Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding in every way. Always prompt greeting and attention to details.

By rwmissouri on 12/23/2017 at 5:20 PM. Helped by Jim Scarborough, Cody Parish, Trent Lewis, David Rodriguez, and Josh Harter..

I have purchased 10 new cars at this fine dealership. Very friendly and honest staff. Can’t think of anything except good things. Highly recommended. None better.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase Review

By gaylec620 on 12/18/2017 at 5:16 PM. Helped by Eric Berkey and Josh Harter.

The employees were friendly, knowledgeable, helpful, and made the car buying experience fun. The dealer walked me through the important aspects of driving the Tucson ie: lights, wipers, phone workings, etc. before I left the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

My New Car

By nkvinyard on 12/12/2017 at 5:40 PM. Helped by Same as above.

Love this dealership and the car we purchased. No hard sell, very helpful, in fact I went back the next day to deliver a couple of things from the car we traded and the general manager (Cody) and salesman (Clint) both were very helpful in answering my questions. The service manager (Trent) also introduced himself the day before when we purchased the car.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Return customer

By dlpettigrew on 12/12/2017 at 5:18 PM. Helped by Jim Scarbrough, Clay Minor.

I have bought 3 vehicles from this dealership. My husband and other family members have also bought vehicles here. I used the same salesman each time and he is familiar with my preferences in style and accessories. He greets me each time I see him when at the dealership for maintenance or other work. All the employees are friendly and I especially like working with the service department. They always work with me on the best time to get my vehicle in for service. I am a satisfied return customer and I think that says it all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Not sure what you mean by title. However this dealership has been very good to work with. It is the second time I have purchased a car.

By gsartin on 12/1/2017 at 5:20 PM. Helped by David Brewer.

See above under title of review. Not sure how to title a review and this survey will not allow me to continue without tying something in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walt's new ride.

By xxxxxx on 11/30/2017 at 5:17 PM.

Cavenaugh is 3 for 3 as of this writing. I feel blessed to have such a component operation near me to fulfill my driving needs. I find all it quite comforting to be the recipient of their professionalism. Thru the last 4 1/2 years I have been asked "what brand of car is that" ? I have been proud to show it off and advise total strangers of both the merits of my car and its dealership. Regard, Walt Kelly PS. I would be even happier if this survey was much shorter.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

11/24/17

By chasheird on 11/25/2017 at 5:19 PM.

see previous statements above. I was very satisfied with the experience. I would return to the dealership if and when I should need another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cavenuagh Is The Best

By wardhawley on 11/24/2017 at 5:15 PM. Helped by Cody, Josh, Eric and Trent.

We have been a Cavenuagh family since May 2007, and just purchased our third Hyundai. We have known Cody and Trent from the beginning, and they have become like family members. Both are top notch professionals and the most friendliest and personable gentlemen you could ever hope to meet. This is a dealership we have come to place our trust in over the years, and we will be coming back for our vehicle needs in the future. When you find something that works, you just have no need to fix it. If you want to deal with personnel of the highest caliber, with the utmost ethics and professionalism, then look no further. Cavenuagh Hyundai is your place to go.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic Experience at Cavenaugh Hyundai

By judy_speers on 11/17/2017 at 5:33 PM. Helped by Cody Parish, Josh Harter, and David Brewer.

Cody Parish was great to deal with. We felt like we were treated well, the price was great, it didn't change-- sometimes we have agreed on a car and then the price changes because they claim "its not the same model exactly so it costs more." Glad to see there is a car dealership in Hot Springs that is honest, straight forward and works to keep your business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai lease

By nanharter6 on 11/7/2017 at 5:17 PM. Helped by David Brewer.

Josh Harter explained the lease and compared it to buying the car. I had never considered leasing a vehicle, but it totally worked for me.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thanks Jon and Robin

By jrnorskog on 11/2/2017 at 4:35 PM.

Have dealt with cavenaugh since 2007. First time we have and leased a car. Never had issue with repairs or employees.leasing this new car was a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding dealership, sales and service. Strongly recommended.

By rwmissouri on 10/26/2017 at 4:26 PM. Helped by Jim Scarborough, Cody Parish, Josh....

This, I believe is the eight vehicle I have purchased at the dealership. Will undoubtedly return again and again. What’s not to like? Jim Scarborough was the actual salesman. Also spoke to Cody Parish and Josh. All great people. Service also outstanding.wonderful experience and ni high pressure. Highly recommended!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By allycetaylor on 10/24/2017 at 4:26 PM.

I had a wonderful experience. I will definitely be a returning customer. Everyone was friendly and professional. You can't beat the deals at this dealership. I have and will continue to recommend to everyone I know looking into buying a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience in buying a new Hyundai!

By tgthom0348 on 10/18/2017 at 4:22 PM. Helped by Sales: David Brewer/ Finamce: Josh Harter/Mgr. Cody Parish.

It was a great experience! Everyone was helpful and friendly. We were in a big hurry and the sales person and finance officer were so helpful getting everything done in a timely manner!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By eberhardrettig on 10/14/2017 at 4:28 PM. Helped by Eric Berkey, Josh Harter.

This is our third new Hyundai from this dealership. My experience with the service staff has been excellent and an ongoing relationship with the sales staff, Eric Berkey in particular, has been established. Eric explained the concept of automobile lease vs. ownership in terms applicable to our situation so that we could properly evaluate our options. We bought the CONCEPT! After that the choice of product to fit the concept became an exhilarating experience. I need to add that at the outset a lease vs. ownership was a non starter. Eric found the way to turn my "negative" paradigm into a "positive" and closed the deal. That I consider "professionalism" and he is a valuable asset to the team of this dealership. Josh Harter did the tedious paperwork without annoying my wife or me. Great job! Thanks to you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Yeah

By JACOBLEONARD47 on 10/5/2017 at 4:32 PM.

Great place to get a new car and get some good quality service from would definitely recommend this place to anyone I know love the staff and hope to continue doing business with them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience

By krystall2003_18 on 10/5/2017 at 4:30 PM. Helped by Clint, Josh, and Cody.

My experience was great, the staff was very helpful with all my questions and the entire process. I am a return customer and come back to this dealership for the customer service and great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My car purchase

By tammystewart2 on 10/5/2017 at 4:17 PM.

I knew exactly what I wanted and what I wanted to spend. They did exactly as I was asking without any resistance. An amazing experience. Thank you so much!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new ride!

By lhutzel on 9/29/2017 at 4:36 PM. Helped by DAVID BREWER.

I am totally in love with my new car, all the added features I've not had before, or the ones that have improved from my last Hyundai. Just the big difference it has made in the way it handles and the difference from a 4 cylinder to a 6 cylinder really makes a difference in the performance and handling of the Santa Fe. I love everything about it. Your service to us during the sale was handled in a efficient and smooth fashion and very professional from all areas our salesman, finance and service. We couldn't be happier.Thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hot Springs Cavanaugh Hyundai

By christygrv on 9/24/2017 at 4:17 PM. Helped by Eric and Josh.

We were greeted by Eric when we first arrived. He was very friendly and knowledgeable. Josh was very friendly, and also patient with me while I asked all my questions when discussing financing options. I will be recommending these guys to my friends. Excellent customer service at this dealership!

I would recommend this dealer.