Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
3.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Bummer dude13 on 12/8/2018 at 6:50 PM.

The gentleman by name of John Hizon that help me was really good i came out twice to show me the cars I wasn't convinced the first time if I wanted a mercedes or a BMW but I went back the second time he showed me the deferent series of BMW and showed me about the cars he was very Patient and calm and he wasn't pushy I'm glad I went out the second time he even came out on the day he wasn't working he was very nice very patient and i had a good experience and he help close a deal great job John Hizon Thank you very much for making it a great Experience in buying a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Experience

By Nasim123 on 12/9/2018 at 3:36 AM.

I had excellent experience iwith Mike Obi. He made my car leasing experience very easy. He was honest and . I would recommend his service to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Flew into LA for a specific car

By BNG on 12/2/2018 at 1:51 AM.

Anita was kind, helpful, and prompt with her answers about a CPO Z4. The buying experience was straight forward with no pressure to decide before I was ready. She was able to address all my asks ahead of flying into Burbank and picking up the car. Thank you Anita!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Anita is awesome!!!

By Brian123 on 12/1/2018 at 4:52 AM.

Anita was great to work with throughout the entire process. She made the experience a complete pleasure and I would highly recommend working with her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying another X5

By Gena on 11/28/2018 at 8:37 PM.

Great sales people and service! Ask for BMW car for service replacement before buying! Jordan for sales and Brian for service were excellent, I’d recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Anita is the best!!

By Funtimes on 11/27/2018 at 9:25 PM.

I give Anita 5+ stars. She went above and beyond every step of the leasing process. She was a pleasure to work with and helped make my experience positive, smooth and fast! She was genuine, sweet, and didn’t leave me hanging to find the deal I needed. I was in and out in no time and she even went out of her way to help me get my new BMW home. It was a wonderful experience - thank you Anita!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I swear you will forget she's the sales person.

By BetscoFM on 11/26/2018 at 11:11 PM.

Anita is a rare blend of knowledgeable and personable without being pushy. At all. She patiently answered 10 million questions, took her time on our test drive, and kept it all light. I swear you will forget she's the sales person. She understood what we were looking for and gave us a stand out deal, one that we could truly deal with. After 4 hours, we drove out with our BMW i3 happy as electric clams, sure that we got the best deal going plus all of the perks of buying at a BMW dealership. Her follow up is also excellent. Thanks, Anita!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Anita rocks = a satisfied customer

By AriaE on 11/24/2018 at 7:21 AM.

I’ll keep this short and sweet. Enjoyed my interaction with Anita from beginning to end. She was very helpful, positive and went the extra mile for me. Would highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

IMPECCABLE SERVICE!

By Bdsusak87 on 11/12/2018 at 9:56 AM.

I have never been so relaxed, confident and energized to buy a car in my life. I’ve owned 4 BMWs before the 2019 X3 I got, but this was a buying experience to remember. Anita is absolutely phenomenal. I don’t ever want to buy a car from anyone else again. She got me great prices, great coverage and was so patient. I HIGHLY recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Happy Customer on 11/11/2018 at 12:11 AM.

Matt makes it easy because he treats people with respect. He does his best to get you the best deal possible, and he didn’t waste our precious time. If you walk into this dealership and Matt Pruitt steps up first - you’re lucky.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Positive experience

By Jb_allday on 11/10/2018 at 10:09 PM.

I had the pleasure with working with Jordan Simon. I was pleasantly greated when I came to the dealership and he made me feel at home. I am in the customer service business and I know what it takes to deliver at this level. He was able to get me top dollar for my trade in and I feel he did a great job. This positive experience is clearly a reflection of the leadership of this establishment. I look forward to my future interactions with Jordan and Center BMW. Job well done.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Efficient and organized

By marcof97 on 11/10/2018 at 12:17 AM.

