Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.4  
Quality of Work
4.5  
Service
2.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service, worked with my budget

By CWiley on 1/19/2019 at 5:40 PM. Helped by Morris Smith.

Great service, worked with my budget and got me in and out as quickly as possible. Miguel is great salesman and prioritized my needs to get the deal done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Miguel was greaT

By Takima Sallaway on 1/16/2019 at 5:04 PM.

Miguel Ramos I would recommend him highly he got me my car in no time, no wait and so nice, treated me like family. Got me really good price and drove off the lot with the biggest smile I’ve ever had. Made me super confident. So to anybody looking for a vehicle with really low hopes GO TO MIGUEL HE IS AWESOME !!!!!! Best person in the building .

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Good job

By Dpatel45 on 1/16/2019 at 11:53 AM.

My husband and I had a bad experience at the dealership in Newnan Ga. But this dealership did exactly what they said they would do. And didn't waste my time trying to sell me what I didn't want. Got a better deal too. Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Such a great experience

By zluv on 1/15/2019 at 3:51 PM.

This was my first new car and I was slightly nervous about the whole process but Deniece Callaway and Alan Corbettmade me feel very comfortable and I feel like they really did help me get the right model car for me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fantastic

By TheCobraChicken on 1/11/2019 at 11:06 PM.

Friendly, little busy,great service, very professional. I walked into a clean friendly environment with my grandmother, she was treated with respect and cared for. I highly recommend

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Recent Rouge Sport lease

By Louis on 1/11/2019 at 6:06 PM.

Good selection and nice facility. Knowledge staff on product along with purchase of ions for budget. Service open on Sunday and long hrs for convenience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Deniece and Sales Manager CRicks!!!!!! AMAZING

By BryanS on 1/10/2019 at 6:54 PM. Helped by CRicks.

AMAZING is honestly how I describe this entire Dealership, so great that I truly felt at home and welcomed. Not only did I get a car but I got an Amazing car that Deniece picked Especially for me and I loved it instantly, I was amazed at how friendly each person were during my visit, even seeing that I was being helped the staff would still check in when they would pass by. My purchase was a blessing along with this being my best car shopping experience ever!! I’ve already referred a few people. Thanks for going Above and beyond Deniece at Nalley Nissan Atlanta

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

“Let’s do it!”

By Jbishopg on 1/7/2019 at 2:54 PM. Helped by Jeff- Finance Manager.

Devonta made me feel comfortable and at home when coming in to search and find a new car. His attentiveness & relatability made me realize how much money I would save by making this move. I appreciate the level of understanding and the oppurutunities made possible so that I could get this vehicle. I felt like they did everything that they could to get the best rate for the best vehicle for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better then others

By Nissan morano 2018 on 1/6/2019 at 2:12 PM.

Danny knows how to work out with his customers. It's better to see online and talk to them.you will see the difference than other.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Better than ‘As good as it gets’

By henderson_blake on 1/4/2019 at 4:12 AM. Helped by Love Love Love me some Jonni Hart! She is awesome and pleasant!.

I have driven by Nalley Nissan a dozen times in 2018 looking at their selection of full sized trucks. On 3 occasions, I stopped to walk their lot. If you are like me, a sense of dread comes over you when you see the sales team speed walking to be the first to get to you to start the annoying sales pitch. Ugh. Out of the 3 visits to Nalley Nissan, only once was I approached and it was to ask if he might help me with anything. I told him I was just looking and with that, he let me look and do my own thing. Oh and on the 3rd visit, I found The Truck; a nicely equipped 2018 Nissan Titan XD Pro Midnight Edition v8 turbo Diesel engine. Because the final price discussed was nearly $15,000 below MSRP and because Nalley gave me an extended warranty of which all service fees would be included in the price of the truck, how could I not drive off the lot in my Titan? Now that the negotiating and money talk is done and the truck sits all blacked out & shiney in my driveway, each of the Nalley team members involved in the sell has contacted me to ask how things are and to say thank you. That’s just a feel good experience. I recommend anyone shopping for an automobile to visit Nalley Nissan of Atlanta and get the same experience yourself.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nalley Nissan is Awesome!

By JM Pugh on 12/29/2018 at 11:45 PM. Helped by Tyler and Cleo.

From the minute we walked in Deniece Callaway was amazing to deal with. She showed me every option for the car I wanted. She worked with me for at least 4 hours to find just the right car. And when I did find what I wanted she made sure that the Manager Alan Corbett got involved to make the deal happen. Cleo Ricks was great with my financing options and I had the most wonderful guy Tyler help me understand exactly what my new 2019 Kicks SR can do!! Loved every minute of what was a stressful undertaking. They get my business from here on out and I will make sure to send people their way!! ????????

