Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.8  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By AlisonG on 9/2/2019 at 3:11 PM. Helped by Ally Popiak.

I had a wonderful experience with central auto and Ally Popiak who was excellent! I would definitely recommend to my friends and family in the future.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Excellent customer service

By HmPerry on 8/28/2019 at 10:30 PM.

Daniel was a pleasure to work with. He went above and beyond with excellent customer service. I would highly recommend him to others. Tammie also greatly influenced me to even come to Central. Her diligence brought me in.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time buying a car

By tom5tom5 on 8/28/2019 at 5:13 PM. Helped by Kim.

Neil hooked it up every step of the way. He's very effective at his job, making buying this car a very smooth interaction. Everything was exactly on time getting the car ready and he was personally making sure everything went well on the dealerships part keeping me well informed. I hope Neil will be my car salesmen for the next several years, I like to deal with the same people and Neil is the best in the business.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service!

By Hernandezkp on 8/10/2019 at 3:52 PM.

I got a great deal on a new Hyundai, everyone worked together to find a car and a payment that was perfect for me. I was greeted right away in a very friendly manner, the manager, Tyler, was very personable and overall, I had an amazing car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tyler and Brian made this a great experience

By Jackie on 8/10/2019 at 3:09 PM. Helped by Brian.

What a great experience! The dealer was a great guy who made me feel comfortable with my choice. He seemed honest... Not trying to sell me something I didnt want. The finance department was amazing. I had a really great experience. I will definitly go back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience

By Nward87 on 8/10/2019 at 3:10 PM.

This was my first time getting a new car, and I should have started with central auto group before I went anywhere else. I let them know what I was looking for and they were able to get me into the car I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best buying experience!

By Johnny101 on 8/10/2019 at 3:07 PM.

I went to Central because I had been referred by several friends and family members. I was in a rough spot and the sales manager Tyler made it almost too easy. He got me out of my trade and into a brand new Hyundai for less than what I was expecting to pay. Tyler and the sales person Colby were easy to deal, didn’t pressure me and made me feel like I was in really good hands. Way to go Central hyundai, I’ll never go anywhere else!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Satisfied

By hyundai accent on 7/27/2019 at 4:11 PM.

Brandon and Rick were helpful and friendly to work with. They had one of just the few Hyundai Accents in New England with a manual transmission.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Patience

By Stressed out mom on 7/23/2019 at 12:42 AM.

Brandon was awesome!!! He was great to work with. Having to work with me around my crazy schedule and time constraints, he was never pushy or overbearing. He let me call him when I had questions and I never felt like I was being stalked or pressured by a car dealer. On top of that, my kids liked him too!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
5   Friendliness
4   Overall Experience
3   Price
3   Quality of Work

Overall Satisfaction

By Mary Ann on 7/19/2019 at 11:57 PM. Helped by Adam.

We had a very good buying experience. Everyone was focused on customer satisfaction. The dealership was understanding of our issue with a preowned car that was owned by a smoker and was unacceptable after driving it for a few days.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great first experience

By Ryan Dowdell on 6/20/2019 at 1:48 AM. Helped by Peter.

I’m a first time car buyer and I needed a new car, I was met with kind and friendly staff who were very understanding of my situation. Neil White was exceptional not only in his work but being able to help me decide what to do. He was able to get me approved for a car loan when no other car dealership was willing to take the risk as a first time buyer. Peter and Neil made me feel like I was welcome and didn’t feel like I was just a customer. They even went as far to help me try to find lower insurances rates on my car. If you’re looking for a car I highly, highly recommend Central Auto Group in Plainfield, Connecticut.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By shariberry123$ on 6/27/2019 at 8:14 PM.

Had a great experience with the sales man and the whole dealership I’m glad I came back to try again put me where I needed to be thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I’ll never leave Hyundai!

By Tara Jones on 6/21/2019 at 6:52 PM. Helped by Chelsea in service for eleven years.

I had my 11 year old 2008 Sonata and adored her. She had 236,500 miles on her! She never once broke down or gave me one moment’s worry. The Central Auto Group has amazing service and honest people. I had no intention of going anywhere else because it is impossible to beat the Hyundai warranty or service. The cars are built to last. I chose the 2019 Elantra Limited with all black leather interior this time and she is gorgeous! Rick Mahoney is an honest, no nonsense, patient salesman. He is caring and worked with me every step of the way. I have loved Hyundai for eleven years and I’m thrilled we’re continuing our love affair. My new car is a dream!!! Thanks so much Rick from Central Auto in Plainfield!!! You’re the best!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Carlos

By Bossman00747 on 6/6/2019 at 6:25 PM.

Carlos our car dealer was professional courteous and respectful of our needs. As my girlfriend and I were headed out of the parking lot I noticed the 2016 Subaru impreza she purchased had a headlight and taillight out. Carlos came out of the building took the car right away and had the mechanic fix all four lights I was very impressed. Overall the experience of car buying can such a burden and hassle, Carlos made it enjoyable and painless.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Excellent customer service

By Heather on 6/3/2019 at 6:22 PM.

I went in needing a new car after mine died suddenly. I didn't know what I wanted, since I hadn't been planning on getting a new car for quite a while yet. Carlos was very helpful finding a car that would suit my needs and be within my budget. Best experience I've ever had at a car dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hyundai for life

By Tolson on 5/30/2019 at 2:46 PM. Helped by The finance guy.

My experience was great. Devon, Carlos, Tyler and the finance guy were great. They assisted us with great customer service. I will for sure recommend and go back to the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleasant. Willing to work with me.

By Barbara on 5/24/2019 at 7:36 PM.

I had bought a car at this dealership in the past and decided to return. Rick was my salesman. He was very knowledgeable about the features on the car. They were willing to work with me on negotiating a price. I will return in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Sales Man

By Mazada6 on 5/14/2019 at 8:39 PM.

Neil White is the greatest car sales person I have ever encountered !!!! I have purchased an leased many different makes an models of cars trucks an suv’s .. He was so educated on any questions or concerns we may have had he truly makes trying to buy or lease a vehicle as painless as possible an that is what makes Neil White Priceless !!!!! An kudos to Peter Sarro from financing he is asset to the dealership also!!

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Satisfied

By Quinnscorner on 5/7/2019 at 11:51 PM. Helped by Jamie was very friendly and immediately pointed us to the vehicle that would best suit our needs..

Jim Theriault was very helpful with our purchase. There was no pressure and he worked with us in order to put us in the vehicle of our dreams. My husband and I liked him very much and I would recommend others seek him out.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fun and easy way of getting a good quality car

By Nikialane on 4/30/2019 at 1:36 PM.

Thank you to the guys at central auto group. You’re helping me rebuild my credit and you put me in a safe reliable vehicle!!

I would recommend this dealer.