Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Toyota Lover on 9/18/2018 at 8:48 PM. Helped by Lenin Calero.

Time I waited was exactly what was told to me! Very nice! Out of donuts which was probably my fault because it was 10:45.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone made sure that my car & I were taken care of.

By PriusDannyTre on 9/9/2018 at 2:30 PM. Helped by Mike R..

From the time I arrived someone was helping me with my car. While it was a regular service visit, they treated me as if I was one the owner's close relatives.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality service

By Royal chi on 9/6/2018 at 7:44 AM. Helped by Chuma Aghadi.

I love my experience with this center buying my car. Chuma gave me an execellent service. He has all it takes to satisfy a customer. I couldn’t have desired anything more than his exceptional services. Thanks to Chuma and his team.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

oil change

By malagu0616 on 8/10/2018 at 4:36 PM. Helped by Michael Rumbaugh.

I want to Thank Mike Rumbaugh for the excellent service. super fast and very friendly Service Advisor.The oil change used to take more than 2 hours before. Now it will take only like half an hour to finish the job. Thanks mike.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Arby on 8/7/2018 at 5:46 AM. Helped by Jason Chang.

From the first moment you walk in to this dealership they greet you very nicely,The salesperson helped me a lot explaining the details about the car the paperwork was done in a very easy manner,Overall I had a very very good experience ,they try to help you in all the ways.Thank you Carson Toyota.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By rjanguiano on 8/3/2018 at 5:17 PM. Helped by Patty Alonzo.

I have never experienced a service like this before where a simple service actually made my 4year old highlander drive brand new again. Super service advisor Patty is always honest and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is exceptional, fast and professional

By Rose Petal 905 on 5/23/2018 at 3:59 AM. Helped by Mike Rumbaugh and Larry Gibbs.

Every time I bring my Camry Solara for service, my Service Advisor, Mike Rumbaugh is great! He is attentive and knows what to do. He treated me very special and with respect. Car service is fast and done on time. He is very professional, knowledgeable and I trust him implicitly. Recently, I sold my Camry and bought RAV 4. Larry Gibbs, another great guy, helped me with the sale, transactions was done quickly and professionally. Mike’s and Larry’s service are exceptional. Carson Toyota staff are courteous and excellent at their job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

120K Service

By 2006 Prius on 5/3/2018 at 11:23 PM. Helped by Did not retain service rep info..

Everyone courteous. Had appointment so did not wait long, though it took a little while to check in. It was a Saturday morning appointment though.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Gomez G 123 on 4/21/2018 at 8:22 PM. Helped by Mike Rumbaugh.

Each and every time we bring our vehicle in for service we are treated with the utmost respect. We always feel special and appreciated. Our vehicle service is always completed in the timeframe promised.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Service

By Torres24 on 4/5/2018 at 4:56 AM. Helped by Timothy.

Service advisor was great! Very informative, attentive , and good customer service Great job in getting my car ready on time for a busy Saturday morning.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A professional honest dealership

By PB1293 on 3/30/2018 at 9:19 PM. Helped by Dianne, Alex, Larry.

I had visited dealerships in person, called, and emailed many other dealers, and out of all the dealerships Carson Toyota was the one that stood out the most positively when it not only came to price, but also service. And believe me, dealing with other dealers I had experienced all the negative stereotypes of games that are playing in the finance office such as trying to slip in higher interest rates, increasing the agreed upon price, and trying to drag out the final process for hours in an attempt to wear out the customer into giving into buying from them. At Carson Toyota, finalizing the purchase of the car was fast and smooth with no games being played, and it is clear that Carson has strong leadership that expects integrity and straightforwardness from their staff to win over customers and thinks about winning long term loyalty from customers as opposed to trying to get a sale even if it means a customer that will never deal with them again. This was very much appreciated, and I would be willing to drive over 50 miles again to buy from Carson Toyota as opposed to buying locally or any other Toyota dealerships.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service was fast and courteous. Pricing was good.

By dryrunner on 3/14/2018 at 5:06 PM. Helped by Bill.

The service rep worked with me on a recurring issue until is was resolved. I have a Land Cruiser which is not too common in Carson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelente Trato Amigable

By Jose Flores on 3/8/2018 at 6:07 PM. Helped by Carlos Herrera..

This Dealer has been my favorite for the last 10 years , service is great, Mr. Carlos Herrera is a sales Person that understand the necessities of each person and he goes the extra Mile to provide the best and easy transaction while purchasing a vehicle,. this is our 5th vehicle that we purchase from Carson Toyota. I will be returning to Carson Toyota for mi automobile service needs, and will return for my Automotive purchasing needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle

By Nacho0904 on 3/3/2018 at 6:52 PM. Helped by Mike rumbaugh.

I always bring my toyota highlander here for service even though its past its warranty. I only trust Mike with my vehicle. He's great.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professionalism

By solstice04 on 1/31/2018 at 1:40 AM. Helped by Mike Rambaugh.

Mike Rambaugh is such a pleasure to have assisting me. I really appreciate how he makes recommendations to extend the longevity of my car life. I always take my car to dealerships that provide genuine parts. That being said I have owned a Ford EXP, Nissan Sentra, Volkswagen Jetta and a Saab 93. By far, my RAV4 has given me the best usage and enjoyment.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a positive experience at this dealership!

By hartlady on 1/27/2018 at 9:37 PM. Helped by Edward/Service.

Very nice staff at this dealership, I always feel valued! Someone always available to answer any questions I have. Staff goes out of their way to provide good service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By Alzira on 1/20/2018 at 6:07 PM. Helped by Mike (service advisor).......he is great..

It was great. We always go there to do the maintenance. They are very trustful. Mike (service advisor) is very commited. We like to do the maintenance and wait meanwhile we take a look in the new cars, pices etc. to get updated and in the future change for a new one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1st Maintenance

By Patricia Barker on 1/11/2018 at 10:38 PM. Helped by Service Adviser Brian.

I was very impressed by the staff when I purchased my new Corolla, but I was beyond ecstatic with the wonderful, friendly service I received. Your staff is very personable and listens. I want to thank everyone there for making what could have been a boring wait a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil Change

By 50LadyDDT on 12/19/2017 at 11:05 PM. Helped by Kike Rambaugh.

I was very impressed, didn't have a long long wait without having appointment. Drove in on waiting time. First time in a long fast service

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I walked in not expecting much but left satisfied

By Loyal on 12/6/2017 at 2:41 AM. Helped by Matt Rawashdeh, Ibrahim Subeh.

I have been a customer Carson Toyota for many years and I was pleasantly rewarded for my loyalty. I was treated with respect and made to feel very important.

I would recommend this dealer.