Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.1  
Friendliness
4.3  
Overall Experience
4  
Price
4.3  
Quality of Work
4.3  
Service
3.3  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

Carl Black GMac of Kennesaw is TERRIBLE!!!

By Unsatisfied Customer on 11/11/2017 at 1:02 PM. Helped by Louis, Lewis... so called manager????.

BE WARNED!!! If you are planning on making a huge purchase like a new Truck, PLEASE, PLEASE, PLEASE... do yourself a favor and go elsewhere. The management at Carl Black GMC of Kennesaw Ga... Lewis in general (blonde headed manager) should be fired! This place has gone down hill fast and their customer service is the WORST!!! Just read REAL reviews like this one and make a SMART decision! I would rather drive a greater distance for great service vs terrible service from a local dealership. If I were Carl Black, I would remove my name from the building! I have been a loyal customer for 20+ years... NO MORE!!! Absolutely unacceptable and disappointing. Jeff E

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience

By pleasedchic on 6/29/2017 at 4:43 PM. Helped by Richard Priester.

My husband called and spoke with salesman Richard Priester about the color make and model of car I wanted and my husband advised him that my wife don't like to sit and wait all day for approvals & the same exact day he got back with my husband and had found the exact black Chevy Camaro I had dreamed of ......and told him to come in pick it up no trade in needed or down payment...in and out within an hour!!!! Go see Richard Priester TODAY!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very professional and down to earth

By Clanton on 6/27/2017 at 6:38 PM. Helped by Richard Priester.

Richard Priester was very professional about his job and by him being down to earth he made me feel like someone that I have been knowing for years which made my experience well worth the wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Delritak on 6/20/2017 at 8:19 PM. Helped by Richard Preister.

Please go out if you need a car I met Richard and he's amazing he had answers to all my questions and most of all I walked away satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By AngieG on 6/21/2017 at 1:04 AM. Helped by Richard Priester.

Excellent customer service, I had a great and fast experience from start to finish . I was so blessed to receive exactly what I wanted at a great price. Would definitely recommend you go see Richard Priester at Carl Black Chevrolet off Barrett Pkwy.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

My experience

By Ash on 6/20/2017 at 8:32 PM. Helped by Richard p.

My experience at carl black was amazing the ppl where friendly and great.The sales consultant that help me make a good decision was Richard p ,he was friendly not pushy and Very professional I would recommend this dealership to anyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Betty Wright on 6/18/2017 at 11:40 PM. Helped by Richard Priester.

I will never buy from any other dealership because I have never been treated so kind and considerate by any other company before and I have bought a new car before but Richard as the salesman and the financial department and service department were all so awesome. I am recommending all of my friends and family. You have three of my family right this moment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Genuine

By Salesweasel on 6/1/2017 at 11:50 AM. Helped by Keith Helms.

If you are tired of business as usual, come see Keith Helms. Humble, down to earth with more knowledge about how to get the best deal on the vehicle that fits your needs, your wants, and your wallet, this guy rocks. Would I trust this guy to sell to my wife, my son, or my daughter? I already have. Each time, they were treated with the utmost courtesy and professionalism. In my opinion, he is one of the finest salespeople--the finest people I know. When anyone I know is looking for a vehicle, he will be the first person I think about sending them to for their new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Selina82 on 6/1/2017 at 12:11 AM. Helped by Richard Priester.

I enjoyed coming to the Dealership. Richard was very professional and helpful to us. We came to look at cars for our daughter Graduation!! If you're looking for a great Dealership and very professional people, this is the place for you!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good service

By tongtong21 on 5/20/2017 at 11:08 PM. Helped by Travis Golembiewski.

I went here looking for a new vehicle. Travis Golembiewski was an awesome sales rep and really helped us and was very personal and informative, and kept up with us even after we had left and did everything he could to help us achieve what we wanted. We ended up not getting a car here however because the sales manager Luis was a complete jerk to us on the phone and was extremely unwilling to work with us. Travis however kept trying to help us but the damage was already done at that point by Luis and we ended up getting a car from a different dealer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful

By Dmoore0323 on 4/26/2017 at 12:51 AM. Helped by Richard Priester.

I was looking for a new car with really no idea what I wanted. Richard Priester was very patient and informative, helped me narrow down my options. Even tho I did not purchase a car, he left a lasting positive impression, by helping me no matter how indecisive I was.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a used crews

By deonxsand on 4/26/2017 at 8:25 PM. Helped by Richard.

Richard is a very helpful salesman's and is willing to work with you, fallowed up often until he could close the deal but never felt pressured.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Kmotes6 on 4/27/2017 at 3:57 AM. Helped by Richard prester.

Richard was so helpful and so out going. Usually this is a headache, but he made it simple and almost effortless! Very great customer service , he was very humble and down to earth. Great company and great service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding customer service experience

By Anna QiQi on 4/27/2017 at 2:27 PM. Helped by Richard Priester.

I came in to service a vehicle that my mother owns, Richard assisted me for I didn't know where to go... he answered all of the questions that I had in regards to purchasing my own vehicle as well as questions I had regarding the company and my mothers car - when I'm finally ready to purchase my new car, he's the guy that I'm going to see ... keep up the great work Richard & Carl Black Chevrolet

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Priester

By Tisha on 4/27/2017 at 9:23 PM. Helped by Richard Priester.

Richard is an awesome person he really helped my mother get the perfect vehicle. Not only did he help her, he treated her as if it was his own mother now that's what I call excellent customer service. If you are looking for the best go see Richard!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Priester

By dgates05 on 4/27/2017 at 7:16 PM. Helped by Richard Priester.

Richard worked very hard in getting the right car for me and my family a year ago! I will definitely be back to get a second car for myself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Priester

By Pnuthd10 on 4/27/2017 at 6:50 PM. Helped by Richard Priester.

Very professional and humble young man. He helped me get my vehicle appraised for a trade in so that I could upgrade. I'm coming back to get that Camaro. Thanks!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Hard worker!

By Andrea6227 on 4/27/2017 at 3:53 PM. Helped by Richard Priester.

My salesman, Richard Worked very hard to get the best deal out there, and got me home with a great car. He is still helpful to this day if I inquire on a new vehicle or have questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Priester

By Cheleychelez on 4/27/2017 at 5:23 AM. Helped by Richard Priester.

Very dedicated and a hard worker!! Makes sure you are completely satisfied before you drive off the lot!! I always refer customers to him!!! Best salesman at Carl Black!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Richard Priester

By Colleensmith on 4/26/2017 at 6:53 PM. Helped by Richard Priester.

Amazing vehicle purchase experience with Richard Priester. Mr. Priester found me the car I was looking for and went the extra mile every step of the purchase. If your looking to purchase a vehicle, Priester is your man!!

I would recommend this dealer.