Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this dealership

By KMack on 5/21/2018 at 2:36 PM. Helped by Josiah Hall, Donny ("The boss"), Steve Martel.

I purchased a new Mazda from CardinaleWay one year ago. It was my dream car, they gave me everything I wanted and more, got me a great deal with financing, and I've recommended the dealer ever since! I worked with Steve and Donny. I've since recommended the dealership to many friends and family. When I took the car in for it's first service appointment, the guys I dealt with remembered me by name and were super friendly. A year later I've got troubles with my left knee, making it INCREDIBLY difficult for me to drive my dream car, a stick shift. So I went in over the weekend to see what options I might have to trade out of it, even though I hated to let that car go, and once again, Donny hooked me up! Josiah was a great help as well, I feel bad for keeping him so late on a Saturday night to deliver my new car, but since I had so many other places I needed to be during the day, including my son's prom pictures, they were incredibly understanding as well as accommodating. And when I went to sign my paperwork, there was Steve, my salesman from last year, now doing my financing. And he remembered me, too! This is a GREAT dealership, everyone is amazing, and they make you feel right at home. I have always hated the car buying process, but these guys have made it a walk in the park!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By dohollo on 5/21/2018 at 6:29 AM. Helped by Manager Dustin and Scott in Finance were also great.

I had an extremely hard time getting a nice car for a good price. My experience when I went into cardinaleway completely changed my attitude. Great customer service and great people. I would recommend to all of my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used Car Purchase

By Sooooperd on 5/19/2018 at 4:12 PM. Helped by Donny the GM.

Great Dealership, Great People!!! Darlene and Rodney worked a great deal on a 2015 BMW! Addressed all of my needs and wants with a crazy price!!! Thank you!!! Work with them and they will do what you need. They truly just want to make sure you end up with a car and deal that works. Mark in Finance also quick and easy to work with. Donny the GM quickly addressed all of my concerns and let me test drive the car for a couple days. No upsells! Awesome people!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing experience!!

By AA-Ron on 5/18/2018 at 12:25 AM.

Darlene, and Ma Ma are amazing!! They made my experience and car buying easy and got it done. I will do my business with them for now on!! Also it’s a Christian dealership!! Ma Ma is such a joy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got me exactly what I wanted

By Ekela2004 on 5/15/2018 at 11:50 PM. Helped by Dustin Thoele.

The guys I worked with were very helpful! They got me the deal I wanted and I got the car I wanted!! I am very excited

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

103,000 mile service

By mazdaloco on 5/15/2018 at 8:37 PM.

Great service again at Cardinale Way Mazda for my wife's Mazda 2012. Nick and the team, as usual, made magic to get me out of there in no time and performed a great and "only needed" kind of service.. Thank you Nick and thank you Cardinale Way Mazda!! Miguel Alonso

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st time buyer, great experience!

By Aiochoa on 5/8/2018 at 11:57 PM.

Rodney really listened and was very helpful throughout my whole car buying experience. He helped us find the car that was best suited for my needs. He took us on a good test run of the car and I am delighted with my purchase! I definitely recommend talking to Rodney, especially if this is your first time buying a car. We left the lot with smiles on our faces. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun experience and a great deal!

By Erin on 5/12/2018 at 9:41 PM.

I had a positive experience with Jordan and his Manager Chris. They were easy to talk to, fun, flexible and honest. I felt respected and had fun throughout the process! Love my new car, it gives me more than I thought I could afford!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A family feeling. Genuine people.

By Helen if Troy on 5/12/2018 at 3:33 AM. Helped by Irvin.

A great approach dealing with people. I looked at many cars, but this company stood out. Arrived in phoenix, drove straight to dealership. Was met at the door and 10 mins kater my beautiful little patriot was ready for inspection. 2 hours later i arrived at home with my gem. Every person i net was professional kind happy. Pkace buzzing with business. A beautiful atmosphere. Very helpful every person i met. I would 100% do business there again. Corrie a fellow Canuck.. youre awesome. Dont think twice. Call them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Djbrown on 5/9/2018 at 8:31 PM. Helped by Dustin.

I’ve bought 4 vehicles now from this dealership and this was by far he beat experience I’ve ever had. Darlene Ledbetter was amazon. She cared. Wasn’t pushy. Dustin who did all the negotiating helped my husband and I get the deal we were hoping for and then some! Thank you both so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car!

By Loretta on 5/8/2018 at 10:41 PM.

Corrie Wright assisted me by completing an application online and the process in person wasn't all day. My husband saw the vehicle online (Dodge Avenger) and that's what we went with. Corrie was very helpful and Ervin Williams in Finance too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience

By sarahjean19 on 4/28/2018 at 1:27 AM. Helped by Donny (manager).

Bought a CX9 Grand Touring and saw it online first. Came and pointed it out to the salesman Austin and he was very positive with a lot of energy. Car had everything we wanted and we got a great price below sticker. Haggled a bit on the trade-in but agreed in the end and would definitely come back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car of my dreams!

By Atomic orange corvette on 4/27/2018 at 5:12 PM.

I thought I was in the market for a used camaro and Cardinale Way Mazda in Mesa had one advertised for a good price. I was contacted by Corrie Wright after my internet inquiry and I'm so glad I had the opportunity to work with her on a deal I never would have imagined. After meeting Corrie and checking out the camaro, I realized that car would not be suitable for my needs, but, sitting right next to it was a just traded corvette that caught my full attention. Thank you Corrie for making my youthful dream car an old guy reality! I couldn't be happier with the deal, the salesperson and the car. I just wished I lived closer to Cardianle Way Mazda so I could have all my service work for my two Mazdas done there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Doesnt get any better....or easier!

