Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
3.6  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Worked through everything with us

By av593 on 6/18/2019 at 2:24 AM.

From the first conversation we had with Kaden, we knew he was going to take good care of us. Working with us and our situation was not easy, but everyone that worked with us made it real simple and really listened to our wants. Kaden was extremely personable and no one was pushy whatsoever; it really all was on us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience ever

By Chasevbaz on 6/11/2019 at 12:35 AM.

Everything was very relaxed from the start. I knew the car I wanted, and they worked with me on a deal without any of the shady tactics I’ve experienced with other dealers in the past. The price we agreed to was the price when I signed the final contract. Kory, Van, Tu and Tully were really friendly and professional throughout the process. Next time I’m in the market, I’ll definitely reach out to see if they have something I’m interested in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Estoll0514 on 6/8/2019 at 5:29 PM.

Van made our purchasing experience super simple and helped answer any questions we had along the way. He helped us find the right car that met our needs and made us a fair offer for it. Thanks again, -Stoll Family

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lacks all integrity!!!

By Roberta19 on 5/26/2019 at 5:23 AM.

After several visits and emails exchanged a price was agreed upon in writing for a new Subaru. We filled out all paperwork online, made appt. to come in to finalize sale. We were told to fill out paperwork again, showed additional vehicles, and given completely different price than what we had in writing. After keeping us for hours, they refused to honor the offer. What a SCAM!!!! This is a dealership lacking in integrity that I would caution you to think before doing business with.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazingly easy!

By Subi on 5/25/2019 at 4:29 PM.

Dennis and tu were extremely helpful and answered every question i had about my car. Dennis showed me all the features my car had and even helped me set them all up.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Work Environment

By atheosen on 5/24/2019 at 5:45 PM. Helped by Grant Draper.

The service department has been nothing but courteous and excellent to me since I began using them six years ago. The mechanics and front office staff are polite, take the time to explain which procedures they feel are necessary and why, and are very respectful if you elect to do a service yourself. For example, they noted that the air cabin filter and air intake filter were dirty, and I told them I'd take care of it to save labor costs. They aren't pushy selling services. The work environment is excellent. They have free coffee and donuts, popcorn, and the wifi is fast. I've never been bothered by a sales associate as a service customer. I've gotten many hours of work done in their waiting area. I don't believe in trading cars in until they stop running, but when I need to buy another car I will absolutely do it here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a VW Atlas

By Zaraivan on 5/22/2019 at 1:32 AM.

Great buy and they had lots of patience dealing with my wife all all great customer service and no rushing into deals nice and clean when it comes to car delivery

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Tiguan

By Dana on 5/18/2019 at 6:24 AM.

Van and Kory were very knowledgeable and helpful with my search and purchase. They took the time to find what I was looking for and explain all the features. I will definitely recommend Camelback Volkswagen/Subaru to anyone I know looking to buy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealer to deal with

By J.E. on 5/17/2019 at 10:12 PM.

Easiest car deal I've ever done and salesman Todd Mitteness made this deal happen to my likeness. Great Dealership!!!! I would buy from Todd again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience

By subietrek on 5/8/2019 at 4:58 PM.

With assistance from Kris Patel and Tu Le, getting a new Subaru Crosstrek was a wonderful, concise experience. After shopping around for a new car for about a week it was refreshing to come to this dealership and have Kris actually listen to what we told him we were looking for, without the extensive haggling and annoyance we experienced elsewhere in the valley.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very smooth and informative

By pgeiger on 5/8/2019 at 4:24 PM.

This was a great experience and I'd recommend anyone to work with Kris at Camelback Subaru! We are extremely happy with our lease and are beyond happy with the way Kris lead us through the process!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

A positive experience!

By andrea_scherrer on 5/5/2019 at 9:40 PM.

I had pretty much already decided to buy my car at another dealership when I reached out to Camelback Subaru for one final point of comparison. I was mostly looking for confirmation that I was making the right decision, but from my first interaction with Megan, it was very clear that she wanted to work with me and wanted to chance to earn my business. I was hesitant to make another trip to another dealership, but am I ever glad I did! Megan offered me the best deal by far, and she made what could have been a stressful process, a positive experience! Megan is down-to-earth and honest. She answered all of my questions and it is clear that she really enjoys her job. Making people happy by helping them find a great car makes her happy! And as I was getting ready to leave with my new car, she gave me the most adorable Subaru bandanas for my dogs. They match my new Crosstrek! 😊 Thank you for everything Megan!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

VERY,VERY SATISFIED CUSTOMER

By karenssubaru22 on 4/30/2019 at 1:36 AM.

From sales person,Kris Patel to manager at Camelback Subaru....I was totally blown away with the service I received the second I walked in door. I went there to get an extended warrantee for my 2015 SubarForrester….I began talking to Kris Patel and he was so knowledgeable and before I new it I was purchasing my new 2019 Subaru... I m thrilled with it and very happy with Kris..I would recommend the dealership and Kris to my friens. Sincerely, Karen Andrade

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very easy to purchase my Outback.

By DAHarm on 4/29/2019 at 6:14 PM.

Brought 2017 Outback in for and oil change and walked out with a 2019 Outback. Very easy purchase. Make the purchase with my husband who was at work over the phone. Told them what I wanted and they had the perfect Outback on the lot. Thank You Todd and Tully for all your help to make the deal happened.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Comfortable

By 0602Missy8! on 4/29/2019 at 12:25 AM.

I felt comfortable going in to purchase a new car upon the recommendation of a friend. Megan was fantastic and met my every need. Being a single woman that meant a lot to me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super easy going environment

By Derrick85 on 4/27/2019 at 11:36 PM.

As soon as I walked in, Megan made me feel like VIP. We sat down and talked about where we stand and where we were gonna be within half an hour. She was so direct and professional, I’ve never had a salesperson like her, seems everyone else was full of B.S. I’d recommend her to everyone! I’ve bought at least 10 cars and she’s by far the best I’ve ever had to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Subaru Ascent

By NikL on 4/27/2019 at 7:10 PM.

Megan was incredibly helpful and professional. I was able to complete most of the purchase via phone & email and everything went smoothly once at the dealership. This was my first car purchase in which everyone I dealt with was honest and up-front about everything. I definitely recommend Megan and the team at Camelback Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recommend you for everyone who looks for a valued car...

By Dr. Mina on 4/17/2019 at 6:34 AM.

VW, This is how the car should be. Kyle is amazing and he gave me a great deal with his help. Keep your smile and light sense of humor. Thank you for your service and for being honest.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Luigi is amazing!!!

By Luvmycar on 4/6/2019 at 11:49 PM.

Just got a new car with Luigi’s help. He was so friendly and helpful!!! I would recommend him to anyone looking to get a new car. His caring attitude definitely made this a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful

By Kkmwisc on 4/1/2019 at 6:09 PM.

I live my new Forester Sport which replaced a 2012 Forester. Megan was very kind and helpful showing me, a non-tech person, how to maximize my enjoyment of the Forester.

I would recommend this dealer.