Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle

By JOHNMATHIS on 2/13/2019 at 5:38 PM.

The dealership was wonderful to work with, all the of the staff were very friendly and helpful, and they honored what they said. This is the third vehicle that our family has purchased from Carl Black, and will do so in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle buy

By GARYDOUGLASCOLE on 1/30/2019 at 11:46 PM.

Jeremy is well versed in the vehicle attributes and was easy to deal with. No pressure sales with good info always is appreciated. We would recommend him and the dealership to anyone looking for a good vehicle at a decent price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good

By ALAN.MILLER213 on 1/30/2019 at 11:37 PM.

Very friendly and very helpful information. Not pushing to get a sell. Clean place to get a vehicle. Sale man was great with us. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience!

By HAWKINSMIRIAH on 1/29/2019 at 11:44 PM.

Extremely impressed with this dealership and Jeremy Teal. He went above and beyond to get me the best deal. Absolutely amazing experience here. I would highly recommend to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By NORMA6231968 on 1/29/2019 at 11:37 PM.

I dealt With Jeremy Teal. He was a pro and made me a good deal within the budget i had. The whole experience was smooth.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nonstressful experience

By ANGELA_SMITH1 on 1/26/2019 at 1:06 AM. Helped by Zeke Barnwell(sales consultant) & Johnny Velazquez.

There was no pressure to purchase and the follow up calls were appreciated. Great customer service by Zeke Barnwell. Everyone was professional and willing to assist. The Carl Black group exemplified great team work. They work very well together and it showed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good experience

By Pascotty46 on 1/21/2019 at 7:53 PM.

Everyone was polite and helpful. The salesman explained all the features of the car to me that I was unfamiliar with. He answered all my questions in a courteous friendly manner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was good

By CARLA.MOORE12 on 1/21/2019 at 6:42 PM.

It was a good experience with Mr .George .And I would recommend the dealership to friends and family. Thanks for a nice and good experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By SFLETCHER76 on 1/15/2019 at 7:26 PM.

Terrence was awesome ! Very good experience buying my Traverse from him. Treymane was also very nice. The both of them creating a very nice buying experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy, Painless, and Accomodating

By CamaroMatt on 1/14/2019 at 4:36 PM.

Here's why Carl Black totally rocks --- When I set out to buy a car I knew exactly what I was looking for, and I was in no mood to play "the game" with another cheesy car salesman... I visited probably 10 dealerships in my quest... Along that journey, I found a lot of cars that *almost* fit the description of what I wanted, but when I would start inquiring about buying, the salesmen at other dealerships would throw in the "Oh, well we added these accessories, and we put this and that on the car, so that's why we're going to have to charge you more than what it's worth..." ---- When I got to Carl Black, I looked at the car, and I told them that some things needed to be changed on the automobile before I would commit to buying... I expected the typical pushback of some sort, but all I got was absolute agreement and unbelievable cooperation... A car sale should be an agreement of equal value between two honest people - And that's exactly what Terrence at Carl Black gave me. I will do all my business here for the remainder of my time in this area. Top notch service.

I would recommend this dealer.

Overall Rating

3.0  

1   Customer Service
5   Friendliness
1   Overall Experience
5   Price

Hard purchase all done over the phone

By BEMBRY81256 on 1/9/2019 at 6:52 PM. Helped by I spoke to so many people can’t rember all there names , my sales rep did a good job , all info is in truck.

Advertised price was not the price Sales manager met the price on the last day at 8:30 at night to meet his quota! Salesman made the transaction easy once I finally made the deal. Three days from my frist call till I bought the truck. However 3 other dealers would not meet carl blacks advertised price!

I would not recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Great experience

By CLD3S6 on 1/9/2019 at 6:31 PM. Helped by Rodney Bonds.

it was a great experience they met most of my requirements and I did not feel pressured into purchasing and Rodney bonds was a great salesperson who worked with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By GELLYBEAN44 on 1/3/2019 at 8:25 PM.

From the beginning they were helpful and caring. They did whatever they had to do to make everything possible and for that I really appreciate the Carl Black staff especially Jeremy and Tremayne!

I would recommend this dealer.

Overall Rating

3.2  

5   Customer Service
2   Friendliness
3   Overall Experience
3   Price
3   Quality of Work

No great

By JM.DENNETT on 1/1/2019 at 11:10 PM.

It took two times to get the paperwork right they did not have two key had to go back to get the second one made it been a rough process

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Carl Black is #1!

By ACF718 on 1/1/2019 at 8:30 PM. Helped by Rodney.

Carl Black has great Sales people Zeke, Terrence , Rodney & Jeremy. The best Sales Manager Anyone could ever have Ahin, and awesome & Amazing Service Reps. Zach,Chris & Jimmy. Everyone goes above & beyond their jobs in order to help you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to work with.

By STANLEY.DAVIS on 12/30/2018 at 12:49 AM.

I hate buying cars, but this is the best dealership I have found. The people are friendly without a lot of BS. The service department is great also.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Excellent in every facet of salesmanship"

By MRGRTMLMSB Penny on 12/27/2018 at 7:52 PM.

I felt happy and secure during my experience of purchasing my automobile. It was a pleasant and gratifying adventure for me. I gladly recommend this dealership to other potential car buyers. The persons who helped me were terrific, knowledgeable, and knew how to treat their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant overall experience

By CGSTEVE on 12/27/2018 at 5:09 PM.

Salesman was knowledgeable and a pleasure to work with and helpful in his explanation of options on truck ! Sales manger was low pressure and willing to do everything in his power to get the price down to an acceptable level including seeking out every available rebate !

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Quick

By Rachel on 12/27/2018 at 12:37 AM. Helped by Deanna Fitzwater.

I was not expecting to purchase a vehicle when visiting the dealership, but the experience was pleasant and quick. Perform your research prior to purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone was nice

By 1ACARR on 12/26/2018 at 8:58 AM. Helped by Jewel flowers.

Everyone was helpful I think everyone shut my hand after buying the car.maybe this was my fault I new very little about the car before leaving with the car I had to go back later and they were a big help.

I would recommend this dealer.