Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our second Caddy from Cavender

By D.S. Casillas on 4/4/2017 at 3:21 PM. Helped by Michael Garcia, Roger Espinosa.

My 2005 Escalade was getting old and we wanted a newer one with more features and safety features so when we arrived Michael Garcia greeted us promptly and politely. We purchased another Escalade and the process couldn't have been any easier. If you are looking for a new Cadillac I would definitely recommend Cavender Cadillac!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

felt like working with family!

By nj109 on 1/28/2015 at 2:50 PM.

Sales kevin james was a great guy walked every step with you made sure you were comfortable and a stright forward with you. This dearlship is for best ive been to 4 stars all the way! Good job guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had the pleasure of purchasing a Cadillac CTS through...

By jesse403 on 4/22/2013 at 11:03 PM. Helped by Kevin James (salesman) Mike Gonzalez (finance) Ken (sales manager).

I had the pleasure of purchasing a Cadillac CTS through Cavander Cadillac, and I'm very pleased with the overall costumer service from the moment I made contact with my salesman Kevin James. I did the entire process through the internet and over the phone because I'm not from San Antonio, and Kevin along with the rest of the staff i dealt with were very professional and treated me and my wife with the upmost respect. They even went as far as to personally deliver the car right to my doorstep. I have to say that i am extremely happy with Kevin James and the rest of the Cavender Cadillac family! I would definetley visit and buy from this dealership again, and without a doubt, recommend this dealership to my family and friends! 2 THUMBS UP!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I live in Del Rio Texas and the dealerships down here...

By TayP on 4/15/2013 at 4:35 PM.

I live in Del Rio Texas and the dealerships down here couldn't offer the car I wanted, in the condition I wanted, For the price I wanted. I put in quote requests on USAA.com. San Antonio is about 3 hours away however thats where I was receiving all of notifications from regarding my quote. Dealers had been calling me all day and night, so much so I wanted to pull my request. However when I got Kevin's email not only was he courteous he always made sure to call during respectable hours, unlike most of the other dealers who contacted me. Not only that he went out of his way to accomodate the distance providing me the highlest level of fidelity for any and every inquiry I made. I had a friend bring me to San Antonio to see the car because I haven't had the best experience with buying used vehicles so even though Kevin was a wonderful individual I couldn't just take his word for it. When I got there the deal was complete within about 30 mins. I told Kevin on the phone "If I drive all the way to San Antonio I want to "Turn and Burn" " Meaning I wanted to get up there, get the car, and head back, and he made sure that I was able to do that by having EVERYTHING prepared, he even had a back up plan if I changed my mind on the vehicle I had pre-selected. The staff at the dealership were very pleasant and polite, and their efforts seemed very genuine. When I left there I felt like I had just got a great deal, on a great car, I didn't feel like I had been taken advantage of, or swindled like you feel after leaving some dealerships. Kudos to the entire Cavender Cadillac team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

While we have been Cavender Cadillac customers for a...

By JimGallagher on 4/11/2013 at 3:07 PM.

While we have been Cavender Cadillac customers for a number of years, this was our first experience with Larry Sullivan. (Our former salesperson, Bob Davis, retired.) Mr. Sullivan was professional in every way. His approach to the sale was thorough and he answered all our questions. When follow-up was necessary, he was quite prompt. I never felt any sort of pressure. I felt that every aspect of the deal offered was as good or better than we were offered elsewhere. Yes, we did look at other dealerships and one is much closer to out home but we feel that a slight inconvenience of distance is worth the care we have become accustomed to from Cavender. I would welcome the opportunity to deal with Mr. Sullivan again and I make these comments without reservation. Jim Gallagher

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

To the entire Cavender team I want to say thank you for...

By dochump on 4/4/2013 at 3:55 AM.

To the entire Cavender team I want to say thank you for the finest auto buying experience I have ever had, and especially to Mr. James. To Mr. Cavender, I’m a young family man and I was concerned about the safety of my wife and daughter in a vehicle, and that is what lead me to your establishment.That’s where I met Mr. James. I was in old pants and a work shirt and Mr. James greeted me as if I were a fancy millionaire, a firm hand shake and a plethora of knowledge about the model I was looking at, never once did he judge me for the appearance or age. Mr. James is the biggest reason I bought a car from your establishment, a true professional; friendly, fair and most importantly honest with business, the old fashioned way. My family has been buying cars form there since I was a boy and my grandfather always said, "There is nothing like a Cadillac", and ill say, "There's nothing like Cavender Cadillac". Gratefully, The Humphrey Family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My husband and I recently bought a pre owned vehicle from...

