Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
3.3  
Friendliness
3.9  
Overall Experience
3.2  
Price
3.3  
Quality of Work
3.4  
Service
1.6  

Dealer Reviews

Show:  

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

dishonest, shady

By pissed on 2/27/2019 at 12:21 AM. Helped by Sam, (Bo has been helpful).

We agreed on a price, received a sales agreement, wired the money, then they tell me they sent it to the auction. very Dishonest!!!!! I would think long and hard before dealing with these folks.

I would not recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Helpful

By Micahlove58 on 1/21/2019 at 10:57 PM. Helped by Bo and Marcus.

Good. They delivered the vehicle and paperwork to me. Made sure it was clean. Took care of things after hours. Willing to go extra mile.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Bait and switch

By Cargirl on 9/7/2018 at 9:52 PM. Helped by Sales rep.

Responded to ad on Car Guru this morning! I talked to two people who told me the car advertised that we were looking for was on the lot and had not been sold. We immediately drove 100 miles to see the vehicle. Upon arrival, we were immediately told by a Sales Rep that the car was sold yesterday. Some nit wit thinks this helps business! I do not trust them. Would not buy from them, Noticed ad is still on Car Guru! Buyer Beware!

I would not recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Ripped of my family, won't make good...Lemmon Law

By James Lefler on 3/28/2018 at 4:15 AM. Helped by Numerous ones.

Long story short, we traded a brand new 4 door jeep that we paid cash for for a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did long story short, we traded a brand new four-door Jeep that we paid cash for 4 a used pickup and a motorcycle that they had on a lot. I did not want my brother to trade but he decided to do it anyways. He found out why I don't like dealerships when he went to fill up his gas tank the first time. Come to find out, the dealership had the truck for a while and used it for driving. When you fill the tank up the filter had been ruined it's a known fault on these trucks and this one was completely wrecked. The fix is about 1100 or more dollars and the dealership did not want to touch it. Finally they decided to help him with the cost but then backed out at the last minute when they found out how much it would cost them. They did the bait and switch on him and won't even correct the issue with the truck. He treated them a perfectly fine vehicle for one that has scratches on it, way more miles, and broken parts... Overall, I think they got the upper hand as they always do. This dealership is not honest. If you read this review and use them anyways it's because you don't care about your money and that would be your decision to make. My advice as a regular guy is to go to a private seller and pick up the vehicle you want used. The chances of it breaking down are the same as a car lot vehicle. The only difference would be, the dealership is going to over charge you to fix it when it was their problem to begin with. It does not cost much to find a good honest mechanic in your area and have him work on any issues that your car has. We pay cash for all of our vehicles and do the maintenance as we go. If you spend about 5 or $6,000 you can get a good used vehicle and it's affordable. You don't need a brand new $60,000 car that just going to break down like the rest of them. Don't let these dealerships rip you off they have gone too far they're almost as bad as the government... Shame on you dodge of Ardmore Oklahoma

I would not recommend this dealer.

Overall Rating

2.5  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price

So Disappointed - Felt Humiliated

By SamTex on 2/17/2018 at 7:41 PM. Helped by Marcus.

Recommend this dealer? No I am sure some people have good experiences with this Co. But if your anything like me, Please be careful!! Yeah, I have poor credit, not much to put down. But that is why I chose this dealership. They advertise (Zero down, 99% approvals, bad Credit/No Credit ok). I filled out a credit app. and I was sent a text that I was pre-approved for the car I wanted. I still did not get my hopes up. But they still said, bring the documents listed and what time can I come pick up my car? So, I drove an hour and a half. When I got there I still felt I would not leave with the car. Yet my Salesman said "we will make a deal." Then Reality hit. They said, we need a strong co-signer or $5000 down. I knew it! I guess they thought if we just get him here, maybe he will do one of the two? I was so disappointed. I would have been so understanding if they had told me, "Look, with your situation, it's gonna be difficult." The funny thing (if you look for that) was as they shook my hand to say good-bye. They said, "Hey at least the Bank finally approved you, now you have 30 days to come back with a co-signer or $5000 and we can get you in a car... LOL...Naw, Really!!!? It was the worst experience I ever had, to go from exhilaration to total degradation was so disappointing! But good for those who's experience goes better!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Each visit gets better

By Mercy321 on 12/1/2017 at 5:45 PM. Helped by Craig Sam.

