Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
5  
Overall Experience
4.8  
Price
4.8  
Quality of Work
5  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

2.5  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Quality of Work

Typical men misleading women

By Jimbo on 8/5/2019 at 4:01 PM. Helped by Service manager.

My wife took our 2013 Sonata in for three or four recalls today. During her ordeal, the service manager comes out with two nasty air filters-engine and cabin-and ask if she would like to replace them, and that she would get better gas mileage. I was in the auto/truck repair business for 45 yrs, so she calls me. I tell her to take a pass on the new filters, as I had checked/replaced before, and regularly do so. So, after she tells the guy that I take care of that type of thing, he makes a face, and tossed the ones he showed her in a corner/box somewhere. She calls. I say make them put the filters back in the car. After she asked them to do that, she said they looked kinda startled. Our filters were never removed/looked at. Imagine that. We won’t go back. Good cars. No sense in anything like this. Car came from there, but bought in Abilene. I went to San Angelo looking for this car when we wanted to buy. They claimed to not have it. So, went to Abilene, and the dealer said he could get one like we wanted at San Angelo. Go figure. Won’t go back.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience

By Jaira97 on 4/11/2019 at 1:37 PM. Helped by Dean Baer.

Bought a new car from them this past weekend, it was a great experience. Dean Baer and the rest of the team really did their best to get me a good deal, and I love my new Santa Fe!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car, awesome experience!

By Charlsi R on 6/3/2018 at 8:51 PM. Helped by Joe Yanez.

I just bought a new Hyundai Elantra, and this was my first time purchasing a car on my own. I was intimidated by the process at first, but as soon as I arrived at the dealership, I felt at ease. Joe Yanez, my salesman, was so helpful and made the car buying process quick and easy! Everyone at the dealership was very friendly and made the experience an awesome one. I highly recommend going to Car Town Hyundai if you are in the market for a new vehicle. Talk to Andrew or Joe, they are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Accommodating and fast

By Donedeal on 5/20/2018 at 5:24 PM. Helped by Thor, Andrew.

Excellent experience with Thor. I compared the features I wanted in a new vehicle with other dealers, and was able to secure my vehicle features and price quickly. Financial aspects were equally efficient and straightforward.with Andrew. The dealership has my recommendation!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service.

By Bj on 4/28/2018 at 10:21 PM. Helped by Thor Quintanilla.

Would recommend CarTown in San Angelo. Having little problem with navigater setup but will call to get it done. Thor was very helpful in all the steps to purchase my new car and I am so proud of it. Payments a little larger than needed but got a beautiful car.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Satisfied enough

By marywilliamson449 on 12/24/2017 at 5:24 PM. Helped by Sorry forgot their names..

I wanted something with less road noise than my 2016 Elektra. Wanted lower interest rate and lower payments. Interest rate was cut in half, but payments increased by $90.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Santa Fe

By seperry96 on 12/24/2017 at 5:20 PM. Helped by Thor.

Good service. Tended to all our needs. Specially found the exact car we were wanting. Great family car. Would recommend to anyone looking for a new vehicle

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome service!

By dianadawn3 on 12/23/2017 at 5:28 PM. Helped by Jon Kibler and Sergio C.

This place was awesome and my wife and myself pick the perfect car. My wife was very pleased with our purchase and will buy from them again. Jon and Sergio are great salesmen.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

NA

By jgieselman2003 on 12/9/2017 at 5:24 PM. Helped by Thor.

Met expectations survey too long. Had I known how timing the survey was I would have skipped it. 25 word minimum is a little pushy. I think I met the minimum wordage.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By drdollaz325 on 12/7/2017 at 5:25 PM. Helped by Sergio Cardenas.

Had an awesome and easy experience! I will definitely be back to purchase another vehicle in the future! The transaction was simple and fast and i got just what i needed! Thank you car town!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman, Sergio Cardenas

By muzquiz.75.rpn on 11/30/2017 at 5:38 PM. Helped by Sergio Cardenas.

Sergio Gave A Great Customer Service Experience He Was Very Professional, Friendly And Very Helpful with All the Awesome Features of the Vehicle. It Was Nice To Have Someone Go Over and Beyond to Explain Over All the Great Qualities & Detail of the Vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By ermapincince on 11/28/2017 at 5:31 PM. Helped by Jonathan and Sergio Cardenas.

Everyone at dealership was friendly and patient. We didn't feel overwhelmed regarding information shared by employees. It's our second car we buy at Hyundai in San Angelo.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Experience

By mariodavidcadena on 11/28/2017 at 5:29 PM. Helped by Thor.

I walked up with my father and then suddenly we were greeted immediately. It was great, we were showed some used and new cars. Informed by Thor that it would be better to go with a new car overall. It was just great, he was very knowledgeable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The people at your dealership

By robinkimble74 on 11/23/2017 at 5:21 PM. Helped by Johnathan and Thor / Johnathan became our 'go to' out of his persistence and professionalism towards my wife and I!.

My family is pleased with your product and felt welcomed by your vehicle representatives. We did not know your product by experience but, we had a list of vehicle safety requirements to be met. Your representatives made use of those dealership personnel needed to answer our questions and concerns. We were sold on your delivering those features by folks who did not take our criticism personal even though we were so demanding and difficult. We were not nice, but they were. Thank them all for us!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By sbates94 on 11/23/2017 at 5:19 PM. Helped by Thor.

Best dealership in town! This is my 3rd purchase and will continue to do business here as long as I live in the area. Keep up the great work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By g091978 on 11/23/2017 at 5:19 PM. Helped by Sergio Cardenas.

Excellent Customer service hands down easiest car buying experience ever. Friendly, caring and focused. Sergio goes above and beyond to do what it takes to give the customer 125% satisfaction.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By falconchris24 on 11/10/2017 at 5:38 PM. Helped by jonathan in finance..

From start to finish the sales team was great. Friendly, courteous and professional. I would certainly recommend this dealership to my friends and family. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jones

By montezfamily88 on 10/28/2017 at 4:24 PM. Helped by Thor Quintanilla.

Thank you Mr. Quintanilla for all your help with our 2017 Hyundai Elantra GT. And for taking the time to explain all details we had. I will certainly recommend you to my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By georgia.durbin13 on 10/11/2017 at 4:16 PM. Helped by Sergio Cardenas.

First time ever buying on my own and I was afraid it was going to be a nerve racking experience. Definitely not that way at all! Sergio listened to what I needed and did his best on meeting my budget. Thank you for turning what I thought would be a stressful experience to one of the most exciting ones of this year!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT

By mellie4real on 10/7/2017 at 4:31 PM. Helped by Charles Baker.

I could not have asked for a better experience. The staff went above and beyond to help me. I have told everyone about Car Town Hyundai.

I would recommend this dealer.