Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
4.5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Fred Patterson

By Morgan783! on 7/14/2019 at 5:40 PM. Helped by Nicki MacLeod.

Fred Patterson is a great salesman. Kind, attentive and made the deal very smooth. Free oil changes and life time inspections r great too. Had a wonderful experience at Southern.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By SHARONHOLDCRAFT on 7/3/2019 at 6:14 PM.

Went above and be on !! Great employees work with my schedule. Took no time at all to do my oil change and tire rotation !! Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality Customer Service

By The James on 7/3/2019 at 4:34 PM.

Response time to inquiries where lighting fast. Customer service was above standards. The experience was like buying from a favorite family member. We were impressed over enjoyed with our buying experience at Southern. Fred has a lifetime customer and friend. Thanks again for such a great experience.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
3   Overall Experience
5   Price
5   Quality of Work

From beginning to end of my purchase.

By oscarbeta on 7/3/2019 at 1:34 PM.

I delt with Nina which she was exceptionally. Ok now on to the financing. I have been buying Kia's for years. I had decided to get the car loan through my bank for a very low percentage rate. Rudy had been going through other lenders and BECAUSE I decided not to use them and would not put my husband on my loan for the vehicle he took away the military discount and other discounts which I was not happy! As far as I'm concerned for as many Kias I have bought through the years I should have still been able to have the discounts. Word of mouth goes A LONG WAY!! Now on to having my car detailing my vehicle. The girl I delt with to get detailing done was exceptional. Now the one I delt with after detailing and picking my car thought was very rude. A customer had just walked into her office and Because of that she made my husband and I wait 20 minutes to give us the keys to our car. I think if she had excused her self for a few moments the customer in office would not have minded I work in retail and have for many years. If you have any questions by all means call me and we can talk more. Thank You, Kathy LaRose

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service and very couteous

By SANDRA.IRONS.WILLIAMS on 6/29/2019 at 2:26 AM.

good service and excellent customer service as well. They are always ready to accommodate my needs and were always ready to answer questions that I have.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Inspection

By BACHMANG05 on 6/28/2019 at 2:10 PM. Helped by Tammy Millspaugh.

Wanted to e press my thanks and gratitude for the service that was provided for the state inspection of my Chevy Cruze. The Service Writer Tammy Millspaugh, was a true professional. She expedited a last minute state inspection on my vehicle. Tammy Provides the highest level of customer service. I have recommended my friends to give her a call if they need service on their vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nina & Rudy made it happen...😊

By Cindy2019 on 6/28/2019 at 12:33 AM.

Given my circumstances Nina and Rudy went the extra mile to help me get into my new Sportage. They had quite a few challanges and obstacles. I really really really appreciate your patience . I thank you from the bottom of my heart. Cindy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Jmac on 6/27/2019 at 9:22 PM.

Fred is a very knowledgeable salesman. He goes far and beyond to make sure you get what you want and be very comfortable. Excellent salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service 7500 mile checkup

By GWTHOMPS.GT on 6/27/2019 at 4:19 AM.

Excellent customer service. Service manager very personable. Work done to my satisfaction. The entire team clerks, sales people, janitor, cashier were friendly and responsive. Great service

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience Ever!!!

By Cedric32 on 6/25/2019 at 7:23 PM.

Our buying experience was perfect! Frederick and his entire team made sure we had a seamless experience! I would recommend my friends and family to go see Fredrick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By JESSEMATUSZAK25 on 6/25/2019 at 4:46 PM. Helped by Other.

Amazing service helped me out for everything. Keep up the great work. Will recommend people to go too the dealership for fast service. Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience at a dealership ever!

By DND1976 on 6/25/2019 at 3:48 PM.

Before having to walk around the showroom looking for assistance, like previous dealerships. We were greeted at the door by Nina. My wife Stella and I felt instantly comfortable with her from the start. She demonstrated the Kia Sorento to us, ensuring we understand every feature and package available. During the pricing of the Kia, Nina showed us purchase and lease options. As Stella and I have never leased before, we were hesitant. Nina’s knowledge on leasing was superb! She never hurried us or got annoyed with us. Nina spent several hours with us, treating us as if we were her only priority. Needless to say, Stella and I will be picking up our new Sorento on July 15. We recommend Nina Kruger to anyone looking for a new vehicle. She’ll treat you like family!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!!!

By Cds4332 on 6/25/2019 at 12:28 AM.

I worked with Nina on my new car purchase. Throughout the entire process she was extremely helpful and knowledgeable with all of the Kia products. Nina made what is normally a dreaded process, very easy and effortless. I appreciate her time and commitment to my car buying needs.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Great

By bjmerrells on 6/24/2019 at 9:12 PM.

Friendly and worked with my husband and I’s budget. Great customer service always smiling and made sure I, the customer, was satisfied with everything that was provided.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

A+++ Experience

By AMYDENISE73 on 6/20/2019 at 4:31 PM.

Our buying experience was perfect! Frederick and his entire team made sure we had a seamless experience! Ps- The finance manager (sorry I forget her name) was so nice and professional!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service

By GARYTYLER1 on 6/19/2019 at 12:43 PM. Helped by Sorry , don’t remember there names.

I had my truck serviced , from setting up the appointment , getting the services completed,to Picking up my vehicle, everything was easy and perfect , thanks !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car I have ever bought..

By Lacrossedrver on 6/18/2019 at 1:25 PM.

I would like to take the time out yo say thank you to Fred Patterson. He was one of the best salesman I have ever had. He took the time out to guide me through the sales and I knew exactly what I was getting. Truly my best car buying experience. And I will buy another from him. Thanks again Fred!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Satisfied

By SIEGEDAD on 6/17/2019 at 8:30 PM.

I came over from Perry Buick and although it took a little longer than I would’ve liked, they researched and fixed the problem. Still wish I got my free state inspections from Perry Buick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By TONYLDREW on 6/17/2019 at 4:51 PM.

T J Caforio was my sales associate. There were no high pressure sales tactics used. He was very professional during the entire process. Great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Way to go Nina !!

By Laurent on 6/14/2019 at 12:10 AM.

Nina’s friendly personality and extensive product knowledge made her attentive to our needs during our car purchasing process. Keep up the great work, Nina!

I would recommend this dealer.