I was looking to get a new BMW and Anastasia's warm welcome and knowledge of BMW's was helpful. She was not pushy and was able to get the final price I wanted on my BMW X2. It's a beautiful car and I love it. I would recommend her for anyone who is looking for a BMW.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Did not honor tire coverage/waiting refund 4 months+

By imakeith on 11/9/2018 at 3:37 AM.

Terrible service experience that started on July 31,2018. I found my service advisor not being proactive nor helpful enough. "Den**" tricked me into buying a tire replacement instead of honoring my tire's road Hazard Protection coverage. I had to call him and asked for a protection program that covers my initial tire purchase from Center BMW. Before he honored the coverage, I had to purchase a new tire from them. Only then after, he promised to give me a refund in the future. I have been and still waiting for my money back for almost 4 months. I message him every week and he keeps saying his manager is on vacation or on meetings prolonging my situation. There are even some times where I had to wait for him to get back on office after 3 days. After 3 months of me waiting and contacting them, they only managed to check the status of my case once and supposedly "resent" their request, which I doubt. As much as I do not want to believe it, I think they did not even send out the first refund request to the third party company. My situation only got worse after the same tire replacement service. The tire that they replaced was less than 7 psi than the required measurement. So ever since, I have had problems with my tire pressure monitoring system. One morning, I had a warning that one of my tires was low on pressure, and on other days, all 4 of them. Because of this, I had to send my car to another BMW dealership, and I was right. They told me the tire was not inflated to the right amount and I have been driving unevenly, therefore causing more thread wear. As much as I enjoy the car I bought from Center BMW, this particular service experience degrades my whole impression of the dealership. I cannot recommend anyone for their own sake. Save yourself from having to deal with the stress and unnecessary time consumption. This case opened on July 31, and today is November 8. I will post an update soon.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service

By goldring23@aol.com on 11/8/2018 at 11:51 PM.

I had a very smooth process with Mike Obi in Internet Department. Amazing customer service. Brandon Barsh and Sharon Hovsepian were also key in making this process painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

my 528i

By tony00 on 11/7/2018 at 11:03 PM.

I came in centerbmw jordan simon helped me and made this deal a plesent one lance the manger was also great i strongly recomend Jordan as best

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly enivornment, great people, wonderful deals.

By ihavealicense! on 11/1/2018 at 11:53 PM.

I leased a new 540i from this dealership thanks the efforts of three people, Rose, Roddy and Sharon. This is my second vehicle from this dealership. I was looking around at other dealerships after a disappointment, but Rose was the key in getting me back to Center. I was then introduced to Roddy, a great sales person. He was attentive, thorough, friendly and professional. He even came in on his day off to help me, something I don't take lightly. Once the great deal was sealed ( for less than I expected) I got to work with the wonderful Sharon, manager of financing. If you deal with any of these three fine individuals, you're in good hands. If you get all three, you're in amazing hands.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Best BMW service in town

By Bmw m5 on 10/31/2018 at 1:04 AM.

Great customer service skill! Shahe was able to get me service needs handled promptly. Tried a few different service shops in the past. Was very happy here

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By jluria17 on 10/28/2018 at 7:56 PM.

Went it, knew what I was looking for. Spoke to and worked with Jordan Simon. Test drive, easy discussion on the numbers, fast and smooth out the door with Lance and Jordan. I highly recommend Jordan as a sales represtantive and Center BMW in general.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

X1 BMW

By Roze12 on 10/24/2018 at 9:13 PM.

First time walked in and greeted by Jordan with a smile. He asked a few questions and Understood exactly what I wanted and made it happen with no pressure at all!! Jordan and his manager Lance are exceptional. They are very willing to satisfy a customer. This is the BMW dealer to go to.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Amazing

By Mary on 10/22/2018 at 8:44 PM.

Anita Lee is a Rockstar! Run don't walk to buy your BMW from her. She made the experience so smooth. Thank you Anita Lee

I would recommend this dealer.