Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New vehicle review

By TMG920 on 1/17/2019 at 11:04 AM.

Nick Grieme was a great salesman. W He explained everything in the vehicle and gave us time to think and ask questions. He was thorough, not pushy and very easy to talk to. We highly recommend Nick as a salesman to anyone interested in purchasing a vehicle from Carl Black GMC.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yukon purchase

By MARIBREYEL on 1/15/2019 at 7:24 PM. Helped by Alex Hicks.

We were very happy with our experience. The sales staff was courteous and went above and beyond to help us with our purchase. Alex and Jon were very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great family owned business employing HONEST sales people

By ed283 on 1/15/2019 at 5:30 PM.

A good buying experience with knowledgeable and honest sales people. Doug Barlow made the negotiation and overall buying transaction a pleasure to do business with. Joe in Finance made the final process almost painless, considering the amount of paperwork! I would recommend the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great day!

By ZBBBUSH on 1/12/2019 at 4:11 AM.

Went in and it didn't take long at all. We talked, made the deal and left. These guys are good, I'll be back next year to purchase for our daughter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By JUSTMEWMD on 1/11/2019 at 8:53 PM.

Everyone was so helpful and friendly! Kollin was very knowledgable about the vehicle. Matt made sure that we were happy with the deal and Eric made financing a breeze.I would recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience

By NODROGTNERT on 1/4/2019 at 12:03 AM.

It was a very enjoyable experience, people were very helpful and fun to deal with. I would very much recommend this dealership to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great. Knowledgeable about the vehicle. Efficient process.

By Doug O’Bryan on 1/3/2019 at 2:27 PM.

The sales team did a nice job selling us the Yukon xl. We already had a good idea of what we were looking for but they helped us understand all the features, etc. negotiation was fair and we arrived at a price I was comfortable with... The finance specialist was strong. He clearly answered my questions and ran a very efficient process to close the deal and get us out the door.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our need for a new car was met with excellence

By JWAGNER8 on 1/2/2019 at 2:44 PM.

We had an excellent sales experience at Carl Black Buick. I highly recommend this dealership. Nick helped us find the perfect car for our family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Johnb on 12/27/2018 at 7:44 PM. Helped by Doug Fincher, Bill Dreaper.

Doug Fincher and Bill Dreaper are the best. I have bought no less than 6 or 7 vehicles from them and I actually bought a Dodge 3500 about a month ago and just traded it for my Denali 3500 because of the truck and exceptional customer service I have received.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Attentive

By BillB on 12/14/2018 at 10:29 PM.

Nick Grieme was top notch. Very attentive and responsive. Would highly recommend Nick to others; dealership service is top rate as well. Good group of professionals.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Yukon XL SLT and Carl Black Roswell

By dealerrate on 12/8/2018 at 11:58 PM.

Excellent customer service, fair pricing, and a willingness to work a good deal. I’m pleased with dealership, sales consultant, and happy with my new vehicle. Excellent experience overall.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Painless

By Kirkmcc on 12/7/2018 at 2:28 AM.

I knew the truck I wanted. They had it, at the right price. I stopped in to xx it out. 3 hours later I was in my new truck. Very professional. I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By benglish1985@gmail.com on 12/6/2018 at 8:08 PM.

From start to finish the entire experienc was outstanding. The way that Matt McGee went above and beyond to make sure that I was taken care of. A+ for the entire team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible buying experience

By BTE1313 on 12/4/2018 at 12:31 AM.

I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn’t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great job

By Fazz on 12/3/2018 at 11:30 PM.

They made it easy. They were great. Very friendly I would recommend them to friends and family. Nice dealership. It looked like it would be fun to work there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Absolutely the best ! Wouldn’t look anywhere else !!!

By NONE3 on 11/30/2018 at 6:37 PM.

Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Service

By Sanders17 on 11/30/2018 at 3:40 AM.

After researching cars online and visiting multiple dealerships, my husband and I wanted to make sure we did our due diligence before purchasing a new vehicle for our growing family. I decided to visit Carl Black Roswell with my 4-year-old and infant, specifically to look at a Yukon. I described what I was looking for and Nick brought a car to the front of the dealership within minutes. He made it easy for me to check out the car, ask questions and demonstrate features on the vehicle, all while entertaining my boys and making us all feel comfortable (and without pressure). The dealership even had a bouncy house and popcorn available which made them excited to stay. We decided to test drive the vehicle that evening and came back to buy it the following day as the Yukon had what we were looking for and Nick was very helpful throughout the whole process. We would highly recommend Carl Black Roswell for a family-friendly, pressure-free car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience at Carl Black!

By CRYSTALJAMASON on 11/29/2018 at 6:28 PM.

I had a great experience with Kollin at Carl Black when I was ready to get into a new car! He was very patient and listened to what I wanted and matched me with a great vehicle! The whole crew at Carl Black was very welcoming and supportive! I would def buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Denaliguy on 11/29/2018 at 2:17 AM.

Great experience all the way around. These guys helped me get to the number I needed and was able to take home my new Denali that day. Rubens was very professional and great to work with. I’d recommend him to anyone wanting a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very blessed

By SHALENA8573 on 11/29/2018 at 1:39 AM. Helped by Todd--GM.

Smiley, Doug and Joe (finance) made our experience a great one. We received a really great deal on our vehicle and we are so happy with it!! We started out having a bad experience with Nick in sales but the rest of them turned it around and we appreciate all they did for us!

I would recommend this dealer.