Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.6  
Friendliness
5  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Awesome experience!

By Kris & Bill on 8/23/2018 at 6:44 PM. Helped by Clark Mulder, Pam.

My husband and I purchased a Crosstrek last month and we couldn’t be more pleased with its performance, how it handles, and how roomy it is for a smaller SUV. Absolutely love this car! But what made the experience and purchase even better was our salesman, Clark! Such a down to earth, super guy who was able to answer all our questions. We never felt like we were being rushed or pushed into anything until we drove it a couple times. Clark handled this sale with the utmost professionalism but at the same time we got to know him a little on a personal level. It’s so important to establish a relationship to some degree when selling such a big ticket item and we can’t thank Clark enough for being patient and going above and beyond finding and hunting down the car we love! Cannon Subaru is Blessed to have such a great salesman who really cares about the folks that walk their their door. GO BLUE!!!!! Kris & Bill Boyer

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealer and salesmanship

By Karen on 8/9/2018 at 7:39 PM. Helped by Ron Andrea.

Ron was the best salesman’s I have ever dealt with . Very honest straight and knowledgeable about what he sales . Great experience Karen Fortier (winter haven )

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

salesman Orlando

By milolady on 5/1/2018 at 9:47 PM. Helped by Orlando Iglesias.

Orlando gave us excellent service. Not only did he know all about the car, but he went out of his way to get me the car I wanted with a smile on his face. I would absolutely want him for my salesman if I was interested in buying another car. I feel that he is an asset to the dealership. He is the antithesis of the stereotypical car salesman. Thank you Orlando.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Extremely Helpful!!!!!!!!!!!!

By Chuck on 1/29/2018 at 1:51 AM. Helped by Ron LeStourgon, and Andrea.

We first took my mother, Vivian Pemberton to Cannon Subaru in 2015 so she could lease a 2015 Forrester. We were so impressed by the experience that we returned there this past Friday to turn in that car and for her to lease a 2018 CrossTrek. Mom loved the Forrester and she was so thankful for the quality of the service she received from the dealership. Mom lives in a retirement community and the dealership would pick up her car for routine maintenance. She loved that. On Friday, thanks to Ron LeStourgeon and to Andrea we were able to lease the new car for Mom and for us to purchase the 2015 Forrester she was turning in. Both Ron and Andrea stayed after hours to complete all the paperwork needed in order to complete both deals. While Andrea was working on our paperwork, Ron spent time showing Mom how to operate all the wonderful safety features found in the CrossTrek. A big Thank You to both of them. They are an asset to your dealership!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Purchase of 2017 closeout Subaru Outbach

By Snoopy1 on 1/23/2018 at 5:49 PM. Helped by David Maldonado.

My experience at Cannon Subaru was very good. David Maldonado was a Great help during the purchase process. Thanks for a pleasant experience.! See you again when service is due.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Great attention"

By Arlet V. on 8/25/2017 at 9:27 PM. Helped by Ron LeStourgeon.

We bought a 2018 Subaru Crosstrek. We love everything about this vehicle and the dealership. The entire staff was so professional and respectful. There was absolutely any type of pressure or silly games. Ron LeStourgeon was our salesman that assisted us all the way. He is very knowledgeable about the car. I can't say enough positive things about this dealership or the car. We just got a little misunderstanding about a set of keys, that I was unaware that they were not part of the deal. My apologies for that issue. They are an amazing team. If you are looking to buy a Subaru, Go there and test drive one of their cars. If you drive one, I am sure that you will buy it.

I would recommend this dealer.

Overall Rating

3.4  

2   Customer Service
5   Friendliness
2   Overall Experience
5   Price
3   Quality of Work

Starts sweet finished sour

By Jake5 on 6/29/2017 at 11:34 AM. Helped by Na, na, na,.

I bought two cars brand new and had my dodge truck repaired after a major collision. The buying experience is good, and the service is mostly good except they charged me work that was not and cannot me performed on one of my cars( I went all the way to the manager and had not received compensation yet 4 months) ,and they won't listen when we say that my wife's car sometimes studders when she is trying to get into traffic. The body shop did a good job on my dodge untill you get close to it. Paint is soso, bolts are missing, the back seat not installed properly, front bumper to bolt.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like a family, Lots of warming love.

By Nicole Luchinger on 6/13/2017 at 3:33 PM. Helped by Ronn, Troy ,Adrea, Will.

This Dealer you will love , you will be treated like the family, Ronni,Troy , Adrea, and Will ,will assist you all the way. Amazing team got a me beautiful Outback with all the premium features in for a incredible price. They make the impossible dream a possible dream. This is the place where your dreams come true.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealership!

By shawn.whitmer on 4/21/2017 at 2:03 AM. Helped by Orlando.

We bought a 2017 Subaru Outback Touring. We love everything about this vehicle and the dealership. The entire staff was so respectful and there was absolutely no pressure or silly games. Orlando was our salesman. He is very knowledgeable about the product. I can't say enough positive things about this dealership or the car. If you drive one you will buy it.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Car purchase

By Happy Happy purchase. on 9/6/2016 at 11:16 PM. Helped by Ron LeStourgeon and a manager by the name of Will..

I was very happy with the sales department. Ron LeStourgeon was very friendly and the only salesman who took so much time in showing all the features on our new Forrester. All the salesmen were very nice and I felt quite comfortable. In all my years of buying cars, I never had a rep explain everything with such great patiience and a smile. I will definitely recommend this dealership as top notch. Give a pat on the back and a well done to this great salesperson. They have my business!!!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st oil change, and well taken care of!

By Jason S on 8/11/2016 at 1:38 AM. Helped by Troy Callahan.

