Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.8  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience from everyone involved

By TDziob on 6/27/2019 at 7:24 PM. Helped by Tyrone Bester.

I highly recommend this dealership. Tyrone was an incredibly helpful and professional sales person, and the finance manager wrapped up the transaction very nicely. I was very surprised as to how nice the Mazda was too. Out of the handful of cars I’ve bought, this was the only one that was fully cleaned and waxed on delivery. Do yourself a favor and give them a chance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car shopping experience ever!

By pkenl5 on 5/26/2019 at 2:15 AM. Helped by Robert Robles, Danny, Imran Khan.

I highly recommend CardinaleWay Mazda. I did a lot of research before going in so knew what I wanted. They listened to me and didn’t push me in a different direction. When it came to financing, I was treated with respect. I was very impressed with my overall treatment and very happy my car buying experience there. Check them out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service. They really care.

By Dandy on 5/12/2019 at 12:26 AM. Helped by Patricia and Tyrone.

Patricia and Tyrone really treated us well. This is a very nice dealership. Mazda is one of the best kept secrets in the industry. Purchased a beautiful bright red CX-9 Grand Touring, and we really love. The car was perfect when delivered.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Long time customer, just got 3rd Mazda here

By Scotty2112 on 4/22/2019 at 11:16 PM. Helped by Patricia Riegler.

Just got my third Mazda at Cardinale Way Mazda in Peoria AZ. I never felt pressured, we spent the time on the cars and features to make sure I got the model and trim level that was right for me. They actually brought out 3 cars of the same model with the three slightly different trim levels so I could compare them side by side. Here is the best part, when I met with 'finance, which is normally dreaded because it is here that you get hit with the add ons and maintenance plans - yes these were explained but no hard sell just explanation. Very smooth, Patricia Riegler was a great sales representative too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place To Buy A Car

By D Wang on 2/23/2019 at 5:35 PM. Helped by General Manager John Egizio and Internet Sales Director Paul Ramos.

The new car buying experience is usually about as much fun as a trip to the dentist for a root canal - something you gotta do but you know is going to be distasteful. Yesterday I got an unexpected surprise - doing business with CardinaleWay Mazda in Peoria was actually a great experience. I've bought something like 14 new cars over the years and my encounter with CardinaleWay Mazda, from beginning to end, was about the best I've ever experienced. General Manager John Egizio and Internet Sales Director Paul Ramos went out of their way to be helpful. I got great service and a price that would be tough to beat (I'd done a fair amount of research before visiting CardinaleWay Mazda). Bottom-line: if you want to avoid the usual dealer game-playing, high pressure salesmen, bait-and-switch, etc, start and end your search with John and Paul at CardinaleWay Mazda. I'd buy from them again in a heartbeat!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy trade and purchase.

By Kari on 1/18/2019 at 7:49 PM. Helped by John Goody and Imran Khan.

This purchase went a lot smoother than my prior experience at this dealer. Nice improvements. Pleasant sales and finance personel Service has always been excellent as well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

All around AMAZING!!!

By Quels90 on 12/27/2018 at 10:25 PM. Helped by Jay Jackson.

I went into CardinaleWay looking for a specific car. I made a appointment with Jay Jackson and he was nothing less then amazing, also knew what he was talking about, and so personable at times i forgot i was car shopping which we all know at times can he a headache. The car that i went into look at was already sitting out infront of the dealership. When i pulled up i had a huge smile seeing the car i have been wanting and left with a even bigger smile. If you want to feel at home, never pressured, and have a salesman who is sooo personable go see Jay Jackson you won’t regret it at all!! Thanks sooo much i will definitely be returning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AMAZING EXPERIENCE

By Dianneruiz44 on 11/18/2018 at 7:57 PM. Helped by Lynn, Jeff, imrhan.

I am a returning customer here and our 2nd time was BETTER than the 1st! Lynn our salesman was nothing short of EXCEPTIONAL! No pressure and nothing but amazing service and a smoking deal! It was my son’s first time financing a car and he left there incredibly happy! Jeff worked his magic with the financing and numbers and to top it all off Imrhan in financing was so kind and knowledgeable to finish this deal! They all stayed until almost 10:00 pm and didn’t mind whatsoever! The quality of Mazda vehicles is bar none and to have a dealership make this all happen was a true dream! I’m hoping that if you’re reading this to try to discern whether you want to go there and work with them on the purchase of a vehicle for you I urge you to go and see Lynn he is a one of a kind salesperson! Thank you so much Cardinale Way Mazda! We love you??

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Cars for the $$

By afpaz11 on 10/20/2018 at 2:01 PM. Helped by Trrone and Corey.

We were looking at SUV's and stopped at Cardinal, The CX5 standard options were so much more than any other dealer. And the no pressure sales pitch at this dealer was my best experience ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Best new car lease.

By shano99 on 10/3/2018 at 8:13 AM. Helped by Tyrone Bester.

Having Tyrone Bester get me a new car lease was so quick and such a pleasure that I wish we needed a second car. I got a great price with nothing to haggle about.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Battery replaced

By buick owner on 9/1/2018 at 9:53 PM. Helped by Zenus Pridgen.

