Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service & parts

By Jmlopez106k on 11/30/2018 at 6:25 AM. Helped by Glenn & Alejandro.

Took care of all my concerns. Service and parts staff friendly and very, very helpful...a testament to management from top to bottom i gotta say!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST SERVICE IN TOWN!

By Soledad317 on 11/16/2018 at 12:53 PM. Helped by Erwin.

I am grateful for the courtesy, respect, appreciation and professionalism I was treated with at Carson Honda. Erwin took care of all my concerns and made sure that my vehicle was safe to drive. I definitely recommend Carson Honda Service Center to EVERYONE!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Bring Back the Fresh Donuts

By DE on 11/12/2018 at 7:19 PM. Helped by Brooke.

Great service, went in for a oil change and tire rotation. Friendly tech who told me that 2012 civic needed a software recall and they said it was two hour wait, but was in under an hour. Only complaint is to bring back the donuts. ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and fast service,

By chindy123 on 11/9/2018 at 4:55 PM. Helped by Alejandro.

Went in for an oil change and was out within 40 minutes. My service adviser was very friendly and informative as I had nails in all my tires.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service Every Time

By mayreyday on 11/8/2018 at 6:21 PM. Helped by Erwin.

I’ve been coming here for two years since I bought my car here. It’s always easy to make an appointment, and Erwin is just the best! I now only ask for him and he never disappoints. I drive as part of my job so I’m here more often than others for an oil change and tire rotation. The wait is usually shorter than predicted and very reasonable prices. This is the place to go to service your car.

I would recommend this dealer.

Overall Rating

2.8  

4   Customer Service
4   Friendliness
2   Overall Experience
1   Quality of Work

Brakeligjt issue

By Gmc on 10/13/2018 at 12:52 AM. Helped by Luis contreras.

Bought a used 2016 gmc yukon xl. Took it in for a faulty brake light. It was replaced with a used one with scuff marks. Disappointed when I called and asked for a new light. I was told they usually replace lights with used ones. Big safety issue.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Kate on 9/11/2018 at 5:22 PM. Helped by Service trip I delt with Sergio, Erwin and Ashley - all amazing.

We purchased our Honda Fit last fall after several 'not so good' experiences with another Honda dealer. Knowing exactly what we wanted Carson Honda put us in the car of our choice without any drama. Love this dealership. Would recommend to all who want a Honda. Had our first service and they were just as amazing. In and out quickly, informative, pleasant and a comfortable waiting area.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful staff!

By EdgarAyala15 on 9/7/2018 at 8:00 PM. Helped by Ricky Agagas.

Very happy with my purchase, not to mention the help from the staff. Professional individuals on duty ready to assist. I recently had bad experiences with other dealers but Carson Honda earned my business. I highly recommend this place. Ricky was my sales man. He made sure we left confident with our new 2018 civic ex! Great job!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service

By Purple lady on 9/6/2018 at 6:11 PM. Helped by Erwin.

Brought my Pilot in for a much needed oil change yesterday and as always the service was great. Erwin is the best. They found a leak, checked to see that I had Honda Care and fixed it right away. I'm always a happy camper when dealing with Carson Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new 2018 Honda Accord

By Happyaccordgal on 9/6/2018 at 3:02 AM. Helped by Robin Guzman, Jonathan of EMG, Monique.

First and foremost I would like to commend Robin Guzman, who was my sales & leasing consultant for my new car purchase. It was the most pleasant experience ever! The level of professionalism and timely delivery to excite the sale was unsurpassed! I highly recommend Carson Honda on your next vehicle purchase if you thrive to experience impeccable service and delivery!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The Best

By Yurail Molley on 9/5/2018 at 10:13 PM. Helped by Ramon, Leslie and Francisco.

This Dealership goes above and beyond to find their customers the best vehicle that fits their needs and wants. This was our 3rd vehicle from this location, everytime we go, we walk out with an amazing Honda model. My family and I are loyal to this location and our sales rep Ramon, he listens to the needs of the customer, recommends amazingly and does not push any sale on you. He is patient and will knowledgeable. We are very thankful to him and the rest of the team at this location. Great customer Service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person review

By Y. Arias on 9/4/2018 at 4:27 AM. Helped by Ricky Agagas.

Ricky Agagas is the best.! Since my first car.....Ricky was our dealer. Now all mu kids have their own car ... and Ricky is the person who helped us with all the good deals. Having a dealer that is trustworthy saves us time in getting a car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Andrea on 8/28/2018 at 4:33 PM. Helped by Jose Diaz.

I am very happy with my recent purchase. Everyone at Carson Honda was super helpful. Jose Diaz was very knowledgeable and made the entire process easy. He answered all of my many questions and wanted to make sure I was completely happy before leaving the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast easy sales and service

By Evey on 8/27/2018 at 5:42 PM. Helped by Jonathon Vera.

Bought my new Honda three months ago and took it for its first oil change! Scheduled appointment and was in and out in less than an hour, staff where friendly and easy to work with

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

IN A FLASH⚡️

By Coco24 on 8/17/2018 at 8:03 PM. Helped by So sorry I don't remember his name, don't know how I forget it , because he was very helpful and nice..

I was very please with how fast they found the problem it was minor to them but major to me I was there less than 25 minutes great job very happy .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Erwin customer service agent

By Panda Express on 8/21/2018 at 1:22 PM. Helped by Erwin M..

When you need great automotive service with your honda vehicles Erwin is the guy. He always updates and made sure you leave happy and satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2015 civic. Most reliable car ever

By Tvn433 on 8/17/2018 at 4:36 PM. Helped by Alejandro.

Had my 2015 civic service 8/17/18 at Carson Honda. I had a wonderful experience. My service adviser was very nice and knowledgeable. He took updated me on a regular and the technician fix my car right the first time. Thank you Alejandro!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sevice

By Honda cev on 8/17/2018 at 2:58 PM. Helped by Erwin Mauricio.

Erwin Mauricio always gives us the best service. He is an honest person and takes care of all our 3 cars. He gives us the best rates in repairs. Whenu go to carson honda look for Erwin. He is great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

almost quick service

By tuna on 7/26/2018 at 6:26 AM. Helped by Alejandro [Erwin - my regular service advisor was not in on Tuesdays]..

I arrived 15 minutes before my appointment time but still had to wait an extra 15 minutes. The oil change was done in 30 minutes so I was out quickly with nothing additional needed [this time]. Been coming here since 2004 even though Airport Honda is closer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jose Díaz review

By Reyna843 on 7/16/2018 at 8:26 PM. Helped by Jose Díaz.

Jose Diaz service was excellent he explained very question I had, was detailed on the drive explaining the functions of the car one the best things he is bilingual and was able to answer the questions my mom had.

I would recommend this dealer.