Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.6  
Service
4  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!

By jcboys on 8/29/2019 at 11:48 AM. Helped by James and Laura.

What an incredible dealership experience. James and Laura went above and beyond and found me my perfect Jeep! I would definitely recommend anybody to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Finally, after 45 years, a FANTASTIC DEALERSHIP

By Chipe on 8/13/2019 at 12:58 AM. Helped by Jimmy "the Greek" Yilmaz, Al Curtis, Jim Satalino, Greg Lebeau.

I need to give a big shout out to a few of the employees at Capitol CDJR. First, to Jimmy "the Greek" Yilmaz for being a great and honest salesperson. Second to Al Curtis and Jim Satalino, the Sales Managers, for their help, patience and total honesty. Lastly, to Greg Lebeau, the "finance guru" who got me a much better deal than I ever imagined. For me, most visits to the car dealer are exercises in frustration, wasted time, broken promises, higher than usual interest rates, hard sell add ons like paint protection...yada, yada, yada. NONE OF THAT AT CAPITOL. These guys say what they mean and mean what they say. Every single thing they promised they delivered on, and the finance department over-performed for me. If you are in the market for a new or used car, I HIGHLY recommend Capitol.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By levi on 8/10/2019 at 2:00 AM. Helped by Nick, Jim, Greg.

Great dealership. Helpful salesmen. Good deal. Easy to deal with. Overall pleasant buying experience. Dealership went extra mile in locating the vehicle I was looking for. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!

By valegigi on 8/5/2019 at 4:23 PM. Helped by Vincent.

My car broke down unexpectedly, so I was not planning on buying a new car. I was very anxious that I couldn't not find a car so soon. I went to Capitol Chrysler, Vincent Burnop helped me into my new car! Vincent was very understanding of my situation. He showed me different vehicles and explained to me the features on all the vehicles. I had an amazing stress free experience! I strongly recommend Vincent at Capitol Chrysler!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service.

By Adejoseph on 7/31/2019 at 6:00 PM. Helped by Jimmy Yilmaz.

I was very apprehensive about purchasing a car. I have always bought used cars with 100,000+ miles on them. Being a single mom it has been a struggle to afford anything else. I’ve been working on my credit the last few years in hopes of eventually being able to get approved for a car loan, but unfortunately the car I purchased 6 months ago was on its way out. My score was no where near where I wanted it to be, but recommended by a friend I visit Capitol because at this point the worst they could say is no. I was contacted the same day I sent an inquiry and scheduled an appointment for the following Monday. I was greeted by Jimmy Yilmaz. He was nothing short of wonderful. He made me feel very comfortable explaining my options and reassuring me he could get me into something. We test drove a few vehicles and he talked the entire way explaining all the pros and cons about them all while entertaining my two children. I decided on a Jeep Compass with very low mileage that was the perfect size for my children and I. We filled out the paper work and this man made sure my children were fed paying out of his own pocket for snacks and even went as far as getting them lunch from next door. I was there for about 5 hours and for a 8 and 5 year old that could seem like a life time, but nobody in this establishment seemed bothered by them playing with the tv the 10 bathroom breaks running back and forth and I’m sure they filled an entire wastebasket with empty wrappers from the vending machine 😂😂. Finally I was told the good news I was approved for my car loan. The weight that I felt lifted was indescribable. The peace of mind I have now is better then I could of imagined. I now have a safe reliable car for my family at a price I could afford and all I had to do was take the chance. I will be recommending this dealership to anyone looking to buy a new car or upgrade.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By krzynowekd on 7/15/2019 at 7:32 PM. Helped by Nick Goodwin.

I bought a car from Nick Goodwin on Saturday and I have never had such an amazing experience with a dealership! The entire staff made us feel like we were family! Nick was never pushy and he is so easy to work with. I highly recommend Capitol and will definitely do future business with them! Amazing customer service and I am super impressed with the overall experience of buying a new car thanks to Nick.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

My Experience

By Bryan on 7/12/2019 at 12:19 PM. Helped by Jimmy Yilmaz.

Bought my truck from this dealership. Purchasing was typical from a dealer. 2 weeks after i purchased my truck, the cluster lens cracked from the heat. It was an obvious defect in material, brought it back to dealer and they told me its not safety where not fixing it. Sales even tried to blame me for the crack. Horrible customer service. All there interested in is your money. Anything goes wrong with your vehicle they will not stand behind there product or there customers. This should have been covered with no hassle or issue. I even told them i would pay for the part if they covered the labor to have it installed, flat out refused. So, I Talked to two other dealers about issue both dealerships asked me why where they not fixing it, since i had just purchased truck. I will Never recommend them or go back to purchase another vehicle. This is why I’m giving them a 1 star. Very disappointed with how they handle this issue.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car!

