Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent caring people!!!

By Eddiejohn on 6/1/2018 at 3:09 AM. Helped by Eric hagly , tony weathers , Jeremy chase and the financial guy!! Lol.

Great experience from the parts manager to the service manager to the salesman to the financial manager!!! Got me in a truck when my car was on its last leg!! Very caring people!! Thank you all so much!!! You won’t be sorry you shopped here !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The absolute best

By dawns0 on 12/14/2017 at 5:17 PM. Helped by Austin Christians.

Carmack was the best. I had just totaled my car the day before I went there. I had no down payment or trade in. I needed a vehicle pretty quickly. They were very accommodating. I was given several options both new and used in order to make a good choice. Gary Knight was so very nice and concerned about my well being and my salesman Austin Christians was very informative and patient. It's a great dealership. Even the financial part was far easier than I had ever experienced before. I will definitely return and recommend them to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased at Carmack Car Capital

By roachchad67 on 12/2/2017 at 5:19 PM. Helped by Jason Toellner and Derek Sanders.

Jason Toeller and Derek Sanders are very professional, knowledgable, and very courteous Staff at Carmack. We are very pleased with the purchase of our new Hyundia Tuscon.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jim's trade

By spyrol on 11/23/2017 at 5:36 PM. Helped by Bill Lucas.

I have 2 cars and trade each car every 4 years on a rotating basis,. This means I am buying a new car every 2 years. This time I was disappointed that Hyundai chose not to market the Azera in the US! We have owned 3 Azera limited and was greatly disappointed that we could not buy the new versioin of Azera. My salesmen stressed all the good qualities of the new car that we did buy even though it wasn't the Azera. My car salesman has sold me 7 new cars and I do like his honesty and help in developing a substantial trade. Most of my cars have come from a dealer swap. However, once the new car arrives it is always just the way it was described, I am very satisfied coming to Carmack.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonder Experience

By barkley0 on 11/16/2017 at 5:24 PM. Helped by Austin C.

When you think about the car buying process it is usually a long drawn out process that you dread. Well let me tell you that this was not the case at all. The process was very smooth and quick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service!!

By RAD on 10/27/2017 at 3:37 PM. Helped by Austin Christians.

Knowledgeable and friendly! Austin worked with me and was able to get me an awesome deal on my new car. I recommend Carmack Car Capitol to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car purchase experience ever

By lik2fli on 10/21/2017 at 4:26 PM. Helped by Derek Sanders.

Great service and car buying experience. I will be back in the future for all my vehicle needs. Staff was very professional and the dealer ship was very clean and welcoming. I couldn’t ask for a better car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Hyundai

By gregsfxst on 8/13/2017 at 4:20 PM. Helped by Jason toellner.

Great place to buy . We were undecided on what car to buy. The salesman went above and beyond to help us find a vehicle that fit our needs and budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good customer service!

By marystampini on 7/11/2017 at 4:27 PM. Helped by Jim Glithero, Bill Lusas.

They are always polite, helpful, and friendly. That's why I come back. I do not need any more words for my review. That is a silly rule which encourages silly responses like this.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very satisfied!

By javanleer on 7/8/2017 at 4:21 PM. Helped by Derek Sanders.

Great experience! Having to fill in 25 words for this review took the longest of the whole experience! I've really enjoyed my Ioniq so far, loving the gas milage!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new Sonata.

By BRAD.FOSTERMAN on 5/24/2017 at 4:44 PM. Helped by Bill Lucas.

Professional courteous service. Great experience. Bill set me up in a beautiful new Sonata! I'll be back. Dealing with Carmack is so easy, they made a stressful situation into a positive. Truly know how to treat their customers well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By codyandjenguyer on 5/9/2017 at 4:15 PM. Helped by Derek Sanders.

Derek made our experience very easy and comfortable! We will for sure be back to see him next time! Thank you for all your help, we love our new car!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

sonata

By boggess on 5/4/2017 at 4:21 PM.

The service and attention I recieve at Carmac makes it easy to recommend them to my friends. This is my 4th Sonata that I have bought there and I am sure I will continue to buy there in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best Buying Experience

By gidgetgirl406 on 5/4/2017 at 4:18 PM. Helped by Bill Lucas.

Couldn't ask for a better buying experience if I had created it myself. Bill Lucas at Carmack Car Capital is the most personable person. Not only does he make the buying nerves disappear, he makes you feel that you are important and your opinions matter. Left without a doubt in my mind that buying my new 2017 Sonata was absolutely the best choice for me! Thanks Bill Lucas and Hyundai!

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
5   Friendliness
3   Overall Experience
1   Price
4   Quality of Work

suspicious

By fireone.1 on 4/29/2017 at 4:26 PM. Helped by AUSTIN CHRISTIANS - GOOD TO WORK WITH.

think carmack should have stood on original agreement. salesman was not at fault on this happening. i felt a little pressured because the owner cancelled the agreement. he made the mistake, not me!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By jeanniemarie109 on 3/23/2017 at 4:41 PM. Helped by Brad Krout.

We love our Santa Fe! Brad was great to work with---knowledgeable, accommodating (to our schedule), and professional. He patiently showed and explained the technology/features of the car. Pleasure to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great job

By tboyndahouse on 1/12/2017 at 5:44 PM. Helped by Jason toellner.

I was very impressed with the professionalism and service that I received the way they took their time to make sure that this was the right car for me and my wife

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

First Experience

By chrislaurawalters on 1/5/2017 at 5:33 PM. Helped by Terry Beasley.

We were just browsing in the used lot and was approached by a sales person. Terry was especially determined to make a sale that bitterly cold night, but we were very cautious to make a comittment. We have always purchased high mileage cars, and we were looking for something with a warranty. We already had a style of vehicle in mind and he encouraged us to test drive one. That style was too expensive, so he recommended another with less features to try and get us in the range we needed. I felt like he was helpful, but not pushy. He pointed out features so that we could understand what we were leasing.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Finance

By tomblin2422 on 12/29/2016 at 5:19 PM.

When signing papers the finance manager should go over them. He did not do that with me. I looked at them myself. Other places I bought cars from always went over the details of trade in, discounts and other financing numbers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy Transaction

By so2cores on 9/22/2016 at 4:44 PM. Helped by Bill Lucas.

Went in knowing what I wanted, and was pointed in the right direction. Transaction was very efficient, and was very happy with the time that it took. Great dealership to work with.

I would recommend this dealer.