Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easiest buying experience EVER!!!!

By Sunroof lady on 9/10/2018 at 11:45 PM. Helped by Gwynn.

This was hands down the best buying experience me and my husband have ever had. We went on the lot not really knowing what we wanted and then we met Gwynn. He talk to us about our needs and wants and mine want was a sunroof!! It was about 95 degrees out and this man walked all over the place to find us our perfect car with a sunroof!! He treated us like friends unlike other dealers in the past. We gave him a price and he got us what we wanted...No headaches... Can't wait to do business with Gwynn again in the near future!

I would recommend this dealer.

Overall Rating

1.8  

2   Customer Service
2   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Deceptive

By AustinGarner on 9/9/2018 at 5:08 PM. Helped by Tony Posey and Afzal Imran.

My girlfriend was in the market for a new car so after some looking online we found something that she liked, off to Capital Hyundai we go to look at it. 1st thing we noticed was almost ever car in the parking lot had horrible wax residue on all the trim, that’s not to bad but it’s a new car I’d expect not to have wax residue on my trim. Tony Posey came up to help us and he was really helpful and seemed like a good guy. We test drove the car and proceed to trying to work a deal and it was pretty easy besides trying to lowball on out trade but we got all the numbers worked out. We weren’t able to do the financing due to the time so she was going to come back and sign everything the next day. I know how dealers try to take advantage of trusting people and females so I was with her for the numbers part of it, I couldn’t make it for the signing because I had to work. The next day doing the paperwork is where it went south with he being alone Afzal Imran the financing person decided that he would con/trick/take advantage of her good trusting nature and manipulate her into a lot of add one that he said she had to have to get the financing. Afzal Imran took numbers on the agreed paperwork from $99 and changed it to $599 and continued to add all kinds of other things that he said she had to have for the financing to the tune of $15000 over the life of the loan. I called up there and was extremely annoyed at the fact that he would do such a deceitful thing, on the phone he wouldn’t tell me his name and said he worked for capital ford. I called the salesman Tony Posey to talk to him about it and that’s where I seen how he was just said oh she must have wanted extra things. I sent her back up there the next day with my mother because the way I felt I didn’t need to be up there, and wow they all the sudden had the paperwork where it would work with out what Afzal Imran told her she had to have, how convenient . So everything was made right and I’ll give them credit for doing that but it dosent fix the fact that they would do it in the first place. I will never recommend this dealership to anyone and I will be sure to tell all that I can to go elsewhere, if I can detour one person from this place it’s worh it! It’s sad that a person would try to prey on someone like Afzal Imran tried to do. If it wasent for Afzal Imran I would have given them 5 stars but Afzal Imran showed the dealerships true colors. If you have to go to those dealer please watch the magic numbers they try to play on you Afzal Imran is a manipulative person and really shouldn’t be allowed to do things like that, but the was the upper person at the dealership acted when they expressed their upsetness with it brought to light they probably push it on everyone and hope they don’t catch it. It’s a shame that people have to treat others like that but bad comes to those who do bad to others. Once again don’t trust Afzal Imran or Tony Posey they are shady and manipulative.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I feel I was treated fairly and got a great price

By ncjeepdude on 9/2/2018 at 4:40 AM. Helped by Kyle Kohr, Brandon Dick, Imran Afzal.

I used the Costco auto program. Though I did not buy the vehicle(s) I originally inquired about, I found another one that I was very pleased with. Originally wanted a 2018 due to rebates, etc. However, I found a 2019 that I fell in love with and they did all they could to get me as many rebates and incentives to be at the payments I wanted

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Best car buying experience I've ever had!

By Stew - Greensboro, NC on 7/4/2018 at 12:26 AM. Helped by Bob Cooley, Brian Boulay.

I worked with salesman Bob Cooley. He is a true professional in every since of the word. I would recommend Bob to anyone looking to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Products selll themselves

By Long time Hyndai owner on 5/31/2018 at 2:56 AM. Helped by Joe Hebron.

I was pretty happy still, with my 2011 Stylish Elantra, but I thought maybe it was time to upgrade on a little technology. Sure enough, I was impressed with the Elantra Sport!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Smooth Car Buying Experience

By B.Lee on 5/24/2018 at 6:44 AM. Helped by Terri Whiting, Bailey Miles.

I had a great car buying experience at Capital Hyundai of Greensboro. I communicated with Terri in the business office for a few weeks via phone, texting and emails to get the deal that was just right for me. Her follow-up was terrific. Bailey was my automotive consultant and she did a great job assisting me at the dealership with my vehicle purchase. She answered all of my questions. I selected a vehicle that was a little more than I originally inquired about, but Bailey shared that information with the management team and they worked out a deal that worked for me. I'm now in a wonderful new Hyundai. : )

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked a good deal, good staff

By Bill & Daphne on 4/4/2018 at 2:23 AM. Helped by Dan Brookes.

We located vehicle of interest via cargurus website. Their deal bested anything we found locally and we drove several hours to make the purchase. Dan Brookes was our main sales person, he was very pleasant, well-informed and just a nice normal guy. His experience in the industry showed, and the dealership is lucky to have him. They have a huge expansion and upgrade coming for this dealership, large inventory and of course fully qualified service area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patient and willing to negotiate

By jondantz on 3/7/2018 at 4:13 PM. Helped by Joe.