By sparkler2112 on 3/21/2013 at 12:49 AM. Helped by Larry Sullivan.

My husband and I recently bought a pre owned vehicle from Cavender Cadillac and it was the easiest and best car experience we've had! Larry Sullivan was fantastic. I was very specific, knowing the exact car I was interested in. We thoroughly appreciate that he never tree to sell us another vehicle despite this one being a little higher mileage than the banks liked. We have already recommended Larry & Cavender Cadillac to several people and are looking forward to purchasing with them again.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Kevin James is absolutely top notch. The 2010 Sebring...

By peejikeen on 3/16/2013 at 2:37 PM.

Kevin James is absolutely top notch. The 2010 Sebring purchased is for our daughter. Dad bought the car in San Antonio and Kevin had it transported to Arkansas to our daughter. The transport driver, Harry, was also wonderful. Every step of the way Kevin was thoughtful and thorough. He has followed up with our daughter to assure everything is taken care of. Even if you are out-of-state, Kevin is state-of-the-art!! We will definitely be back. Thanks, Jesse and PJ

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

This was our first meeting with Larry Sullivan, as we...

By KABOOKA on 3/8/2013 at 12:40 AM. Helped by Larry Sullivan.

This was our first meeting with Larry Sullivan, as we went in to see our car in person. We found it on the internet. We felt very comfortable with Larry as the conversations went on. He has a nice aurora about the way he handles his business. We would call him our friend. As for Cavender Cadillac downtown, the people are very nice and were not in your face, pushing a sale. Compared to Cavender Toyota and Ancira Chevrolet. We recommend buying a car from Cavender Cadillac. Irene and Vicente Pena-Sherrod

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience - so good I traded in two cars and...

By LennyO on 3/5/2013 at 5:30 PM.

Awesome experience - so good I traded in two cars and bought two cars. Larry is a bulldog at getting you the deal you need and Roger in Finance is a tireless warrior in seeing that everything is taken care of to your satisfaction. Cavender really treats you like one of the family. Will definitely be back when it is time to trade up!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ed Noriega and Kevin James are a tremendous asset to a...

By Jobrtax on 2/21/2013 at 4:17 PM.

Ed Noriega and Kevin James are a tremendous asset to a already stellar dealership. They are honest, fair, professional and friendly. My family has now purchased four cars from them and Cavendar Cadillac ; every experience has been great. The costumer truly comes first at this dealership.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

It was a great pleasure in dealing with Kevin James, no...

By pmason81 on 2/15/2013 at 2:16 PM.

It was a great pleasure in dealing with Kevin James, no high pressure sales! We would definitely do business again in the future!! Thanks for experience Kevin.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I researched on the internet and circled 4 dealerships I...

By vr2013 on 2/10/2013 at 5:02 PM.

I researched on the internet and circled 4 dealerships I was going to visit. By geographic default I was the closest to Cavender so I had stopped there first. Kevin was wonderful to work with, not pushy, completely genuine and really super nice. Mentally, I was just looking and going to go home after visiting the different places then make my comparisons but it didn’t happen that way. Kevin and his manager (Ed) really went out of their way to work with me and I really appreciated that. This is my first experience buying a car at the first place but I would do it all again. Thank you guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Price
5   Quality of Work

I RECENTLY PURCHASED A CADILLAC ESCALADE FROM CAVENDER...

By ABENITEZ on 2/1/2013 at 2:41 PM. Helped by KEVIN JAMES & ROGER EPINOSA.

