Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.7  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love Capitol!!

By Chartman on 6/13/2019 at 4:00 PM.

I have purchased well over 15 trucks plus some other from here. Will purchase again! Very easy and friendly staff!!! Fast and efficient, Jerry Hurwitz and Kevin Graham are awesome at what they do!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customary and usual great service

By TOMRTBUFFENBARGER on 6/13/2019 at 3:09 PM. Helped by Rick Guido and Ken Snyder.

I have never had any problems with Capitol Cadillac Buick GMC. Great sales and service team. Quickly get the customer in and processed and proceed to perform any and all needed/requested tasks. They also follow up on any questions or concerns a customer may have. This dealership is tops.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific!

By JLYONS10 on 6/12/2019 at 4:10 PM. Helped by Eddie Graham.

superb customer service from Eddie Graham and Daniel Jobe who are attentive and dedicated longtime friends who are very knowledgable and experienced individuals with great reputations.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By CQUANDERJR on 6/10/2019 at 12:49 AM.

The repair work was thorough and done to my satisfaction. The staff is always courteous and professional. I have come to depend on the great service I receive at Capitol Cadillac.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

only dealership in the area that would work with me

By none on 6/9/2019 at 12:55 AM.

I was stationed in Italy and sent an email to four or five dealerships looking for one that would work with me to preorder a vehicle that would be ready when I arrived back in the states. all the dealerships responded, but only one answered the questions I sent and did the homework to get me exactly what I wanted. The truck was ready when I arrived.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By chalreid on 6/6/2019 at 11:40 PM. Helped by Bruce.

This was a simple maintenance appointment, but all was complete on time. They have a courteous and respectful staff. I appreciate the follow up calls.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By vcosmi12 on 6/6/2019 at 5:58 PM.

In the many years I've purchased vehicles this was the BEST car buying experience I've ever had. Rob Alexander is a true professional. He listened to all my concerns and took his time and found the exact Escalade ESV that I was looking for. He was patient with me and thorough in every aspect of the transaction. I recommend Rob to anyone looking for a new Cadillac. Thank you Rob!!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent service always delivered

By TOMRTBUFFENBARGER on 6/5/2019 at 12:13 PM. Helped by Ken Snyder and Richard Guido.

I have been a customer since 2016 and own two GMC products purchased at Capitol Cadillac Buick GMC. I have experienced complete satisfaction with the entire sales and service team at this dealership. Friendly, fast and efficient action each and every visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent and satisfactory service.

By AMPRADA on 6/5/2019 at 12:33 AM.

From the service manager to the advisor who arranged my loaner, all we’re very helpful, professional and courteous. All work was done in a timely manner and all services were completed and explained.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent

By FRANCINE43 on 6/4/2019 at 11:51 PM.

Excellent service very clean and friendly staff. excellent location with great accessibility to other areas . great to have access to plenty of water on a hot day..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honesty

By jbone626 on 6/4/2019 at 10:26 PM. Helped by Baldwin.

The honest customer service is a strong service I seek and look for Thanks Capital Cadillac for your employees and tech who service my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rental/Car Purchase

By LOLAJOHNSON78 on 6/4/2019 at 10:05 PM. Helped by Bryan Holly, Rental Car manager, and Kress.

Car rental here was very stress free and customer friendly. Never worried about having a rental that was not of good quality. I was able to trade my cars and purchase a car that was w lol within my budget. Management was very caring even called a few days later to see how I was. Service like this very hard to find. I thank each and everyone that assisted me in such a smooth transition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I wasvery please with my sale man.

By carlarj@verizon.net on 6/4/2019 at 9:16 PM.

Robert Alexander & Barry Holliday has very good customer services and excellent personally, Robert found just the car I wanted and price. My girlfriend is thinking about get her one.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

recall

By TINA.HARRIS on 6/4/2019 at 3:45 PM.

The staff are very friendly and helpful. I was offered a shuttle back home, and that was very awesome. I love the waiting area, clean, coffee, comfortable seating.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Family vehicle purchase

By jramirez13 on 6/4/2019 at 2:17 AM.

Rob was great very patient and caring to our needs and kids needs. Will definitely work with him again in the future and look forward to it

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Car Buying Experience at Capitol Cadillac GMC

By MVaile on 5/23/2019 at 9:57 PM.

My car buying experience was excellent and both of these gentlemen were very professional and helpful to me. Mr. Robert Alexander and Mr Kevin Graham provided excellent customer focused service to me during my car buying journey. Thank you both for your assistance. Cordially, Monica Vaile

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jerry Hurwitz, True Professional

By Kyle on 5/20/2019 at 3:33 PM.

I have done business with Jerry Hurwitz for years and could not be happier with his customer service. He is always a pleasure to deal with and puts the customer first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My wonderful experience at Capital Cadillac

By Driving123 on 5/19/2019 at 2:43 PM.

In looking for an SUV, I knew I needed leg room, durability and a vehicle that was good on mileage. The Acadia came to mind. I met with Robert Alexander. His expertise on the Acadia was outstanding. He took the time to go over different pros and cons of what was a available in my price range. His patience allowed me to make an a decision I would not regret later. He made sure that all my questions were answered, he made sure the logistics we're set up properly with Acadia, where I need to go for service and was a top notch salesmen every step of the way. I want to thank my Alexander for making this a wonderful experience for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Jerry is the BEST!

By Frank on 5/17/2019 at 7:53 PM.

I have known Jerry Hurwitz for quite some time and keep going back to him because I know I can trust him to find what I am looking for. He delivers the vehicle I am interested in with terms that match what I want i.e. PRICE and LOAN terms that work for me. He knows this business and has much more experience than most auto salespeople and would never sell someone something that is not right for them. It is my pleasure to encourage people to call and meet with Jerry A very pleased customer! Frank Neubauer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GMC Jerry = Trust, Knowledge & Satisfaction

By John Anderson Jr. on 5/14/2019 at 12:05 AM.

Capital Cadillac Buick GMC is a wonder dealership that prides itself in delivering quality service and quality vehicles. Jerry will have you driving away feeling secure with your purchase. Jerry listens and combined with his many years of knowledge connects you with the right vehicle. Jerry is committed in giving a hassle-free buying experience which is prided in customer satisfaction. Thanks JERRY!!!

I would recommend this dealer.