We went to Capital Hyundai with the intent of purchasing one of their used Elantras. Joe met us on the lot and we got started immediately. He was very patient, letting us test drive 4 or 5 different models, and was willing to negotiate with us on a model that had the right amount of miles for the right price. We ended up getting a great deal and the experience was basically painless! The huge amount of inventory here leaves a lot of wriggle room, especially with a relatively common car like the Elantra. Joe was also funny and personable. I'll definitely consider coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Time Car Buyer, Couldn't have had a better Experience!

By Robert J Davis III on 2/26/2018 at 8:46 PM. Helped by Don, Gabriel, Brandon, Carolyn..

Long Review but PLEASE PLEASE READ!! First time Car buying isn't easy, and these guys proved that there are still great dealers and great people who will do what it takes to make a customer happy to the best of their abilities! After my previous vehicle was totaled, I spent months searching for my next vehicle and was constantly running into numerous dead ends and Vehicles not worth the money other dealers were asking. In January, I finally came across a used 2007 Mercedes C230 that fit my budget monthly and criteria for a used car, A woman by the name of Carolyn received my inquiry about the car and she and I were in constant contact about the condition of the vehicle, availability and a day to come and check the car out. After a 3.5 hour drive up to Greensboro from Greenville S.C. Carolyn introduced me to Don, my salesman, he then brought the car around and after one test drive, I was sold. Unfortunately after signing the paperwork and putting a down payment down, the car began to act up an hour outside of Greensboro on the way home. Don was willing to help get the car fixed but the problem went away when I drove back to the dealer, they let my local mechanic look at the car and my mechanic determined the car needed a new Crankshaft sensor and a few other things. Given that this car was sold as is, most dealers could've told me "its not my problem anymore" but Gabriel and I worked out a deal where they would reimburse us up to $1k for repairs. After the repairs were completed, my C230 runs like its supposed to and I have never been happier!! Thank you Captial Hyundai for being so patient and working with me to make my first car buying experience less stressful and much much more rewarding!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Impossible to a Dream

By Serene on 2/20/2018 at 5:15 PM. Helped by I forgot.

The experience was great. The sales lady made sure I was comfortable and she had patience to work with me. She was very kind and professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

From a Subaru to a Hundai

By Anne L Barts on 2/10/2018 at 3:11 AM. Helped by Bob Cooley, Christie.

Went looking for a 2017 Subaru Forrester but found a wonderful certified, 2016 Hyundai Tuscon and I'm thrilled with the car! Lots of extras!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Pleasant experience

By Kathy Mattox on 1/26/2018 at 9:22 PM. Helped by Joe, Mike.

Sales agent and finance rep were both very pleasant to work with. They were not high pressure and even helped me set up my BlueLink. It took longer than I hoped but they were easy to deal with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Great experience!"-Satisfied Customer

By Satisfied Customer on 1/1/2018 at 4:18 PM. Helped by Stan Muecke, Gabriel Ramos, Lisbeth Sanchez, Scott Martinez.

This dealer was absolutely perfect. In all my years of buying automobiles we have never had a better buying experience. All the staff members were very friendly and ready to help and answer questions that we had. They were completely professional, courteous, and pleasure to work with. We will definitely recommend CAPITAL HYUNDAI OF GREENSBORO to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent buying experience

By jddillon_usa on 12/23/2017 at 5:21 PM.

I had a great experience buying my new Hyundai at Capital Hyundai of Greensboro and will tell my friends about this dealership-----thank you very much-----Josh

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai Tucson Review

By avfisher on 12/22/2017 at 5:15 PM. Helped by Robert Cooley, Mark Hairston,.

The salesman was very knowledgeable and polite. He gave me a good price and was very thorough in explaining the car during the test drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying Sonata Hybrid

By phillip on 12/21/2017 at 5:24 PM. Helped by Ivan Elhag.

Was a great car buying experience at Capital with Ivan. He is very knowledgeable and took care of me the whole way. I came in after lunch and they had everything set and wrapped up by 5pm. That included test drive, overall review of the car, purchase, finance, the whole works. Capital did a great job and I will make sure to come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 stars; highly recommend Darrell!

By r.kriegs17 on 12/19/2017 at 4:58 PM. Helped by Darrell Pappas.

I had a great experience working with Darrell Pappas, who guided me through the process of buying my first car. His attention to detail and knowledge of Hyundai's innovative new hybrid cars was exceptional; awesome experience, overall! I highly recommend the folks at Capital Hyundai. Go check them out today and ask for Darrell!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

super job

By f.holzkamp83 on 12/18/2017 at 5:16 PM. Helped by Ivan Elhag.

Mr. Ivan Elhag went above AND beyond to make sure I was very happy from the moment he greeted me at the door. He was just as straightforward as he was polite. Best salesman I’ve met in my entire life! PLEASE ask for Ivan when you go to Capital Hyundai of Greensboro. Thanks again for your assistance with the purchase of my new G80!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Capital Hyundai

By clay.nelson0103 on 12/9/2017 at 5:25 PM. Helped by Steve Holt.

Great experience, Great customer service. Steve Holt and Brandon Maxwell helped me throughout the entire car buying process. Post sale follow up from customer relations was prompt and valued.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car

By Nathaniel123 on 12/7/2017 at 3:14 PM. Helped by Ivan Elhag.

I went in on my birthday early morning to try to get a car that fit me. I had spoke with Ivan earlier and he was glad to help me. I had to spend hours to try to get re approved for a car and with his coaching I was actually able too. If it wasn’t for this guy, I wouldn’t have been able to drive away with a beautiful 2011 Hyndai Sonata. The car is perfect. If anyone is considering to buy a car from this place Ivan Elhag is the man to see. Iv-an waiting for you :)

I would recommend this dealer.