I RECENTLY PURCHASED A CADILLAC ESCALADE FROM CAVENDER CADILLAC IN SAN ANTONIO, TEXAS. KEVIN JAMES WAS MY SALESMAN &I WOULD HAVE TO SAY THIS IS PERSONALLY THE BEST SALESMAN I HAVE EVER PURCHASED A VEHICLE FROM. FROM THE FIRST DAY THAT I HAD SPOKEN WITH HIM ON THE PHONE HE WENT OUT OF HIS WAY, FROM PICS TO VIDEOS KEVIN SENT ME EVERYTHING I NEEDED TO ASSURE ME THAT THIS WAS MY DREAM CAR. SINCE THIS WAS ONLINE I WAS NERVOUS ABOUT TRUSTING THE PICS AND THE VIDEOS BUT I CAN MOST DEFFINATELY SAY YOUR EYES ARE NOT FOOLED!! THE CAR WAS EVEN BETTER IN PERSON!! I FELT CONVINCED ENOUGH THAT THIS VEHICLE WAS IN EXCELLENT CONDITION SO I WENT THROUGH WITH IT AND PURCHASED THE VEHICLE. THE BEST THING ABOUT IT IS THAT SINCE I LIVED SO FAR AWAY KEVIN BROUGHT MY CAR TO ME! I NEVER ONCE TOOK A STEP ON THE DEALERSHIP IT WAS ALL DONE FROM HOME! HE MADE SURE I WOULDNT HAVE TO STRUGGLE TO MAKE TIME TO GET OUT THERE SINCE IT WAS SO FAR. I JUST ABSOLUTELY LOVE LOVE LOVE MY CAR! AS KEVIN SAYS "ONCE YOU GO ESCALADE YOU NEVER GO BACK"!!I GIVE HIM A 10+ FOR EXCELLENT SERVICE AND I CAN DEFENITELY SAY THAT I AM GOING TO GO BACK WHEN ITS TIME FOR MY NEXT ESCALADE :) ASK FOR KEVIN JAMES HE WILL MAKE IT HAPPEN!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be happier with Larry's attitude, customer...

By paulagarrison on 1/17/2013 at 3:50 PM.

Couldn't be happier with Larry's attitude, customer service, quick response to questions, and overall just a great guy. I have purchased a car at Cavender previously, and they continue to exceed my expectations. Thanks guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A close friend if mine is an avid Cadillac driver and I...

By wade.vielock on 1/16/2013 at 7:14 PM.

A close friend if mine is an avid Cadillac driver and I reached out to him when we needed a new car for my wife. My wife was fairly specific on the car/color she wanted. Ed contacted me initially to make intros and find out our wants. Initially, they did not have the color on their lot but found one on a sister lot. They contacted that lot and Larry delivered the Cadillac in our drive way that next day. They allowed us to keep it over the weekend to test drive and that sealed the deal. It was an amazing experience. Then about 2 months later my Tahoe cratered after 136000 miles. I went into Cavendar, grabbed Larry and we hit the lot. We found the Cadillac that best fit my needs and again took it over a weekend and sealed the deal. Both experiences with Larry were awesome. He is to the point and gets you what you want. Thanks to Cavendar we are a dual Cadillac family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The staff at Cavender Cadillac proved to be a team of...

By willbuildit2 on 1/11/2013 at 7:26 PM.

The staff at Cavender Cadillac proved to be a team of dedicated professionals that made our buying experience a real pleasure! My wife and I's purchase required a little more work than usual. Our salesman, Mark Mauricio, Ed Noriega and even Billy Cavender worked with us until we were completely satisfied with the price and what we were looking for in a new cadillac.It was also a real pleasure working with Roger Espinosa as we finalized the deal in financing. We appreciate the effort by your team and love the new CTS! Thanks again Brad & Iris W. San Antonio, TX.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking to see what Cadillac had to offer. Was introduced...

By vmjmares on 12/19/2012 at 4:38 AM. Helped by Jerry Larrumbide.

Looking to see what Cadillac had to offer. Was introduced to Mr. Jerry Larrumbide by one of the used car sales men (very courteous sales person). Mr. Jerry was very nice and really knew his product. He showed such patience, not rushing to explain or show us different colors and least of all not pushing to make a sale like others have done at other different dealers. Made us feel very comfortable, thank-you Mr. Larrumbide

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Was greeted by Kevin James in the parking lot of the...

By shocker989 on 12/10/2012 at 11:54 PM.

Was greeted by Kevin James in the parking lot of the Dealership and he showed me the vehicle my wife and I were looking for. He was friendly, curtious, and was not pushy. I have had less than pleasant experiences in the past with car dealerships and was afraid of the same at Cavender. However, this was not your typical experience. The people treated you with respect, kindness, and were genuinely concerned about how they could help and make the experience as pleasant as possible. I commend Cavender and all of the people I met during my purchase. They have easily earned a customer for life. And the best part is, they did it by treating my like a person... Kevin is a great salesman and I would recommend going through him to purchase your next vehicle. He made it easy and the expression on my wifes face when the car was delivered was priceless! THANKS CAVENDER CADILLAC!!!! -Peter

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My wife and I are very happy and satisfied with the...

By Cip Dominguez on 11/29/2012 at 9:25 PM. Helped by Jerry Larrumbide.

My wife and I are very happy and satisfied with the service we received and especially our salesman Jerry Larrumbide. He explained in detail everything about our vehicle. Thanks!

I would recommend this dealer.