Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.5  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Iane595 on 12/6/2018 at 6:14 PM.

Everyone at this dealership is extremely customer service oriented. Aaron was especially helpful in finding a vehicle that was geard towards my wants/needs. This is my second vehicle purchased from this dealership and I have no complaints!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Part of the family we’ve bought 6 vehicles from them!!

By Lisa/Jerry Malpass on 12/6/2018 at 10:26 AM. Helped by Laura Gayle sold us 3 precious Sorentos when working there..

Aaron made our experience for #5/#6 so pleasant. He made sure he explained new features and took excellent care of us!! Highly recommend Aaron!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charles Archer made my experience GREAT!

By tkline97 on 12/5/2018 at 8:56 PM.

I bought my first vehicle today, a Chevrolet Silverado and the entire process was great! Charles Archer the sales tech was great and made the process smooth. The service dept is outstanding I feel like a King the way I'm treated. Charles the sales rep is very easy to work with NO STRESS! The entire Casey team makes your life much better because I feel they actually care. I've become a customer for life!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By Perry123 on 12/2/2018 at 4:54 AM.

My experience at Casey Kia was simply outstanding. Brandon Thompson was above all the best salesperson you would ever want to work with when buying a car.. I also dealt with the general manager Roberto Dial and Finance person Steve Jernigan. Each of these individuals made me feel like a royal queen. I will definitely return in the future!!!!!! Thank you all for an awesome experience . Lisa P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Poly688 on 11/15/2018 at 2:49 AM.

Buying a car has never been easier. I had a great experience. I got all of my questions answered and all the salesman are great. Would definitely recommend this dealership to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service

By Navygalant on 11/8/2018 at 6:13 PM.

I am very satisfied with the service I was provided with. Aaron was more than accommodating to my needs. I got the car i wanted for the price i wanted, and he make that happen. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Donna on 11/10/2018 at 5:34 PM.

Aaron is awesome, excellent customer service. I had a very bad experience with this dealership and Aaron turned that around. I will be a return customer because of him

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price

Awsome!!

By Debsford743 on 11/10/2018 at 1:20 AM.

My experience was amazing Aarron was an amazing salesman he was so very kind and understanding about my situation about not being able to cross the bridge and the water to get to the dealership to get my car so he accommodated me instead bringing it to me...I will not forget him and his kindness I'm so happy with my car it's not brand new but it is to me I love it so much.. I'm excited to get my first check up on it as soon as I find someone to make the drive with me..again Thanks Aarron.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By SINGLE MOM OF 2 on 11/9/2018 at 4:07 PM.

Looking for a preowned car for my 17 year old daughter since she totaled the last one in 3 months was exhausting. We Came to Casey Kia looking for something in the budget from the insurance claim, Aaron brought out several cars from the lot to my daughters dismay expressed no interest. He actually took the time to look at other casey locations , we drove over and Walaaah, there sat the car we bought. Aaron took the time to connect with us. I shoot straight from the hip and was prepared to hit another dead end at this dealership. Aaron shines above the other salesman at this dealership. The others. Old learn from him

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Blown away by the customer service

By Tgood1996 on 11/8/2018 at 3:04 PM.

So first starters, I’ve never bought a car through a dealership before and Aaron Mcgiffin was definitely helpful throughout the whole process. I owned a car with no ac and let me tell you, in the middle of summer, it’s the worst. I decided it was time for an upgrade. But, he went out of his way to allow me to see the car while I was working because I couldn’t leave. With all of his help, I fell in love with it and the process just became easier and now it’s mine. I will definitely send people your way! Aaron your rock! Thanks again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and excellent help

By Mmoore757 on 11/9/2018 at 2:50 PM.

Sales rep was very helpful and knowledgeable and understanding. Her and manager helped out and answered every question accurately. I would definitely recommend to anyone. First was working with Fernando Lennon and he knew nothing about the cars and had no answers to anything asked. He promised things that weren’t true. He was horrible to work with and very unprofessional about everything. Ended up leaving him and talking to shaliyah borrow about my vehicle purchase which was initially a used vehicle. She told me better options and helped guide me to help me get approved for the best vehicle that fit my life and financial situation. I am very please with her service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Spending money was never so much fun.

By Bob H. on 11/8/2018 at 6:08 PM.

I would say I was totally impressed with the customer service I received from everyone at the dealership from the auto detailer washing a beautiful black pearl Stinger to the general manager. Special thanks to Aaron, Todd and Pamela for making my fiance and myself comfortable and well informed during the process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service at its finest!

By Ashleigh on 11/8/2018 at 3:45 PM.

Would 10/10 recommend Aaron McGiffin for your next car purchase experience! Casey Kia’s staff is knowledgeable and trustworthy. I will be back for any future purchases. Thank you Casey Kia and all of your wonderful staff!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience we ever had

By Matt on 11/8/2018 at 3:57 PM.

If you are looking to buy a car you need to see Aaron. He went out of his way to find the exact vehicle we were looking for and made the whole buying process smooth and simple. We have bought a lot of cars but never had one this smooth and simple.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

I left with what I wanted!

By Pickett on 11/8/2018 at 11:06 AM.

Fernando was honest and a help. It's all that you can ask for. Overall, I'm thankful for the time and experience there at Casey Kia.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great salesperson

By Hargrave4 on 10/16/2018 at 3:19 AM.

I went in looking for a vehicle. Barrington got right on it. He helped me pick out a car and helped me EVERY STEP of the way. He’s the person to go to if you need a vehicle. I was having some problems and he made sure he helped me out. I thank you very much for your time in helping me. What a great person! Glad that you were my sales person

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

I got that what I wanted to have!

By SVEN on 8/28/2018 at 12:51 AM.

The sales manager Fernando Lennow listened to me. I wanted to buy a specific car. Mr. Lennow did not urge me to buy anything else. He has done what I wish and now I have my vehicle what I wanted. Many thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Not pushy

By Jeepbum on 8/8/2018 at 8:56 PM.

The two guys that went through the process of getting me into a vehicle, that was safe and affordable, was awesome! They were knowledgable and upfront. Honesty is really hard to come by and Casey Kia is one that I recommend! Thanks so much Mr. Todd and Mr. S.Mitchell!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience at Casey Kia

By TSkinner on 6/4/2018 at 10:16 PM.

This was my second time purchasing a vehicle, but my first time purchasing a brand new vehicle. Shaliyah Barrow made this a great experience. I told her what I wanted, and she was able to provide me with the car that I was looking for. Shaliyah was VERY knowledgeable about the car, which made my car buying experience a breeze. When in need of another vehicle, I will definitely be returning to Casey Kia. I would recommend Casey Kia and refer them to Shaliyah. Thanks again for your hospitality!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience was excellent

By Tiffany Moore on 3/14/2018 at 6:37 PM.

My experience at Casey Kia was awesome. Kelvin Williams was my sales associate and he was fabulous. He sat my husband and I down and explained clearly what we were dealing with and what our options were and he put us in a great vehicle. The service was just totally awesome. I would recommend Casey Kia to anyone. And ask for Kelvin Williams. He's the best!!!

I would recommend this dealer.