Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Wonderful Hyundai Experience

By lhamm12345 on 11/21/2017 at 5:29 PM. Helped by Michael Cogliano, Chad Hastings.

This is how buying or leasing a car should be - easy, no pressure. Our salesman Michael Cogliano is friendly and knowledgeable. Michael along with the other friendly staff members made this a very nice experience - Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome

By joshanstedt on 11/19/2017 at 5:17 PM.

My expereince was wonderful. I will definetly be refering people who need a car here becasue of how easy and smooth my transaction went. Also every empolyee was very proffessonal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great Car Deal

By drduvalliii on 11/10/2017 at 5:40 PM. Helped by Josh, Corey, Dan, and Warren.

Very professional and knowledgeable staff. My wife and I were treated professionally and with courtesy. We actually enjoyed the experience. We not only recommend this dealership, but also the Ioniq that we purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome and professional staff.

By topazfuentesmex on 4/28/2017 at 4:44 PM. Helped by Gilbert..

I was upside down on my old car loan even tho my credit is ok, my payment history its great never late or behind but to many accounts open and only six months on my old car loan. No dealer could it make it happen. I went to carso city hyundai I explain my situation, the finance team never promise anything but to try. Well guess what i drove the same day in a brand new car and say goodbye to the high interests rates of my old car loan.. Carson city hyundai knows what customer service its all about. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience yet

By dustybrower on 3/25/2017 at 4:33 PM. Helped by Bill Brown.

Wonderful experience working will Bill Brown. I have already recommended a few people to speak with him if they are looking for a new vehicle. He listened to my needs and found me a vehicle that I didn't even expect to look at. He is always just a call away and I don't feel like the service ended once the paperwork was complete.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership Review

By dallshouse0363 on 11/2/2016 at 4:30 PM. Helped by Heidi Aiazzi and David Wheelock.

My mom has been afraid to work with dealerships in the past because they have taken advantage of her. She found the Costco pricing program and specifically the help of Heidi and David to be so different from her past experiences that she is no longer afraid to walk in the dealership.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Very happy

By tk616 on 10/9/2016 at 4:15 PM. Helped by Gilbert & Tom &.

Explained every thing I also got purchase extened warranty 10year or 100,00 mile bumper to bumber & purchased the service agreement no cost for 5 years. Also got the ford car care on paint warranty for 7 years & clear bra package..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy a loaded Santa fe

By bj906322 on 9/18/2016 at 4:20 PM. Helped by Zach weber.

This place is probably the best place around here to get a Santa fe, great selection, great people, very happy with going Hyundai, will be coming back as repeat buyers!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By 19chevy55 on 8/13/2016 at 4:26 PM. Helped by Zach Weber.

They were very professional, not pushy at all, very helpful to show you how everything works in the car !! Very nice to talk to also, not just about work but family, I liked that

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Good Job!

By aknewland on 8/12/2016 at 4:25 PM. Helped by Gilbert.

Thanks to everyone, we felt good about buying from you. Gilbert was helpful without being pushy. Zac and the sales manager were also very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

not sure of what you want here.

By jimkam1 on 7/26/2016 at 4:26 PM. Helped by Bill Brown Todd Benedict John Hurt.

What can I say I am pleased with your dearlership No pressure from sales Bill Brown was always a great help and was always by his phone. Todd

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my elantra

By anayacheryl59 on 7/24/2016 at 4:26 PM. Helped by Bradyon.

Carson city Hyundai, Went out of their way finding us a car that was not on their lot , we had our heart set on Elantra limited. Sales people were great too we added a few extras that made our dream car come to life. Thanks Carson City

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Capital Ford Hyundai

By drobbins1950 on 7/13/2016 at 4:29 PM. Helped by Bill Brown and Doyle.

Over the years we have purchased 8 or 9 vehicles from Capital Ford Hyundai. We have introduced some of our friends to this dealership and now they buy their cars there.Bill Brown is an excellent salesperson and having Doyle in the service department is an added plus. It's a great dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car

By renokit on 7/7/2016 at 5:12 PM. Helped by John Mintun.

Very professional! Great experience and great service! Would definitely buy future cars from dealership! I purchased the vehicle that I really wanted! And I love my new Hyundai Tucson! Best car ever !!!!!

I would recommend this dealer.

Overall Rating

3.8  

3   Customer Service
4   Friendliness
3   Overall Experience
5   Price
4   Quality of Work

Hyundai purchase

By felicia.hancock on 6/18/2016 at 4:29 PM. Helped by John Mintun.

I love my little car, but it seemed as though after my decision was made to purchase it, the attitude of the sales person changed. I've pretty much had to figure things out on my own; and on day two of having the car, I realized my windshield wipers didn't engage when the knob was turned, so it took me three attempts to get a service appointment. Other than that, the car's perfect!

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

My Car Buying Experience

By cotevina on 6/14/2016 at 4:20 PM. Helped by Gilbert Atencio.

Friendly, very professional and was willing to work with me. Initially, the sales person that helped me was eventually passed over to Gilbert because of my "unreasonable" negotiation with the APR and terms of the loan but thanks to Gilbert we were able to work things out that the both of us can live with. Also Corey was of some help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2016 Veloster

By sean.alto on 6/4/2016 at 4:43 PM. Helped by Sean, Josh.

Purchased 2016 Veloster Rally Edition. Love the car, found the sales staff to be among the best in the business. I can't think of a single negative aspect of my experience.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Wonderful New Tucson, Wonderful dealer team.

By evolve906 on 5/9/2016 at 7:35 PM. Helped by Larry Ewart,Tom Rackley, Evelyn.

Despite the registration issues, everything and everybody was great! Loved the small and personable car buying experience. prompt return phone calls from all at the dealership employees. I feel at any time I can call and get friendly, knowledgable service. My concerns were addressed very promptly and as best could be. Thank You.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Totally Satisfied

By lesdee3710 on 4/8/2016 at 4:17 PM. Helped by Rick Stevenson.

My experience with Carson City Hyundai was great! I would recommend this dealership to others. In the future when looking for another vehicle, I will be back here first!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

buying a new car

By zicarelli on 3/24/2016 at 5:07 PM. Helped by Bill Brwon.

We originally went to Reno Hyundai and they did NOT seem to care about selling us a vehicle, so we went to you. Dealt with a Heidi over the phone first and when we got to you met Bill Brown. Very professional and caring, met all our needs and got the car we wanted at our price. He was more of a friend than a sales person. And guess what: sales tax is lower in Carson City, saved several hundred dollars. Thanks

I would recommend this dealer.