Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.9  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very professional and knowledgeable.

By plidcofc on 6/10/2017 at 1:37 AM.

Kemar Edwards is a very good sales person, no high pressure and very informative. Educate the customer and let him make the decision based on good information. Drove from Deland Florida and it was worth the drive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By Moonerva on 6/6/2017 at 10:16 PM.

Michael Felton helped make it a great car buying experience! He worked hard to get the best possible deal for me. Will definitely recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience

Professional , efficient,friendly

By Ping on 5/31/2017 at 7:52 PM.

Michael has done an excellent job helping me with the purchase with a professional attitude. We arrived late the day when we came in to see the car, they've already closed. But Michael stayed and showed us the car I wanted. He is very patient with my concerns and questions. Very helpful. I will recommend friends to come to him. Thank you !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great Experience

By Bassman007 on 5/27/2017 at 3:56 PM.

Kemar Edwards was Great!!! Answers all questions, it was a painless experience!! No high pressure to sell add ons. Came with a full tank of gas too!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Lauren0216 on 5/22/2017 at 6:48 PM.

Mike Felton made my experience stress free. Normally buying a car is the last thing I want to do but Mike made it enjoyable. Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Another great buying experience

By Molivella on 5/9/2017 at 4:17 PM.

I have purchased multiple vehicles from this dealer over many years. No matter whether it's the VW/Porsche/Volvo dealership, the BMW dealership, or the Mercedes dealership, every purchase has been a positive experience. That is why I always go to them first for any vehicle needs.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Customer Service

By maryann22 on 5/6/2017 at 3:54 PM. Helped by Rosemarie Jones.

Rosemarie Jones was very much customer-service oriented. I can't say enough good things about my experience dealing with her. I felt she was ready, willing, and able to answer any questions I might have. She was definitely an improvement over the last service experience I had at Volkswagen and I was glad to see that person, with whom I had a very bad experience, is no longer employed there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Jwg44 on 4/27/2017 at 8:52 PM.

Kemar and staff was great on the phone as well as in person. After shopping at my local Porsche dealership in person and other dealerships by phone I settled on this dealer. I drove from Knoxville Tn to Tallahassee Florida. This is the first time I have driven over 30 miles to buy a car. Kemar was outstanding throughout the whole process. I consider him a friend and he will be my first call when I trade cars again. Good luck Kemar. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a used car

By LButler on 4/29/2017 at 9:41 PM.

Mike Felton was very professional and was extremely knowledgeable of the cars for sale. I visited several dealerships in search of a car, and Capital Euro Cars earned my business. Mike gained my trust through his honesty and transparency and this was a quality that was lacking at other dealerships. I would highly recommend Mike Felton and Capital Euro Cars to any person looking for a honest and straightforward car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service!

By Contender1 on 4/21/2017 at 9:17 PM.

Kemar Edwards made this purchase an enjoyable one that was hassle free. He was professional, friendly and took all of the stress out of buying a car. I would recommend Kemar Edwards to anyone who was purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great service with a smile!

By mel on 4/19/2017 at 5:59 PM. Helped by Rosemarie Jones.

Rosemarie Jones was very honest and helpful when handling my car repairs. She was very informative and a very busy woman! She is an asset to the company and deserves a raise for all her hard work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service Experience

By cindylooo on 4/16/2017 at 9:10 PM. Helped by Joe Trozzo.

I have a Volkswagon Jetta that I have had for 5 years and only use this dealership for my car service. I have ALWAYS had very courteous, dependable and awesome service. I consider the service and dependability of a vehicle a major part of the cars I own. My check engine light turned on recently on a Saturday morning and I DROPPED by with NO appointment and "Joe Trozzo" worked me in and took care of the problem that very day. He was absolutely wonderful and by helping me out so quickly on a Saturday, this alleviated the hassle of dealing with my car problem during the work week. Thank-you so much Joe Trozzo! Cindy Smith

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By tleaks34 on 4/3/2017 at 3:38 PM.

This is my first purchase of a Benz and it was no hassle and very pleasant. My sales person was professional and knowledgeable. I would recommend a friend to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By spradley53 on 4/1/2017 at 1:37 AM.

Kemar worked hard to make my shopping as smooth as possible. He understood that I was recovering from surgery and didn't have much energy. He was patient and listened to what I wanted. The dealership was clean, quiet and we'll organized. A great buying environment.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Audi service was great!

By 101503 on 3/27/2017 at 12:42 PM. Helped by Joe torrozo.

Joe Torrozo with audi service was great. I would recommend this dealership! They got my car repaired quickly and at a good price. Thank you.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Service on my VW

By Bill Siebert on 3/16/2017 at 11:55 PM. Helped by Joe Trozzo.

Service and facility is excellent! Joe Trozzo did a fantastic job of coordinating the work and keeping me informed. He is an asset to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GOING THE EXTRA MILE

By Canadajudy on 3/11/2017 at 8:32 AM. Helped by Joe Trozo.

While visiting Florida (from Canada) we seemed to detect a "different" sound coming from our Audi convertible. Before making the long drive back to Canada, we dropped into Capital Volkswagen to have ithe car checked. Joe Trozo could not have been more caring or understanding. He had the mechanic check the car, take it for a test drive, and assure us we were perfectly safe to head home. A great customer care employee! Thank you Joe.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a pleasure

By bdsapala on 3/9/2017 at 4:17 PM. Helped by Joe Trozzo.

I brought my car in for an oil change before an unexpected road trip, and I could not be more satisfied from start to finish. Joe Trozzo was incredibly helpful and informative about the entire process and assured me that the mechanics would do a safety check to ensure that my car was ready for the trip. Not only was the service done flawlessly, but my car was returned to me washed and vacuumed. I have had very poor experiences with other dealerships in the past, but I cannot recommend Capital Volkswagen enough, and if you can, work with Joe because he will make sure that you are taken care of!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Lease

By Young Kang on 2/23/2017 at 9:24 PM.

Great dealership and would gladly recommend to anybody looking for a new vehicle. The staff is friendly, helpful and professional. I couldn't have asked for better service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

PROFESSIONAL, PATIENT, AND FRIENDLY

By volvolady on 2/15/2017 at 9:09 PM.

When I walked into the CapitalEuro dealership, a tall, smiling young man greeted me with outstretched hand for a handshake--Kemar Edwards. As I described what I was looking for, he assured me I was at the right place. Then he proceeded to perform his "professional magic." He walked me through the process of lease/purchase, answering my questions and giving me time to digest the information and put my doubts in perspective. He worked diligently to find THE CAR FOR ME-the XC60 Volvo. I was and still am impressed with his professionalism, patience, and friendliness. I can clearly see how he achieved Salesman of the Year last year. I am extremely pleased with the XC60. It is a smooth, smooth, safe ride! THANK YOU, KEMAR! Beatrice H. Monroe

I would recommend this dealer.