Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second time going to this dealer

By Ririsu on 7/31/2019 at 3:45 PM. Helped by Steve, Denis.

Second trip to see Steve at this dealer. He worked wonders the first time so was a no brainer to see him again. Once again thanks to him I left more than happy. He was wonderful to work with, no pressure. I am low income but Steve and Denis where able to work with me beyond my wildest dreams. Steve even dulled gassed the car and had it running with ice cold AC for us. I can't recommend him enough!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!

By jromeo288 on 2/22/2019 at 7:43 PM. Helped by Steve sax.

Smooth easy buying experience. Steve, Kevin and Mark are honest and easy to do business with. I highly recommend them to anybody looking for a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing customer service and very nice vehicles!

By Mary_C on 10/30/2018 at 8:37 PM. Helped by Dannae Whalen, Steve Sax, Mike Romeo, Kevin Collins.

I had an incredible experience purchasing a car from Carriage Traders in October 2018. From my first contact with them to the last, (where I drove out of their lot with a new car) the customer service was outstanding, pricing was fair, efficiency of processing my offer was perfect, and the genuine care that every staff member took to ensure that I was happy has made me a loyal customer. I'll be back when our other vehicle needs to be upgraded for certain!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Buying auto

By Jeep guy on 10/18/2018 at 8:23 PM. Helped by Steve Sax.

Steve Sax from carriage traders was very helpful in helping me find a vehicle in my price range,dependability.Highly recommend going to carriage traders and ask for Steve Sax

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Found the car I wanted.

By Happy Honda owner on 9/1/2018 at 1:24 PM. Helped by Steve Stark.

Steve Stark is not a typical used car salesman! He's not pushy and not fast talking! He listened to what I was looking for and helped me find the car.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Very helpful team

By BobKerri on 9/8/2018 at 5:59 PM. Helped by Steve Stark.

When we walked in we were greeted and assisted to get a sales person to help in a very timely fashion, very nice atmosphere to be in. Very knowledgeable people who knew their inventory to help us find what we wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant experience at Carriage Traders,

By rg21313 on 8/22/2018 at 7:02 PM. Helped by Mike Romeo and T. J. Palmer'.

Most dealers from out of town were not that receptive to dealing with someone over emails or telephone. With the help of CarGurus I found the 2014 Cadillac CTS Coupe Premium I was looking for at Carriage Traders. Mike Romeo and T.J. Palmer with Carriage Traders got in touch with me right away. Not only were they kind and friendly people, they were patient with me even though I am from out of town; They went above and beyond to make this deal happen for me. Mike Romeo offered to fly me to South Glen Falls, New York to pick up the vehicle or transport the vehicle to me to El Paso, Texas. I asked a lot of questions, made several requests such as additional photos of the vehicle (undercarriage, engine etc..) The more I spoke with Mike and T.J. I knew I could trust in them and I decided to purchase the vehicle. Mike and T.J. made it happen. They were great folks even though I never met with them in person. I am very pleased with my interactions with Mike and T.J. and I feel great about the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely would go there again

By Pstevenson on 8/17/2018 at 2:39 PM. Helped by Jim Gallagher.

I would recommend friends and family. Jim Gallagher-very attentive to my requests. Found the vehicle I wanted with the payments that matched my budget.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new ride!

By Julie on 8/16/2018 at 12:29 AM. Helped by Tim, Mark and kevin.

Thanks so much to Tim ...my sales guy and the rest of your team. I had no idea what I wanted when I arrived, but I found the perfect vehicle. Thanks Tim for being patient with me. I Absolutely love it! It was a pleasure doing business with you! Thanks again! Julie

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great service and friendly

By Bonnie12827 on 8/11/2018 at 3:11 PM. Helped by Roger.

Great service and friendly. Would recommend to others. Fast service easy process. Everyone is very friendly and helpful when needed. Thanks for the great service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Anthony G on 8/6/2018 at 10:24 PM. Helped by Joe.

Plesure to do business with. No pressure sales and extremely smooth transaction. Will definitely recommend and use for future purchases. Joe and Kevin were polite and professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Giomorin on 7/31/2018 at 12:09 PM. Helped by Steve Stark.

We had a great buying experience last week at Carriage Traders. I’ll be back for my next car in the near future. Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By duper42 on 7/23/2018 at 12:48 AM. Helped by Campbell, Roger.

We purchased a 2010 Jeep Wrangler from Roger Campbell and it couldn't have gone any better. We were in and out of there in less than one hour with a new Jeep! The Jeep has been awesome so far as well. We were treated great and had a wonderful experience. We would definitely go back even though we live 3 hours away. Says a lot for their dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Trosseter01 on 7/10/2018 at 7:10 PM. Helped by Steve Stark.

We bought a 2014 Chrysler Town and Country from Steve Stark and we are loving our new van! Steve was patient and awesome with us and got us into a great ride for our family. Thank you again!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Pleasurable

By B duncan on 6/22/2018 at 12:43 AM. Helped by Tj Palmer.

Had a great experience purchasing my 11 silverado from them. Very helpful and even threw on a new set of tires! Very pleased with my purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Rewarding

By sterli21 on 5/29/2018 at 3:47 PM. Helped by Roger Campbell.

During my experience with my dealer Roger Campbell, he was informative, kind, patient, and knowledgeable. He had the patience with me trying multiple vehicles and several more than once.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly, and helpful.

By NeeNee#1 on 5/18/2018 at 10:09 PM. Helped by Steve Sax.

Steve Sax was friendly showed us cars that were available in our price range and was will to work with us. He did not try to sell us cars that we did not want. Everyone was friendly and easy to work with and not pushy their are dealership we will not go to because of the sales people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied the customer

By Benson67 on 5/16/2018 at 5:07 AM. Helped by Danae, chris.

These guys were great! Danae stayed in contact with me for a week and kept me updated. Apon arrival the vehicle was cleaned and ready to drive off the lot. Chris was my salesman that day and he helped me to make the purchase. These guys made a point to try and meet my needs with prices and the vehicle itself. The sales manager who helped me finalize the sale was great. He had a great personality as well as the rest of the staff. Definitely recommend them for a purchase. They know what their doing and their dedicated to cuatomer service! Thanks so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By amwolfe on 5/15/2018 at 9:32 AM. Helped by Joe Bovair, Kevin Collins.

Great experience, very helpful, professional, polite, speedy service, salesman went above and beyond when retailers were out to lunch to clean car himself so we weren't kept waiting to receive car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Angemac18 on 5/14/2018 at 9:48 PM. Helped by Steve Stark, Kevin Collins.

Steve did a fantastic job assisting me in with my trade in and helped find me a great fit! Kevin was fantastic and efficient as well. Great group of guys and a wonderful local business!!

I would recommend this dealer.