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
2   Quality of Work

WORST SERVICE EXPERIENCE!!!

By kayfair on 12/19/2018 at 11:54 PM. Helped by Don (service) Nick Dudley (manager).

My boyfriend and I dropped his car off this morning at 11am and was told the service would take 2.5hours and we would receive a call when the car is ready. 3 hours later we called Nissan to check on his car since we never received a ready for pick-up call and Don (who we dropped the car off with) said ‘oh your car got missed, I don’t know how that happened, do you want me to check on it’. Well yes, we do, we dropped it off to get it serviced. Now 5pm Don calls us saying the car is ready. It is now rush hour on 285 and what was supposed to be a 2.5hour service has now taken up 6 hours of our day. We arrived at Nissan at 6pm and of course Don isn’t there. We explained the situation to the new representative, he had us wait for 8 minutes as if they haven’t wasted so much of our time already and then he addressed us and said he couldn’t do anything. Of course, I asked for a manager so he called the manager Nick Dudley who was supposedly in a meeting and could only offer 10% off. I said no that would not do so then the representative called Don via phone and Don offered 15% off one of the services. The whole experience was a headache and inconvenient and the lack of remorse from Nissan for their mistake is enough to have us not return to this location. Does not even deserve the one star.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience!!

By K Howard on 12/16/2018 at 1:02 AM. Helped by Arnaldo Cepeda(mgr).

I purchased a car today from Nalley Nissan Atlanta, my overall ratings are 5’s all across the board!! Friendly, attentive, cares about the customer and really listens to what you are interested in purchasing. I was so relaxed and confident they were really working on my behalf to give me what I wanted. Thank you so much for the excellent customer experience!! I have listed the names of the salesperson and manager I dealt with. (Deniece Callaway/Arnaldo Cepeda(mgr)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

“Beyond Excellent”

By Asklein on 12/13/2018 at 11:58 PM.

Great experience with our recent purchase. No pressure environment; was able to ask questions and felt like I was heard; lengthy test drive; and sales (Tyler) was very knowledgeable. Made a lifetime customer. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Helpful, Pleasant, Courteous

By Mz Led on 12/13/2018 at 7:04 PM. Helped by Maizah Young, R. Cepeda.

Due to the loss of my car I had been viewing and test driving many cars at many dealerships for approximately 2 weeks before I came to Nalley Nissan of Atlanta. I had narrowed my choice down to approximately 4 cars, 2 of which were the Nissan Rogue and the Nissan Murano. I had been to 2 other dealerships and felt that they were trying to manipulate me into purchasing items I was not interested in, especially the add ons. I happened to be in the area of Nalley Nissan of Atlanta and was on the verge of buying make and model from another dealership. They gave me a day to think about it. However, on the way home we saw the Nissan dealership and since the Murano was my first choice, we decided to go there and see what they had to offer. It turned out to be a very pleasant experience and they were willing to work with me in a courteous, professional and efficient manner. So, I was able to purchase the car of my choice in a most civilized fashion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great great great..

By Cpeacock on 12/12/2018 at 4:47 PM.

Great Service, they really work with you to get the car that not only fit my lifestyle but that was in my budget. I definitely recommend this dealership to everyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

the best

By cammy on 12/6/2018 at 3:07 PM.

when i went into the dealership they was very friendly. I told my salesman what i wanted and he made it happen. they all really worked with me and I appreciate that because I really needed a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By gdlockha on 11/12/2018 at 8:26 PM.

The dealer had the exact car I was looking for - the entire experience was very easy from beginning to end. Miguel was excellent in providing the information I needed to make the purchase.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

1st time NEW car owner

By agard1222 on 11/3/2018 at 7:35 PM. Helped by Cleo.

I recently purchased a car from Nalley Nissan. The car searching process was over a span of 3 days. My sales rep Deniece was very diligent and dedicated to making this process smooth. My downside was the time span of waiting for my financing process BUT Deniece made use of the time by having me finish other paperwork in the meantime, to be prepared for the next step. Once I got to the paperwork side, Cleo was very informative & he made sure to break things down that I didn’t understand. This was my first time buying a new car & I feel very happy with my purchase! The dealership did a courtesy window tint & Deniece continues to help me with questions about my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Awesome

By audric_darah on 11/1/2018 at 9:12 AM.

Denice Calllaway approached me in the lot as I was checking out that car I wanted and trying to make a decision, she helped me and guided me in choosing a car I like and also friendly to my credit status and would also help build it up. She gave her time and did beyond herself to ensure that I had a pleasant visit and purchase.

I would recommend this dealer.