Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Their word means nothing

By Madmama on 12/28/2018 at 2:12 AM. Helped by Do not know name.

We called about a particular car and were given an appointment to come and see it. We left immediately and drove 45 minutes (40 miles) to get there. We were told the car would be driven to the front and waiting for us. When we got there, the car was at the front as promised. We went in and said we were the ones who called to look at that car. The guy said, "There's another couple looking at it now." I said, "We were asked to make an appointment and told that it would be at the front for us. We drove 45 minutes to get here!" He said, "Well, that happens sometimes when people walk in after you call." Really? Then what is an appointment?? I asked him to call me and let me know after they decided. We left and got coffee, drove through other lots and waited. He never called. I finally called back and was told that it sold. VERY poor way of doing business. I wouldn't have a car from this place if they gave it to me. I don't do business with people who do not honor their word and treat customers this way. No respect for us nor for our time. Never again.

I would not recommend this dealer.