Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.7  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing place and people

By longmire83 on 11/5/2017 at 11:57 PM.

I am so happy my husband and I came to Camp Chevrolet! Wonderful people, friendly atmosphere, and Patrick Stevers is the most amazing salesman ever. He went above and beyond to help us get our brand new truck. I would recommend anyone to go to Patrick for a new vehicle!

I would recommend this dealer.

Overall Rating

2.2  

2   Customer Service
4   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Would not honor 60 day warrenty after purchase.

By Ramondo on 10/25/2017 at 9:03 PM.

I recently purchased a 2012 GMC Sierra from Camp Chevrolet. Once I got home I realized that the steering wheel did not lock upon shutting the vehicle down. I called in to have the problem resolved and the issue repaired. We scheduled an appointment. When I was there, I was told that the steering lock function was not put on 2012 GMC's. I have searched multiple dealerships service department including Becker GMC dealer here locally. I was told that there is a mechanism broken and that was an fairly easy fix. Camp Chevrolet solutions person contacted me and we scheduled an appointment with the service manager. Again, I was told the same thing. That was not a function on 2012 GMC Sierra's but it was on Denali's. The service manager suggested that I called General Motors. The bottom line here is that the joy of my purchase of a $27000 vehicle has been smashed. I so now which that I would have never purchased from Camp Chevrolet. Would I recommend this DEALER? NEVER! I guess the sales staff should have known product knowledge and shared that up front. Respectfully, an unhappy customer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic out-of-state car-buying experience!

By Kyle R on 10/5/2017 at 6:48 PM.

Mike McCaughey in sales was an absolute pleasure to work with. As I was buying out of state, I wasn't able to look at the car until I was ready to take it off the lot, but Mike went above and beyond the call of duty as far as getting all of the paperwork taken care of beforehand and being super communicative throughout the entire process about what I needed to send in and have with me when I arrived. He got me a great deal and it definitely felt like he cared about me as a customer. I can't recommend him enough to anyone looking to do business over at Camp. Thanks Mike!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Snackriver on 9/23/2017 at 11:17 PM.

Awesome guy, very reliable and trust worthy . hooked us up with a good car highly recommended ! . made it a good experience best car sales man yet

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Great Salesman!

By W. Andrews on 9/11/2017 at 3:03 AM.

Easy access to the dealership. Good internet pricing with room to negotiate. Bottom line: Great Salesman! Very professional, low pressure and genuine. Thanks Patrick Stevers.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
3   Overall Experience
4   Price
5   Quality of Work

meet costomer needs and service schedule is always on time

By izumi2017 on 6/14/2017 at 1:02 PM.

people are friendly and welcome you, professional and quality service that makes you want to buy a car in no time, their expertise go beyond your knowledge

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price

Don't trust them

By James on 6/12/2017 at 12:41 AM.

They took a 1000 dollar deposit and then sold the car to someone else why take deposit. Only email me to say sorry and don't care.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Ripped off by the new guy

By shelly3410 on 6/9/2017 at 2:04 AM.

On May 27th I bought a 2007 Mercedes E350 from Patrick. He wouldn't take no for an answer. I wasn't sure if this was the car I wanted and it was close to closing time. He pressured me into the car and told me if I changed my mind and didn't love the car I could returned the car the next day it would be fine. So I went ahead with the purchase, even though the numbers didn't seem right to me. I tried to return the car the next day but was told he wasn't working... something else he didn't mention the day before. I spoke to him on the phone someone at the dealership had him call me. I told him I wanted my KIA Soul back and that I wasn't happy with the Mercedes.The cars warning system kept telling me to check my oil and that I had a headlight out. When we spoke He then told me I signed a contract and he would see what he could do. Needless to say he said he would call me back and never has. I live in Raymond, WA which is an 7 hour drive. I had to return home the weekend was over and I had to work the next day. I drove home that night with only one headlight and was pulled over multiple times. When we spoke I told him I did not want the Mercedes and would just pay cash for the Mercedes if I was stuck in the contract he lied about. I wanted my KIA soul back. He told me the dealership owned it now which was a lie since I bought the car on a saturday night and tried to return it on a Sunday. Licensing Dept wasn't even open to transfer the title. He never returned any of my calls since the one time I spoke to him. I even messaged him on Facebook. I'm not sure why he wouldn't give me my KIA back since I would have paid cash for the Mercedes if I couldn't get out of the contract he forced me into with a lie. I drove home in the middle of the night over the pass with no headlight because I wasn't immediately aware it wasn't working. I was misled and he told me the car had bluetooth for my phone which it does not unless I pay 500 dollars to Mercedes. Replacement headlight cost me a $116. He made a sale by lying and I should have known I was getting screwed because he wouldn't give me his business card. He said he ran out and hustled me out of the parking lot. Patrick didn't call me back again or make good on his fast talking sale. He is a personable guy you want to trust too bad he is dishonest. I'm a cash buyer and he made me finance the car. The whole thing was odd and I should have known better! The guy who wrote up the paper work wasn't much better he wouldn't take no for an answer on the warranty until I got upset not to mention when I said the numbers didn't sound right on the deal he wouldn't explain and rushed me through because it was closing time. I am very dissatisfied! Patrick took a picture that day of me and my son with the car and said he would text it too me, after not receiving the photo I messaged him and asked for the photo. I never received the photo to this day. He is a good con and I will be sharing this experience to anyone that will listen. In my whole life I have never been taken advantage of so badly. If Spokane wasn't 7 hours a way. I think the whole deal was shadey and feel like he thought I was just some stupid women who lives so far away it wouldn't matter if he ripped me off. What he gave me for my KIA was a joke and will probably make a $5,000 profit on it!!!!