By Chefbw88 on 4/25/2018 at 6:10 PM. Helped by Mark Eaton.

You get one shot at a first impression. From the minute that Jason greeted us on the lot, it was an amazing experience. He was informed, friendly, likable and not at all aggressive or pushy. He was efficient and actually listened to what we wanted and worked hard to get us very close to the deal we were looking for. He worked with his manager and got us through finance lickety-split. Mark in Finance was also a great guy and a pleasure to work with. He was engaged with us while working on paperwork and made us feel as though we were all that mattered. He escorted us back to Jason who had everything ready for us. By the time we were leaving, my fiancé was ready to buy a car too! For the first time, I understand how loyalty is developed for a salesman and dealership. We will definitely be using Jason again and because of him we will recommend Jason & CardinaleWay to anyone and everyone. Thanks Jason, We appreciate everything that you did to get us into that beautiful F-150.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By sjchoat on 4/24/2018 at 3:51 AM. Helped by Mark.

Jake in the Sales Department was extremely friendly and helpful. He is very down to earth and went above and beyond to help us purchase our vehicle. We highly recommend him! We will definitely be back to purchase another vehicle from him in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Experience!

By LiveHappy on 4/24/2018 at 1:10 AM. Helped by Donny & Steve.

Cardinale Way Mazda is a great place to buy a car! Everyone at the dealership was super friendly and personable. Corrie Wright was very professional and very knowledgeable when she showed my husband the new Mazda 3 that we were looking to buy. Her manager CJ and the General Manager Donny stopped by to check on us while we waited to sign papers and they were incredibly kind and friendly. I highly recommend this dealership if you are looking for a great car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"BEST CAR BUYING EXPERIENCE I HAVE EVERY HAD!"

By John Shutt on 4/22/2018 at 6:23 AM. Helped by Chris Mankin, Mark Eaton.

Calm, Cool, and Laid Back! First I have to say if you haven't looked at a Mazda lately you should. They have a lot of safety and tech for the price and think most of there models look amazing. I was looking for a new vehicle and shopping customer service as well as price. I was honest with them and they were very transparent with me. I visited eight different dealerships and contacted over a dozen total. Out of those only 3 of the dealerships gave me the pricing in writing. CardinaleWay was one of them. Jake contacted me though email and never presented himself as a know it all or pushy in any way. He kept in contact with me on a daily bases trying to work the numbers and the dealing with my hundreds of questions. He asked to me visit his dealership to meet him as well as his sales manager Chris. Chris was great, he was friendly and listened to my needs. They gave me some numbers and even printed them up. Of course they wanted me to buy the car that day, but neither of them were pushy and they actually let me leave with pricing in hand. I just needed some time to think like most people do. I decided that night that I would return the next day and try to purchase a vehicle. The next day Jake picked me up from another dealership that I was returning a defective car, and drove me to the dealership. We agreed on a price and proceeded to close the deal. Mark, the finance manager, was amazing. During the process I told him I wanted to buy an option from him. To my surprise he told me I didn't need it based on my deal. WOW! Money saved because of an honest employee. Jake was defiantly the foundation for my purchase. His laid back, easy going, outstanding, friendly customer service approach is what got me in the door and out with a new car that I'm actually happy to look at and excited to drive. Many thanks to the entire team!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Changed my mind

By Miatafan on 4/21/2018 at 10:09 PM.

The last time we purchased a car, we were taken for a 3 hour long ride of misery, broken promises, and surprise charges adding up to almost $5000 on top of the initial price.. I felt used and dirty, I hated car shopping after that experience. However, Darlene and Ervin completely changed my mind. They were knowledgeable, polite, and more interested in making us happy than in making a sale. I left with a smile on my face and a renewed appreciation for customer service done right and of course a new car! If you are hunting for a Mazda and good people, go to Cardinale Way and find Darlene.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A Great Mazda Dealership with Stellar Staff

By Cmatter1 on 4/21/2018 at 4:10 AM.

This is my second Mazda purchased from CardinaleWay Mazda in Mesa. I came back to them because they made the first car buying experience the most easiest and stress free one for me. I appreciate the reputation of the Mazda and it lives up to it's name; its a great automobile and we now have 2...a Mazda 3 and a CX-9.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience!!

By ADeines on 4/21/2018 at 1:25 AM.

This dealership was top notch! Corrie went above and beyond to make my experience a happy one. I originally called Corrie after having a less favorable experience at CardinaleWay Mazda in Peoria. I explained my concerns and frustrations and she was able to ease my mind and provide the experience I was looking for. She was sincere, kind and not pushy what-so-ever. Although the drive is an hour from my house, I knew I would ultimately be happy working with her directly. After I decided on the CX5 Touring, the process was absolutely painless; so quick and professional. She really took the time to explain all of the amazing features of the vehicle and even personally took the time to clean it to her high expectations (which I was grateful for). I felt like family by the end of the whole process! I would recommend CardinaleWay Mazda Mesa (Corrie in particular) to anyone who is looking for a new or used vehicle. They truly exceeded my expectations!

I would recommend this dealer.