Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By ArtM on 4/9/2018 at 7:51 PM. Helped by Gary.

I was pleased with the overall service we received by the team, including management. I was also surprised that my salesman was still around after 10 years and was able to assist us with our purchase. I would definitely recommend anyone to them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great Customer Service

By Mike on 3/26/2018 at 3:16 AM. Helped by Bud.

I picked up my vehicle from Cerritos Acura, and received great service from Gary. He’s very knowledgeable about the vehicles and what they have to offer. His follow up is great, and provided a great experience for myself and my family. Thanks Gary!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service

By Magdcruz on 3/10/2018 at 5:09 PM. Helped by Gary, Gerry.

Gary was such a different salesman. He did not approach my family with the typical, “buy a car;I want my commission” vibe. He explained in full detail what he liked about certain cars and what he honestly did not like and that made us more comfortable to stay and discuss options. Finally, when the right papers were signed, the sun had gone down so we were worried about any scratches we couldn’t see. Gary assured us that we may call him if we see any the following morning. The next morning, we saw scratches on the passenger front, front hood, and the gas lid was not flush. By that following Saturday, Gary was there to introduce us to Gerry the service advisor and explained the situation. Gerry was able to provide a courtesy car and on Monday afternoon, he called with an update of when the car will be finished. Communication within this dealership seems to be a priority and is refreshing to be a part of. If anyone is thinking of purchasing a car, Gary would be the man to reach.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gary (sales) and Bud (mamager) provided excellent service!

By Ckatayama on 2/11/2018 at 8:16 AM. Helped by Gary and bud.

I,ve been leasing from Acura Cerritos for over 10 years! Gary (sales) and Bud (manager) have always provided excellent customer service. I would highly recommend them to my family and friends. Gary is very knowledgable about cars. Thank you Cerritos Acura thank you gary and bud!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Pepe10 on 1/21/2018 at 10:54 PM. Helped by Nate.

Nate was great!!!! Very helpful!! He helped me pick the perfect car that suited my needs.I would recommend this dealership to anyone. Thanks Nate

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience thus far

By Annly on 12/3/2017 at 12:15 AM. Helped by Gary, Bud, Jaime.

I came here with my boyfriend around 7pm to negotiate on an Acura TLX 2018. Gary was our salesman and we were so fortunate to come across him! From the start, he did an extremely thorough job explaining all the specs and answering all our questions during the test drive. The Technology package has so many unique features. Gary even explained to us the differences between 2017 and 2018. During the test drive, he let my boyfriend try out the sports modes and had him make U turns to test out the feel of the car. We've test driven the Acura TLX before, but Gary showed us features that we never learned from any other salesman. If it weren't for Gary, we'd probably never know certain features came with the car to begin with. We started the negotiation process around 8pm. We closed the deal about 20 minutes later. Bud was the one who did the negotiation portion of this transaction and he is definitely our kind of guy! He was not messing around and very straight forward. There was no push and pull on a few hundred bucks. We found the best way to meet in the middle and get the car at an amazing price. Bud made the negotiation process so much easier and simpler on us. We definitely did not waste any time and we really appreciated it. After closing the deal, we completed the financial portion of the paperwork with Jaime. He was very pleasant and not pushy. He showed us all our options for additional add-ons for the car. He was very knowledgable and concise. He even stayed after closing hours to help us out. The entire process was very simple. After the paper work was done, Gary walked us through all the features of the car and even helped us set up the radio stations, bluetooth, etc. even though it was getting very late. These people really go above and beyond their job because they genuinely want you to have a car and enjoy all that the car comes with. Gary is by far one of the most knowledgable car guy we've ever met and has answered every question we've asked. We are really appreciative of all the help and hopefully others will come here as well to see how easy buying a car should be.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Impresive

By Gabby87 on 11/28/2017 at 7:35 AM.