I would not recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Incompetent. Ordered the wrong car

By tritonsubs on 5/20/2017 at 8:04 PM. Helped by Nick Robeson.

Insisted I put down an non-refundable deposit for a 2017 ZO6 Corvette order (when other dealers indicated the deposit was refundable). Could not give me a price on order, but indicated they would give me the car at dealer's invoice price and they would confirm that price when they received the VIN and knew their holdbacks, etc. Contemplate for a moment a dealer that can't give you a price but wants your deposit to be non-refundable. Indicated car would be delivered in 6-8 weeks. 8 weeks went by and the car was just being built. They sent me the VIN and I discovered they had ordered the wrong car. The dealers invoice price they gave me was higher than their actual invoice price. None of my options were included. The car was a 1LZ instead of a 2LZ and the interior color was wrong. I cancelled my order. The deadline to order a ZO6 from the factory has passed and now I'll have to wait for the 2018 model year. Incompetent and dishonest. Stay away!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience!!!

By amandamcleod87 on 5/4/2017 at 2:55 PM.

I would like to give a big THANKS to Jared Herling. We could not be happier with our brand new truck or our experience at Camp Chevrolet. We appreciate all of your hard work in getting us exactly what we wanted, Thanks again.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Knowledgeable and to the point.

By James on 5/4/2017 at 12:54 AM.

Went in looking for a truck. Jared knew the inventory, trim levels with the options I wanted and came out with a good price that only required a little negotiating. I'd seek him out again next time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Amazing work making cars the way people want.

By Brian BMW boy on 5/4/2017 at 12:44 AM.

Worked with Jared Herling on many cars over the years and always goes the extra mile to make sure people are happy with their vehicles from taking care of any issues that arise to getting additional options put in cars don't currently have. Always a please to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By nylah2017 on 1/10/2017 at 11:10 PM.

We had a great experience with our purchase of the new truck. Al spent a lot of time with us to make sure we had a understanding of our new vehicle and all the new technology. He was great and has a great personality!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I already have

By Steven John 63 on 12/29/2016 at 11:05 PM. Helped by Alysa George Five Star Experience.

I have already sent a letter of customer satisfaction to Lithia Camp Chevrolet Cadillac. The letter was forwarded to the General Manager, Alysa George, David Ju, Josh Charbonneau and Chris George.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure, Good Price

By New 17 Chev on 12/23/2016 at 7:26 PM. Helped by Kyle Lewis chev sales.

Been to a few car lots, decided toyota takeing too much of my money, time to put a Chev back in my Garage, Can't say enough about the heated Steering wheel, Was not left waiting around even thou they were busy even in the snow, better deals than any downtown dealership, and better service!! Happen to have what I wanted, and then it was on the Chev sale an thats was enough, its in my garage!!! Make America Great again .... here's to my effort!! thx Kyle good job!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

a snowy day

By llamadiva on 12/22/2016 at 9:12 PM.

the weather was awful but Al worked with us in looking for a semi new SUV.We found the best buy and then he negotiated our case with the management, a great experience. We love to buy cars and this was one of the best times, we must have done this process 30 times!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Salesman

By Sparhauk on 12/21/2016 at 2:36 AM. Helped by Raul.

Raul was very personable and knew the product and the inventory. He made purchasing a new truck very painless. I told him what vehicle I wanted and what we were looking for in price and he met both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tire fix, safety recall

By Jcocke on 12/16/2016 at 7:08 PM. Helped by Christian.

Thanks Christian for the great service. Camp is lucky to have you working there. I recommend service here. They take good care of you. I'll be back to have service again. Jason

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service special

By george345 on 12/14/2016 at 7:59 PM.

I was in for my oil change and tire rotation. Associates were friendly and helpful. The service was performed in the time quoted for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service department!

By Chevygirl99 on 12/9/2016 at 11:02 PM. Helped by Grant.

The staff in the service department are very helpful and I truly feel like they care about their customer. Thank you for taking care of me and my Chevy!

I would recommend this dealer.