By PatriceRamm on 7/8/2019 at 12:52 PM. Helped by Jimmy Yilmaz, Also, Business Manager/Lease Originator (don;t have his card) - Outstanding..

We recently leased our new Jeep through Capital and could not have been more impressed - Did exactly what they said they would do and when they would do it. Great service on the part of all involved at Capital and especially the work done by Jimmy Yilmaz - Great customer relationship!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth experience-

By B.E.A. on 7/6/2019 at 4:26 PM. Helped by Jimmy & Greg.

Just purchased a used Jeep Grand Cherokee. Given a fair amount on trade, extended warranty and walked out of the dealership happy! Would do business with again.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Friendly Service

By TimS on 6/28/2019 at 10:24 AM. Helped by Mike Breen.

We bought a new Jeep from Capitol Garage Inc. The entire sales and finance team were friendly, knowledgeable and willing to fulfill any of our requests.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Outstanding service

By Bobdube1 on 6/25/2019 at 12:24 AM. Helped by Nick.

Bought a new Jeep. From sales to financing everyone was polite knowledgeable and very courteous. A pleasant shopping experience. Will be visiting them again for all my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

awesome experience

By Don c on 5/23/2019 at 4:39 PM. Helped by Nick Goodwin,Nathan,Greg.

My sales contact Nick Goodwin was incredible ! He displayed excellent knowledge of the vehicle I purchased , He even setup the Bluetooth for me ! Nathan and Greg were also top notch . I am very pleased with the whole car buying experience Sincerely Don Campbell

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer service

By Mark Dressler on 5/20/2019 at 8:50 PM. Helped by Jimmy Yilmaz, Greg J. Lebeau.

They took their time with me, explained all of my financing options and were very professional, friendly and helpful. They also did exactly what they promised.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and Helpful Service

By JeepGirl1993 on 5/14/2019 at 10:55 PM. Helped by Jimmy and Greg.

I was looking for my dream Jeep when I stumbled on the Capital. Originally they had a sale going on which caught my eye and they were incredibility fast to respond to my inquiry. Multiple employees at the Capital talked to me in regards to what I was looking for. It was great, it made me feel important. I made an appointment that day to go down and look at what their lot had to offer me. Within minutes of being greeted they had shown me my Jeep. Without even known every detail of what I wanted yet they found me my dream Jeep. I can not thank them enough! I took it for a test drive, and within a few hours I was driving it off the lot! Thank you Capital and Jimmy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Car Buying Experience!

By Happy Customer on 4/30/2019 at 7:06 PM. Helped by Nick Goodwin, Greg Lebeau.

Nick was extremely patient with me and helped me pick out my first car! Greg thorougly explained all my financing options. Great staff and great first experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional Dealers

By Mokky Mok on 4/17/2019 at 7:42 PM. Helped by Jimmy the Greek, Nathan G, and Greg L.

Before I even bought a jeep here I also checked the reviews. Jimmy, Nate, and Greg all went above and beyond for my wife and I. They worked the numbers for us to meet our budget. As soon as we drove on the lot Jimmy was right there answering our questions. We highly recommend going to Capitol for any new or used vehicle you may need. You will be treated with the utmost respect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Matt Co on 4/15/2019 at 12:07 AM. Helped by Jimmy, Greg, and others.

Jimmy and the whole team at Capitol were great to deal with from start to finish. Patient, funny and reassuring, they worked with me through the entire process. They made sure I felt appreciated every step of the way.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Black 2015 Nissan Sentra SL Certified Pre-Owned

By AbbyOfori95 on 3/13/2019 at 9:04 PM. Helped by Jimmy Yilmaz, his boss and coworker who helped with paperwork.

I had exceptional service from beginning to the end of my sale. Jimmy is the best!! He went above and beyond to make sure i got the perfect fit of a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Iyiayali aleman on 3/9/2019 at 6:22 PM. Helped by Jimmy Yilmaz.

Jimmy the best Tnk appreciate it you and people hep me for finance my car Tnk guys and recomendy capitol garage people past for the dealer

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied customer

By Cherokee2019 on 3/6/2019 at 5:40 PM. Helped by Marc Andreuk.

Marc Andreuk was easy to work with. My experience choosing the jeep cherokee went smoothly. Everyone there was very friendly and helpful. Would recommend this dealership to my friends.

I would recommend this dealer.