Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
4.8  
Overall Experience
5  
Price
4.6  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My last Taurus

By Glen on 8/26/2018 at 1:43 AM. Helped by Mostly Rufus did the most..

This is the 8 or 9th car I've bought at Cella. As usual, everyone was most helpful and answered all my questions. This time the 2018 Taurus was the car I have been waiting for, all the options were there, the color was right, Rufus made it happen. As the Taurus will not be made after March 2019, I have the one I wanted. My wife's car is a 2014 Mustang, so it won't be long before she is looking at my car and wants a new Mustang.

I would recommend this dealer.

Overall Rating

4.3  

5   Customer Service
3   Friendliness
5   Overall Experience
4   Price

Awsome

By Bulldogg1120 on 7/31/2018 at 7:53 PM. Helped by Danny Ewell, Lisa in finance..

We enjoyed our visit to cella ford . What a great staff they have! Danny Ewell our salesman Was great he keep us informed on all levels of the sale. Thanks to Lisa the finance manager to . She was great .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service from start to finish!

By Frank on 7/4/2018 at 12:04 AM. Helped by Michelle, Allen.

Inquired on internet and Michelle contacted me first. Very helpful and informative! Made appointment to come test drive vehicle. Once I arrived Allen helped through the entire process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb

By Bruce on 5/21/2018 at 8:09 PM. Helped by Kevin and Rodney.

New car lease was seamless and all involved were superb..from sales to financing and prep and car instruction ..I have been with Celka for 20 yrs and would not get a vehicle anywhere else

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First car payment in many years

By Kennail on 4/30/2018 at 7:44 PM. Helped by Dylan Sells.

I just purchased a "new to me" car from Cella Ford. I haven't had a car payment in many years and have been dreading the process. Dylan made it painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Buying Experience!

By Mel on 3/30/2018 at 9:49 PM. Helped by Christina & Maurice.

Had a great car buying experience with Christina. She is very knowledgeable and patient when helping customers. She listens and provided honest feedback making sure I got the right vehicle for me. I highly recommend others to deal with Christina if they want to have a fun buying experience!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

New Ford F250

By The Real McCoy on 1/24/2018 at 9:51 PM. Helped by Christina Barham.

I really enjoyed working with Christina when I was trying to decide on which truck to buy. She's the best salesperson that I've dealt with so far. She's not the typical pushy salesperson and she was very knowledgeable about the different trucks. See you next time!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great dealership!

By Big Al on 1/10/2018 at 8:30 PM. Helped by Maurice Frasier, William and Ron Locklear.

Purchased 3 vehicles from this dealer and about to buy a 4th. Salesman Ron Locklear has always been straight with me and makes me feel like a valued customer. Their service department is tremendous. The service writers Maurice and William have never been anything but honest, friendly and go out of their way every time. Their service techs always get it right the first time. I have bought many vehicles over my life and find this dealer at the top of all the ones I have dealt with. I highly recommend them!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience considering

By SalterNC on 5/20/2017 at 8:03 PM. Helped by Christina Barham.

I brought my daughter in today to look at and test drive a car that Christina Barham had been talking to me about since May. After my daughter and I returned from the test drive she decided that she wanted make the purchase. Christina did a great job making the experience as good as possible considering that another salesman that had someone wanting to see the car when we returned from the test drive was walking around complaining for some reason b/c we decided to purchase. He wasn't complaining right beside us but he was within earshot and made it awkward for my 16 year old daughter. That salesman needs to be put in check and learn to be professional. I heard him at least 3 times. Thank you Christina for making my daughter more comfortable. When I'm ready for a new truck I will be back and I know what sales person I will be asking for.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Never again Danny Ewell

By Neveragain on 4/5/2017 at 6:38 PM. Helped by xxxxxx Danny Ewell.

Lied and said they would fix the issues on truck. I purchased with cash and the story changed. After I purchased the story changed and they didnt fix anything.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service!

By dieselchic on 3/2/2017 at 9:33 PM. Helped by Christina.

Christina B., is by far, the best car salesperson me and my husband have ever dealt with. She is very laid back and not the typical pushy salesman that you think of when shopping for cars. She will go over and beyond for you and treats you like a long lost friend when she sees you. Cella Ford is a great Company to deal with. We have been customers of theirs now for ten years and everyone is very friendly there. Since we are averaging a car a year, I know what I'm talking about. I highly recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of a new Ford Truck

By BJW on 2/28/2017 at 8:03 PM. Helped by Christina and Rufus.

Christina Barham worked very hard at trying to meet the terms of my limits to make a trade. She didn't give up when we first could not get close to what I had set as my goals. But after a day or so she was able to get things close enough for me to be able to drive home in my new truck and the one I wanted too. They also gave me top value for my trade in. So ask for this lady when you go in you will not be disappointed. And she was not a forceful salesperson

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Very Pleasant Experience

By Keith McCarthy on 9/19/2016 at 2:28 AM. Helped by Christina Barham, Rufus Gaskins.

I've Previously purchased another vehicle from Cella Ford and it was the BEST vehicle I've ever owned so when the time came to upgrade it was a no-brainer to use Cella Ford again. Christina was extremely helpful and made my sales experience with Cella Ford a very positive experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Bobbie Hewlette on 9/16/2016 at 1:28 PM. Helped by Christina Barham, Rufus Gaskins,.

We recently purchased a certified F150 and a 2017 Fusion at the same time, and can't say enough about the friendliness, patience and knowledge of the sales and business staff. They went out of their way to make sure we were comfortable with the deal and with our new vehicles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christina Barnham

By LindaS on 9/14/2016 at 3:13 PM. Helped by Maurice, Rick and Diane.

I purchased a used Fusion in 2012 from Christina Barnham who found the car I wanted without dragging me to the dealership for cars I was not interested in, and has since become a friend and wonderful resource! The service deparent at Cella is also first rate. The management in service is knowledgable and courteous and appointments last almost exactly as predicted. I am so happy my friends recommended Christina to me! After 40 years as a VW owner, I am now going to be a Ford owner for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of New F-150

By JimFromHubert on 9/6/2016 at 12:48 PM. Helped by Christina Barham.

I had a great experience at Cella Ford. The staff were all very friendly and helpful. Christina was knowledgeable about the product and made the purchase experience smooth and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Christina made buying our new vehicle a pleasant experience

By TheBennetts on 9/5/2016 at 1:20 AM. Helped by Christina , Rufus.

Christina was extremely helpful in answering all of our questions and helping us to choose the perfect vehicle for us. We would most definitely consider buying future vehicles from Cella Ford!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

1st time buying from a major dealership.

By Shakima Wooley on 8/9/2016 at 8:21 AM. Helped by Christina Braham.

So this was my first time buying from a major dealership and the experience was amazing. I thought it was going to be this long difficult process. But it wasnt. Christina Braham took really good care of me from the moment I walked in the door. She was very professional and made me feel very comfortable about my purchase. Mrs. Clarion was very helpful as well. I would recommend them to anyone. Thanks Christina for all your help! Your AWESOME!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Cella Ford

By Ccoxgill on 8/9/2016 at 2:34 AM. Helped by Christina Barham.

Cella Ford she was amazing and made my purchase easy. I looked at a few cars and was able to find one I really liked. The customer service was great. My sales rep was simply the best hands down.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Used car purchase

By BBooth on 4/22/2016 at 5:36 PM. Helped by Jim and Devin.

Had a great experience buying our new SUV. The transaction started through the website, and finished the next day in person. The service was excellent, and the transaction went smoothly.

I would recommend this dealer.