out what I like drove it loved it and we made a deal I was in and out of there in 2 1/2 hours I recommend Tammy if you’re looking for a great car buying experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By nickman_34 on 11/30/2017 at 5:20 PM. Helped by Justin, Jesus, Tyree.

Great staff! Very friendly and never pushy/aggressive. Really made the car buying experience enjoyable! Treated me like family! Even got me a bag of popcorn! I highly recommend Justin and his team at Camelback Hyundai!

I would recommend this dealer.