Julio gave us an excellent service, also he was really polite and help us get our me .I totally recommend Julio if u planning to visit Acura of cerritos

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Caring and helpful

By MDX family on 10/1/2017 at 1:29 AM. Helped by Golam & kary.

Golam and Kari did there best to give us an awesome deal on our spanking new MDX thanks Cerritos Acura we will for sure refer you

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By Ednamhogue on 9/11/2017 at 5:08 PM. Helped by Gary Haskill.

Gary Haskill was one of the most knowledgeable salesperson I've met! He's so easy going and informative and I had the best time with him. He made the process so easy and painless.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By lant888 on 9/3/2017 at 8:21 PM. Helped by Christian Ramsey.

Christian Ramsey was very helpful and got us the best deal. I would recommend this deal to all my friend. We will be buying here again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Customer Service Ever

By tflores787 on 8/28/2017 at 1:28 AM. Helped by Christian Ramsey.

Cerritos Acura gave us the best deal at the best price. Christian Ramsey made things so easy. From now on, he's our guy. No pressure and Alan in finance was quick and easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By 123456789 on 8/21/2017 at 1:09 PM. Helped by Gary Haskell.

Gary was fantastic. I would not have purchased a car without him. No pressure, extremely knowledgeable about the features on the car. Friendly and gave me undivided attention the entire time

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!

By xcherriex112 on 8/7/2017 at 4:17 AM. Helped by Mike and Alex.

Mike and Alex really took care of me, and made sure I was getting what I really wanted. I leased an Acura at the same dealership in Cerritos 2 years ago, and Mike actually remembered exactly what year and model my previous car was, so that was pretty impressive!! Overall, it was a smooth ride and experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Z-yaya on 7/3/2017 at 4:46 AM. Helped by Cesar and Allen.

Going to dealerships can be anxiety producing. Thus I was not looking forward to coming. From the moment we entered the dealership we were greeted with a warm welcome. The salesperson was incredibly patient and understanding. He was not pushy and listened to my needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality cars and service.

By Ibornpoor on 7/1/2017 at 6:26 AM. Helped by Lance, Christian, Mike, Dan, and Kemick..

I highly recommend you give these guys a chance. They provide good service and high quality vehicles. They are very honest and transparent about the vehicle and transaction details. No funny business here. Whether you want to buy a car or not they will give you free, no pressure, honest to goodness advice. Contact; Lance, Christian, Mike, Dan, or Kemick. The dealership is under construction and I can't wait to go visit when it's done so I could go mooch some free coffee and donuts! It's going to be state of the art and beautiful. Do yourself a favor and call them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One Stop Shopping!

By Youngk on 5/15/2017 at 3:40 PM. Helped by Gary.

Are you in the market for friendly no haggle service with a smile? Look no further than the best - Gary @ Cerritos Acura - one stop car shopping!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By lisakimberly562 on 5/7/2017 at 2:33 PM. Helped by Gary Haskill.

Gary Haskill is an awesome salesman. He & Bud worked hard to get me a great deal on my Acura TSX. I'm very happy with the deal & with my new Acura!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Roxanna was very patient and honest with us.

By Babylexa1 on 4/30/2017 at 11:25 PM. Helped by Roxanna.

Roxanna was great. She had great follow up and explained all of the details related to the sales and vehicle. We appreciate her patience with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Mcalzada on 4/30/2017 at 9:26 PM. Helped by Gary Haskill.

I love this dealership! Just leased my 3rd Acura and couldn't be happier. Gary is wonderful to work with. He is very knowledgable about the Acura product. Explained everything to me so that I understood perfectly. Made my experience quick and easy and very comfortable. No pressure or awkwardness. Thank you to Gary, Bud and financing for all you help!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely love r new MDX

By Malinofsky, Barbara on 4/28/2017 at 4:37 AM. Helped by Roxanne.

We love r new MDX 2017. Roxanne was so thorough going over all the features of this car. Was such a smooth and easy purchase!

I would recommend this dealer.