Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great

By Kim853 on 5/20/2019 at 12:22 AM. Helped by Anthony Navarro.

Anthony was extremely helpful and knowledgeable. He gave us outcomes to different scenarios we had questions about. He is a well rounded employee and we completely felt comfortable with what he told us and treated us. Trustworthy and informative will summarize Anthony’s character.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Costumer Sevice

By Cher25 on 5/12/2019 at 3:47 AM. Helped by Saul, Jose.

Saul did a great job at helping us lease a new Jeep Wrangler. Great customer service. Jose also helped us with the Financing our brand new Jeep. Overall excellent will be returning!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Listened to us and worked with us

By Sgomez_07 on 5/7/2019 at 2:53 AM. Helped by Angel Baeza and manager.

Staff was polite and friendly. They we’re willing to hear us out and worked out a deal based on our needs and wants. Walked out with the Jeep I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By Herlindo2019 on 5/1/2019 at 6:51 PM. Helped by Diego Franco.

The sales person explains me very good on all options prices an all Jeeps and on all functional, Diego Was very polite and very clear on all his explanations I will recommended him with my friends 👫

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Experience

By Aida on 4/29/2019 at 12:18 AM. Helped by Michael Edens & Dennis (manager).

Michael is an excellent salesman. He is friendly, listens to your needs & is very attentive. No pushy like most car salesmen. His manager Dennis also gave us excellent service!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Happy

By 1Angek! on 4/23/2019 at 7:24 AM. Helped by Anthony Navarro, Jose Escobedo.

Grateful Anthony & Jose catered to my Dad during this experience. They made him very welcome and made sure all his questions were answered. Thank you to you both for making him feel cared for.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent Customer Service. I got my dream Jeep.

By SteveJeepRubicon on 4/18/2019 at 2:47 PM. Helped by Diego F, Eduardo 'Lalo', James, and Nick..

In my visit to several dealers, NOBODY compares to Cerritos Dodge excellent customer service. They are utmost patient and thorough. They drive you around to the lots and all the while you have conversation about the car and/or some insight car buying. They were very helpful and friendly. From Sales to finance to signing papers with Nick, they make you feel welcome and at home. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Cerritos Dodge Charger

By Chargerguy on 4/16/2019 at 12:40 AM. Helped by Steven, Anthony, Jose, Eric.

I enjoyed working with Anthony, he was helpful and willing to spend as much time with me as I needed to make my decision. Thank you.

I would recommend this dealer.

Overall Rating

4.5  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price

Very Happy Overall.

By DodgeJeepFan on 4/4/2019 at 8:51 PM. Helped by Angel.

Angel my salesperson was very knowledgeable and gave me solid test drives in multiple cars- didn’t rush me. When we got back, we negotiated to a deal in relatively quick fashion. Nick in finance is a gem. Solid friendly people that didn’t waste my time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Customer Service

By Jaycee on 3/30/2019 at 2:02 AM. Helped by Ahmad.

I would like to say Thank You to Ahmad for helping me out. He was very patient with me in the long process of finding a car.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Price

Another Sleazy Dealership

By SDOGG777 on 3/23/2019 at 9:44 PM. Helped by Thadious (Internet Sales Manager).

I had called in advance to purchase a new car. I spoke to Thadious the internet sales manager on the phone and told him the car I was interested in and exactly what I would be to pay including the down payment. I asked if this was realistic and could he make it work. "He said absolutely that will work with everything you told me let's get you in your dream car!" I wanted to be sure since I did not live close by and didn't want to waste a whole day. So I show up on time for our scheduled appointment and Thadious decides i guess he didn't need to be there and sets me up with another salesman. I guess his job is just to lie and get suckers in the door so the rest of the team can blame someone else when they don't honor the deal that had already been made. Thanks for wasting my time and I will be sure to steer everyone posible away from this place.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Bffrando on 3/5/2019 at 8:01 PM. Helped by Justin, Dennis, Azzy, Alex.

Highly recommend this car lot if you want the process to be fast and simple. Fantastic service and very happy with the outcome. They are super friendly

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By Sparky on 3/5/2019 at 8:04 PM. Helped by Justin, Dennis, Azzy, Alex.

Best experience at a car lot! Justin was full of knowledge and made buying experience easy. I definitely recommend this dealership. Thumbs up . ask for Justin he’s great

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck Service at Cerritos Dodge

By Mark123 on 3/1/2019 at 5:39 PM. Helped by Branden, Denise.

Cerritos Dodge Dealership is the best. I left the Downey Dealership because of their impersonal, unprofessional and inefficient practices, Cerritos has been the exact opposite! Branden and Denise were awesome on the Express Oil Change and Kevin Blackwell is the service king! I wish him a speedy recovery.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service!

By Sirnah10 on 2/24/2019 at 7:06 PM. Helped by Jerald, Dudley snd Eddie.

Jerald was awesome to work with. He made the long process as comfortable as possible and had great customer service. I would recommend buying from Cerritos dodge!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

best dealership experience

By KatUrrea on 2/19/2019 at 5:45 PM. Helped by James, Eddie.

Honestly, George Hewitt is the person to go to if you are looking for an honest and trustworthy salesman. He made our second experience buying a car a lot more comfortable than our first experience with another salesman. He was honest, truthful, and answered all of our questions (we did our research beforehand and ask questions to answers we already know to see if they are being truthful and honest). James and Eddie also made our experience so much better as well we were treated like we were part of their team (unlike other dealerships). Seriously, I cannot stop raving about George, James, and Eddie's excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly

By Soco1985 on 1/12/2019 at 7:10 AM. Helped by Diego Franco.

All I can say is awesome. They answered every question I had and made me feel completely comfortable. Diego was the best. I would recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service from sales to managers

By Amymac on 12/30/2018 at 9:53 PM. Helped by Atiq Rahman, excellent salesperson, Eric EJ Jones the finance manager, awesome man!!!!!.

The service I received was beyond exceptional from the salesperson to the finance department to the manager. Wonderful staff from the moment you walk in.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

excellent service

By bluecar on 12/23/2018 at 11:32 PM. Helped by DIEGO FRANCO.

Made a never racking experience easy. Excellent customer service. Helpful and nice people. Will recommend a friend and family. Finally got my blue dream car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

COMPLETE SATISFACTION

By Hemi lover on 11/26/2018 at 6:46 PM. Helped by Eduardo Carlos.

Great service, salesperson was always listening to our questions and needs, we searched the whole inventory until we found what we wanted, so thanks much for your attentions!!

I would recommend this dealer.