Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing representative

By Tammimae on 8/8/2018 at 3:54 PM.

He was very professional and informative, he made sure I understood every part of my policy and I feel as if I had any questions I could easily contact him and have everything explained again.

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Sold the car to another customer while we were test driving

By Buyer2012 on 5/27/2018 at 4:59 PM.

I made an appointment when Honda greedily double booked, The car was literally sold to another customer while me and my wife test drove it unbeknownst to the salesman also. I understand big business and the greed of corporations to make the quick sale over establishing lasting generational business. I drove not even a half a mile and purchased a more expensive car from Hall Hyundai for one of my three sons. Guess who my other sons will not be purchasing from?

I would not recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
2   Price
5   Quality of Work

Great Service

By snoopy on 4/20/2018 at 11:49 AM.

Collette was very courteous and the service was great. Also thanks for changing the TV channel in the waiting room to the local news versus HGTV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Professional

By vesths on 4/15/2018 at 8:48 PM.

Don Matol was great along with the service. He went out of his way to have the mechanic explain the options on a service item to me. Very personal and excellent to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Advisor

By Willie on 4/14/2018 at 4:22 PM.

I recently brought my Odyssey in to Casey Honda for an oil change. My Service Advisor was Collette. She and her team took fantastic care of my van and got me back on the road in the promised amount of time. Collette’s professionalism and friendly demeanor will be the reason I’ll have all my future service performed at Casey Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience !

By katerie on 4/9/2018 at 10:20 PM.

I love my new car! Casey Honda is the best! I will always be a team Casey Honda for life! Always a pleasure working with them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good service

By Virginia on 4/9/2018 at 10:55 AM.

Don Matol is very accommodating. They were busy that day but the wait time was reasonable. He discussed comprehensively the needs of the car without being pushy to get it done at that moment unlike other car service place. Thank you. 3rd car we got from Casey Honda and will definitely make business with you again.. Good job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Cheryl L. on 4/8/2018 at 3:38 PM.

I was able to get an appointment in a very timely basis and was greeted promptly upon arrival. Don Matol was wonderful to explain the process and give me a length of time to expect to be there. The wait was shorter than expected. This was truly a situation where the customer service exceeded my expectations -- the focus was on my vehicle and the opportunity to provide a bit of education about my vehicle. I will return for service again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a recall on seat. In and out very quickly

By Nana8 on 4/8/2018 at 1:08 PM. Helped by Taylor ,A very kind and professional young man.

Service department employees are friendly. They greeted me with a smiles explained what was going to be done, and showed me to the launge .Great coffee ?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don Matol Excellent Service

By John Oppenhuizen on 4/2/2018 at 3:23 PM.

Always a pleasure to deal with Don when my CRV requires service. He communicates clearly and ensures I get the service I need for my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Recall

By Rock on 4/1/2018 at 12:29 PM. Helped by Taylor Powell.

Taylor was knowledgeable and courteous. He explained how long the work would take and explained why I would need to return to have a piece of Reveal replaced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Don Matol and excellent service

By coolmama on 3/28/2018 at 2:26 PM.

Don is always looking out for my best interest. He is very thorough in making sure I get the service I need for my vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent team manager communication

By MWilliams on 3/26/2018 at 12:01 PM.

Some initial confusion about 15 K service cost, the Don cleared everything up and have the car ready before requested. Great service, explanation of specific costs, customer focus.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great Service

By sconnor on 3/21/2018 at 4:23 PM.

My salesperson, Kaeley, was great and very knowledgeable about Hondas. She took her time in explaining everything to me with the different trim levels of the Accord as well as even took the time to show me the service lane. Being new to the area, I wanted to be able to have a dealership I could get my cars serviced as well. Her smile and her sense of humor was definitely a breath of fresh air from all the other people trying to force me to just buy a car. Not only do I hope to buy another vehicle for my son from her when it's time for him to purchase as well, but I definitely plan on bringing her Kumquats from my garden!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Danny on 3/20/2018 at 2:39 PM.

As I have come to expect, once again the service from Collette and her team was outstanding. She is great to work with and gets services done quickly and gives great feedback on what was done and may need doing in the future. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast service

By Kenneth Graham on 3/15/2018 at 7:26 PM.

Fast and friendly service. I've been here 3 times so far and both times were very pleasant. Thanks for doing the right the first time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"Always Pleasant!"

By Grammy3 on 3/13/2018 at 4:08 PM.

Who would think that a visit to the car dealership would be "pleasant?" And yet it ALWAYS is! Collette Stevens calls me by name, smiles alot, and always gets me in and out on time. This visit was actually 15 minutes UNDER the estimated time...YAY! She lets me know what's coming up on our service schedule, so that I am never surprised at the next visit. The waiting room is very comfortable with an A+ coffee machine, TV, vending machines, magazines (not all about cars) and many chairs and tables to use if you have work to do. Casey rules!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job, Don Matol!

By Eileen on 3/12/2018 at 4:58 PM.

I always like working with Don in the service dept. He is a joy to work with & he is always kind, fair, & easy to work with. I enjoy seeing his smiling face every time I go there. I know he’ll always give the best deal possible, & he always does what it takes to make sure you are satisfied with the work done. Thanks, Don for making each trip to the dealership a happy experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless trade in experience

By Ksantos82 on 3/6/2018 at 1:56 AM.

Needed to trade in the Civic for something bigger with the family. Joe worked with us and helped show us around some larger vehicles. He met us at our price point and worked with us to make it work. Couldn’t be happier. Will be returning to visit Joe and recommend him to anyone else looking for a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jennifer Villa

By Amor92 on 3/3/2018 at 2:49 AM.

Absolutely the best. Her attentive to detail and understanding of what I needes made my experience with Casey another great one!. She is fantastic and the same for the entire team that helped my purchased a great one. Thank you on my 2016 dodge journey!. Yahaira Rivera

I would recommend this dealer.