Dropped off my wife's 2017 CX-5 with what I thought to be a battery problem. Zenus tested the questionable battery and replaced it within one hour -- including a car wash. His quick service helps my sense of reliability in Mazda products. Thanks Zenus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Receptive and understanding sales team

By Mazda3forMe on 8/14/2018 at 9:55 PM. Helped by Jeremy B..

Jeremy was a pleasure to work with. He stayed in communication over several months, providing updates and offering suggestions to meet my needs. He made our experience as pleasant as possible, and went above and beyond to find the right car for our situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Peasy Lemon Squeezy!

By jvsurveyor on 7/31/2018 at 8:00 PM. Helped by Tyrone Bester.

Tyrone Bester was the "BEST-er" salesman. He made this transaction very simple. We got the car we wanted for the price we wanted. No games here! Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mazda CX-5 grand touring

By Jaguar on 7/4/2018 at 12:33 AM. Helped by Tyrone Bester.

After having a bad experience with a Ford dealership this was beyond superb. Tyrone Bester salesman, was extremely helpful doing his best to satisfy our needs. I told him what I wanted in a car and he achieved all expectations. I’ve always wanted a Mazda and finally made the step. Everyone at the dealership was congenial and provided me with my needs in a car. Thank you

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

A Flop

By KrystleBooth on 5/6/2018 at 8:54 PM. Helped by Aaron Weiss.

Worked with a salesman (Aaron Weiss) for about 3 months on a purchase of a new 2018 cx9. We were in a situation with our current vehicle and the manufacturer (waiting on approval for a buyback). We kept the salesman informed during the whole process and he seemed like he was genuinely concerned about our issues with the current vehicle and he wanted to help us get into the new vehicle. Everything seemed great and the plan was that once we heard back that we got the approval for the buyback we would go in and purchase the cx9 that has been on their lot since January. The time came where we got the approval and as educated vehicle purchasers, we started getting quotes around the valley on a 2018 cx9... there was one dealership, NOT CardinaleWay who was significantly lower in price. Aaron said we could bring that quote in and he would see what he could do. We agreed to this. On the day we told him we were going to buy the car he said it was gone and he would have to try and find another one from another dealership and that it was sold that morning. We informed him that we were coming days in advance! I guess the other dealership that had the lower price got that vehicle from them and told us that CardinaleWay just gave it to them with no questions asked and never once told them that they couldn't have it because they have a customer wanting to purchase it today. So, since Aaron could care less if he sold a vehicle to us, we went to the other dealership and purchased from them. Aaron proves that they are just that... Salesmen. They don't care about you after the fact.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best new car buying experience

By Chris B on 3/11/2018 at 7:18 PM. Helped by Lauren Schnebly.

We were interested in buying a new Mazda CX-5 to replace an old minivan. The Sales Consultant we dealt with, Lauren Schnebly, was outstanding. The entire dealership has a professional, no hard sales pressure, feel to it. We love the car and the experience we had at this dealership.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

CW took care of the issue

By Randy C on 3/8/2018 at 4:26 PM. Helped by Mark Metzar and Paul.

Read the whole review for proper context. We called ahead on an advertised vehicle on the internet and were told it was still there and we could come look at it (this was 5 PM on a Sunday). We showed up and the vehicle was waiting for us. Nice looking rig, but when I opened the drivers door, it was broke. I tried to negotiate them to fix the door and make the deal at the price shown on the internet, but to no avail. I even asked why a car with a broken door was on their lot, still no deal. I was very mad that we had driven 1 hr. each way to see a vehicle with a door not working after spending all day looking for vehicles, to say the least! HOWEVER, I got a call on Monday afternoon from the Sales manager asking if they fixed the door and kept the price the same, could they earn my business. I said "yes, of course....why didn't they take my offer last night?". I was informed that the "right" person was not there on Sunday night to make that kind of decision. They stepped up and made the deal, fixed the car door perfectly and actually brought the paperwork to sign to our work and then delivered the car across the Valley to our home when the door was fixed! Overall, Cardinale Way Peoria took care of what they needed to and delivered on good customer service, even with the hick up on Sunday. They would have gotten 5 stars from me without that. I would definitely use them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful, Welcoming, Friendly Dealership

By 3rdcaroftheday on 2/18/2018 at 9:46 PM. Helped by Dee Straker.

Dee was great to work with! He is friendly and knowledgeable. Excellent experience with the sales and finance team and overall very happy with the purchasing process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a great experience at Cardinale Mazda.

By Darling77 on 2/17/2018 at 5:14 PM. Helped by Dee Straker.

Dee Straker, was a very professional agent who guided us and helped us with the purchase of our new car. Everyone who was at the office greeted us and asked us if we needed any kind of help. Our experience was great and would recommend it to family and friends. Thank you Dee Straker and Cardinale Mazda... Zoom zoom

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My new Cx-5

By Hairbychris10 on 2/13/2018 at 12:32 AM. Helped by Robert Robles.

It was my first time ever buying from Cardinale Way Mazda but Inreferred there by my good friend . I worked with Robert Robles and he immediately made me feel at ease. He made the whole buying experience a lot of fun. Even my Mom was impressed by him and the rest of the staff. I will definitely only buy from Cardinale Way Mazda.

I would recommend this dealer.