Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience!

By btl134 on 8/21/2019 at 12:45 PM. Helped by Brittany,.

Great customer service! They were always willing to help in anyway possible! It was an overall great experience and I hope to be back soon!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

2019 GMC Terrain

By jkozak0 on 8/19/2019 at 4:44 PM.

I was referred to Capital GMC, specifically Anand Sakkai by a family member. From the time I and my husband entered the dealership Anand was prompt, courteous, attentive and patient. He listened to us in terms of what kind of vehicle we wanted and worked hard to put us in the perfect SUV. He never once tried to steer us in another direction. He made the car buying experience seamless and enjoyable. Paul Konanz was also a pleasure to deal with. I must say however that Robin Sanghvi, Sales Manager did dampen the experience somewhat as he was not attentive to our requests and needs. I would recommend Anand Sakkai without hesitation to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome service

By dawnedward on 8/17/2019 at 11:43 PM.

What a great friendly team who is so accommodating and do what ever they can to get us in the vehicle we wanted and price we wanted!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent"

By skaczmar on 8/13/2019 at 10:36 PM.

We had such a great experience with this dealership. Our salesman Robin Sanjvit did an awesome job. He answered all of our questions and did an excellent job with explaining all the features. We would definitely call Robin for any future purchases. We would also like to give a high five to our finance person as well...Paul Konanz. Great job guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Quick and painless!

By Sparksfly on 8/9/2019 at 6:02 PM.

I hobbled into the building thinking I hate these moments of decision making and financing rates, but I needed a new truck! Jeff asked what I was looking for and I said, "4 doors, 4×4, and a Bose speaker system." When he led me to what is now my truck, I loved it. He packaged it up, while i ran for plates and i drove away. Approximate time invested:2-3 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, simple and Professional

By kristi_chance on 8/7/2019 at 2:57 PM.

Everything about our purchase was quick and easy. Robin contacted us promptly after we emailed the dealership, was ready when we arrived, and had options for us to look at. He was swift and professional in our dealing with him and I would be happy to do business with him again. Gage was professional and easy to talk to in financing. He explained everything thoroughly and made the experience easy. From the time we got to Capital to look at trucks, to the time we left with papers signed was 2 hours. Quick, simple and professional!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

2016 Dodge Challenger purchase

By les.krienke on 8/6/2019 at 2:07 PM.

Very helpful personnel, right from salesperson (Nik Kuro) to the finance specialist (Matt Fischer) The only constructive criticism, would be the detailing. Couple minor items, streaks down the passenger’s door (maybe excess Windex that didn’t get wiped off) and crumbs in the console.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Salesman

By raelene on 8/3/2019 at 5:00 PM.

Niko was an excellent salesman, very personable, knowledgeable and informative. He greeted me at the dealership with a friendly smile the first time I came, explained all of the details of the vehicle and answered all of my questions and concerns. Kien was very friendly knowledgeable and helpful in writing up the sales agreement. Overall I am happy with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By pocket12 on 8/2/2019 at 9:27 PM. Helped by Alex Stasiak.

Thanks for all your help finding the right vehicle for me and my family. This was exactly what I what I was looking. Thank you to Alex Stasiak, for the recommendation, and thanks again Austin for the service.

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Frustrating expirence

By Storm71 on 7/24/2019 at 2:18 AM.

Bought a jeep last year that was supposed to come with a factory tow package. It didnt. After a few phone calls they agreed to have the jeep brought in to fix the problem. A 2 hr estimated job took 6 hrs and i got the jeep back without a hitch and the wiring ziptide to the bumper. So had to bring it back a second time. More problems and excuses ended up with a 3rd appointment. Finally got a hitch installed on the 3rd visit and finally had tue factory hitch i paid for or so i thought. Come to find out the im still missing some parts. Few phones calls with chad have been frustrating and have left me feeling ignored and like my problem isnt important. Refuses to call back when he says he will..passes the job onto other people to add to the confusion instead of dealing the problem directly. The whole process has been frustrating and is only compounded by the fact that i live out of town and its a financial and scheduling problem to bring the truck to them to fix a problem that shouldnt exist

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my new ride

By yjellis on 7/13/2019 at 4:35 AM.

very professional, knowledgeable business people. Very patient and eager to show and explain all the new features on the outside of the vehicle as well as inside so I was very confident with my ride when I left the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new truck

By lgottselig on 7/12/2019 at 5:39 PM.

My experience was great from the time I got to the dealership. The staff is very friendly & knowledgeable. Nice wide selection of trucks to choose from.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy no pressure

By phrbachek on 7/7/2019 at 4:01 AM.

Friendly place to deal with no one pushing you into something u don’t want. Every thing was fully explained to my satisfaction would recommend to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Chevy Cruze

By sarahjasmine on 7/7/2019 at 12:47 AM.

I would highly recommend this dealership to anyone! Everyone who assisted us was really great and explained everything to us very well. I ended up getting the exact car I walked in hoping for and overall had a very good experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By tcampbell15 on 7/6/2019 at 7:36 PM.

Jon and the staff at Capital GMC are very friendly and welcoming. Jon was very patient in the process of helping me figure out what features i wanted in a new vehicle. His knowledge of the vehicles was evident in his ability to answer questions with ease. In the end, I was able to walk away with a new vehicle and the best deal for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By haleylalonde23 on 7/4/2019 at 5:59 AM.

Thanks to Nik and everyone else who helped me get into my new Jeep! Everyone was super friendly and accommodating and I will definitely be coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Skinner,Wes101 on 6/28/2019 at 5:02 PM.

The visit went well. It was incredible experience dealing with our salesmen. He was very respectable, honest and went out of his way to make everything go smoothly. Between Steven Agecoutay and Justin Hoffart and our finance guy Kien To, we are pleased with their efforts and will definitely be back. Thank you for all your hard work gentlemen.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great

By badettearden on 6/27/2019 at 4:57 PM.

This visit went well. Great experience! Anand our salesman was very customer friendly and helpful. Thank you everyone who helped us to pick the right vehicle for us.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Didn't have to lift a fingure

By Ashley Dawn Sara on 6/22/2019 at 3:31 PM.

Process went so smooth I thought it was too good to be true was very honest up front but friendly and extremely helpful. Thanks for your hard work and dedication.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Travis A on 6/21/2019 at 11:09 PM.

Robin took my call and sent pictures of the vehicle I was interested in within 30 minutes. When I arrived at the dealership the vehicle was ready for me by the front door. I was able to take my time and look over the vehicle closely to make sure it was right for me, with no pressure. Jona was able to make the finance process quick and easy, while explaining everything in sufficient detail. Thank you!

I would recommend this dealer.