Well, after my 1st long road trip to New Orleans, I was ready for my 1st oil change. Not knowing that the Subaru Crosstrek came with synthetic oil, I was a little early for the oil change. My Service Manager Troy Callahan, told me that they could do it early. Troy also had the tires rotated while I was there. I feel like Troy works for me. As I sat in the waiting area, I could see that all of the people with me were happy. It is a sense that our car would be well taken care of. I do not mind driving 110 miles round trip, to have my mind at peace knowing that my car was treated like it was their car. Oh, and the bathrooms are clean!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My perfect Crosstrek!

By Jason S on 6/4/2016 at 1:49 PM. Helped by Ron LeStourgeon.

This was the most stress-free car buy experience I have ever had. Ron LeStourgeon made getting the Crosstrek I wanted so easy for me. Cannon Subaru is worth driving from Orlando! The whole staff was polite and welcoming.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasurable Experience

By terryl on 5/31/2016 at 12:27 PM. Helped by Ron, Maurice.

In my 50 plus years of new car buying this was the most satisfying experience of them all. The salesman, Ron LeStourgeon, was extremely knowledgeable and represented the dealership and the Subaru Legacy well. He was also very patient when it came to explaining the workings of the electronics and the controls. I would not hesitate to recommend Ron and Cannon Subaru. Maurice, the finance man was also a pleasure to deal with. T. Lewis

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My third Subaru

By Sylvie Grimes on 4/15/2016 at 3:51 PM. Helped by Ron.

I love Subaru's and just purchased my third. We went to Cannon Subaru in Lakeland and have to say I felt like we were visiting with friends instead of buying a car. Ron couldn't be more helpful and the finance folks and service folks act like family. These are some of the nicest people we've met since we moved to Central Florida and we really felt they were giving us a fair shake and going the extra mile. Our family has bought several vehicles elsewhere and never had such a good experience as this one. These folks care.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Buying new Outback

By Barb765 on 11/24/2015 at 2:20 PM. Helped by Salesman John Allison.

One ride in an Outback won me over. The salesman, John Allison, explained well all the features and the mechanics of the car. The process of buying and filling out paperwork went smoothly, especially considering that I do not live in Florida and extra procedures were required. I feel very safe driving the Outback, enjoy the luxurious comfort of the interior, and love the smooth ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought new forester

By Richard329 on 10/10/2015 at 3:05 PM.

I own a business which currently has four trucks and I buy all my trucks from Tampa I've given up hope on dealerships in Polk County my wife wanted a Subaru I was calling the people I knew in Tampa when she said let's just try Lakeland so we went to Lakeland and ended up buying a vehicle there I was very impressed with the customer service how they handle themselves professionally she test drove four different vehicles before she made her decision and the entire time they did not lose composure about anything they stayed professional knowing that this was a serious decision for any individual. They had a childs play area for our toddler and did everything possible to accommodate me while she shopped. The price was very fair the trade in value fair. If they stocked trucks I would buy from them for now on. Cannon definitely impressed me with there approach of how a vehicle purchase should be. The competition should mimic them so I would not have to go to Tampa any more.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service and buying a new Subaru Crosstex

By Pat on 8/13/2015 at 5:43 PM. Helped by Service Manager John and Salesman Michael Butler.

I had a good experience when I bought my new Subaru Crosstex the salesman was great and very good at knowlegable about my car and the service center, I bought a bug deflector fro them and they put in on my car for free and to top it off they also washed my car, looks great. I though that is a big plus on the service in of the deal John the service manager was very courteous and very helpful also I will be baxk to get my service done there. This is my first Subaru and it wont be my last.. I love my small car . Thanks You You guys made us feel good about buying and the service part also.. Thanks Again Pat & Harmon Glass

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience I've Ever Had!!!

By lbrett on 7/26/2015 at 3:14 AM. Helped by Emmett, Maurice, Will.

I'm going to repeat my Google review because there isn't much more I can say!! Cannon Subaru is simply the best! -- I cannot express how friendly, courteous, and welcoming the entire Cannon Subaru staff was. Emmett was incredibly accommodating, he listened to what I wanted, respected my budget, and showed me the perfect vehicle! He worked with the sales manager and finance manager to get me an incredible deal on the car of my dreams; I couldn't be happier!!!! I stayed within my budget, never felt pressured, and left a proud new Subaru owner. Tremendous THANK YOU to Emmett, Maurice, Will, and everyone else at Cannon Subaru for the truly wonderful experience!---

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great purchase experience

By ffamzoo on 7/1/2015 at 7:02 PM. Helped by Orlando Iglesias, Maurice.

Orlando Iglesias is what I I've always thought a car salesman should be. When I walked into Cannon Subaru, I was promptly greeted, and never hovered over. I pretty much know what I wanted from the start, but was looking to understand how much lease I could get for my money. Orlando sat with my and went though all options within the parameters I specified. Eventually, he asked how much a was comfortable spending each month, knowing that meant he's come back with a deal that was ~$20 dollars more. Orlando helped me get into a least of a 2015 XV Crosstrek limited, with everything I wanted, nothing I didn't want for $40 less than I had expected too spend. I found the folks at Cannon Subaru to be professional and courteous.. I expect to be back when it's time for my ne4xt lease or purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is beyond superb!

By Heuvelton on 3/31/2015 at 1:03 AM. Helped by Dan, John service;George,courtesy driver.

Hello-Today we took our nearly new Subaru in for service. We were treated to the very best service by all of your service staff, Dan, John, George in particular! Every car dealership should imitate your practices!! You folks are the very best!!

I would recommend this dealer.