We have bought several vehicles from CC Dodge. It has been a pleasant experience each time. Bo, Sam and all the guys there work really hard to get you what you need, whether it be financing or finding you a car that they might not have in stock. Craig was very courteous and professional. They put no pressure on customers to buy. Over the years it has been a very good experience with CC Dodge.

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Sorry and undependable

By Ramtruck101 on 11/27/2017 at 6:42 PM. Helped by I dont remember.

The service department would not fix the problem that was occuring kept telling me there was no oil leak when was and i gave my truck to them twice they would not fix my problem i stll have a oil leaking truck so i do not reccomend the service they will work aeound the problem area but will not fix the problem

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Happy with my new Jeep

By Josh on 11/25/2017 at 10:28 PM. Helped by Craig, Cameron.

Craig and Cameron were great to deal with, I felt like they really helped me to get the Jeep I wanted. I would do business with them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I put my comment in another area.

By Jk on 11/16/2017 at 5:08 PM. Helped by Chris.

Chris was very professional,he paired my phone,explained how everything worked,called me the next day to see if I had any questions. And told me to call him if I had any questions.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

October 28, 2017

By Jules on 10/30/2017 at 2:45 PM. Helped by Frank Chavis, Financial, and Octavius, Salesman.

Came in on Saturday, October 28, 2017. We were greeted by Octavius when we pulled into the lot, he was not pushy but totally on top of his game. We let him know what vehicles we were considering, he got the keys and we were on to the test drive. Octavius provided great service for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BOUGHT MY 1ST NEW CAR AND OUR SALESMAN WAS MARCUS

By journeyman on 10/28/2017 at 12:04 PM. Helped by MARCUS.

Our experience was very pleasant and we were treated with respect our salesmans name was Marcus he was awesome put us in a very nice car we are pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had the best salesman

By Yoakum62 on 10/23/2017 at 11:14 AM. Helped by Camron Murphy.

Carmron Murphy was so nice and did not push me to buy just anything. And it did not take all day that was a plus. I will buy my next car there

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of new car

By Ajsouth on 10/12/2017 at 6:12 PM. Helped by Jeff & Sleepy.

This was probably the easiest most pleasant car buying experience we have ever had! They found the exact car I wanted color and all very quickly!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of first new car

By ctodd on 10/6/2017 at 2:51 PM. Helped by Sleepy Purvey.

Sleepy Purvey at Carter County Dodge, made the process easy. He worked with me to get the car in my price range. All the members of the staff were friendly and helpful. I would definitely recommend Sleepy and Carter County Dodge to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Cooperdooper on 9/23/2017 at 12:14 AM. Helped by Sergio.

Sergio is informative and sweet. I love my Chrysler Pacifica, as do my puppies, and I will recommend it to anyone. Thank you so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

wonderful

By JP2017 on 9/6/2017 at 3:25 PM. Helped by Cameron.

Cameron found us what we wanted and was very patient with us while we made our choice from the options we were shown. Everyone we dealt with was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The perfect truck

By Coy111 on 8/14/2017 at 1:31 PM. Helped by Craig.

After test driving different cars Craig found us the perfect truck with a good price. Not to mention the financing person (I can't remember his name) was very helpful and found us a great interest rate.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership!

By Lin2017 on 7/28/2017 at 1:43 PM. Helped by Tony.

We are new in town, and they treated us like family. Great people! If you want to be treated like a person, not customer, come here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

purchase new car

By Kirby on 7/27/2017 at 5:42 PM. Helped by Craig Bryant.

Down to earth sales team with the best prices in the area. Thanks Craig for putting me in the right Jeep for the right money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Pleased Customer

By GRANDMA REBA on 7/19/2017 at 2:47 AM. Helped by Sleepy Purvis.

Sleepy did a superb job of showing me numerous Dodges yesterday!! We are pleased to say that with his help, we purchased our Jeep Grand Cherokee. We are very happy with it! Excellent Work, "Sleepy"

I would recommend this dealer.