Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
5  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New 2019 Chevy Equinox

By Morgan on 1/4/2019 at 1:38 AM. Helped by Jed, Finance department.

Thank you for providing me with a excellent experience this past week when purchasing my new Chevy Equinox. Jed was very professional, supportive and kind. I felt very comfortable asking any questions and he was very informative providing me with the answers to my questions. Thank you Cyndi F.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pleasant Car Buying Experience

By Judie1020 on 11/11/2018 at 11:39 PM. Helped by Mike Poulin.

Mike Poulin was an excellent sales person . Mike was through, professional, and easy to work with. It made buying our new Chevy trax a pleasant experience. Ed and Judie Upham

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GMC Sierra 2017

By JDES on 10/31/2018 at 1:14 PM. Helped by Jed Grommet and Eric Lindholm.

Jed at Charlie's Chevrolet was informative, kind, and not pushy. He answered all of my questions and Charlie's was able to offer a great deal that no other dealership within a two hour radius was able to make. I recommend Jed and Charlie's Chevrolet.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall we had a very pleasant experience

By Marnie on 10/25/2018 at 5:15 PM. Helped by Eric Lindholm, Justin Staggs.

We felt very welcome and at ease coming into the dealership. Everyone was very helpful and knowledgeable. We left with a new car feeling like it was an over all excellent experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service

By Megs17 on 8/27/2018 at 10:11 PM. Helped by Thomas.

We purchased our 2027 Jeep Wrangler JK Willy’s Wheeler on 8/25/18. Everyone was courteous, informative, and great to deal with. Thank you Als , Tom, and Thomas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Purchasing Experience

By Dnads1778 on 8/15/2018 at 12:55 PM. Helped by Jed Crommel, Tom Pwtterson,.

My car purchasing experience at Charlie's Chevrolet in Winthrop was better than any other auto purchasing experience I have had. My salesman, Jed C. Gave me the info I needed to make the best purchase that fit my needs. He was patient, knowledgeable and most importantly listened to my needs and helped me choose my new Equinox that meets my needs. I thank Jed,Tom and the rest of the staff for working with me and respecting me as a customer and person. I look forward to being part of the Charlie's Chevrolet family for many years to come. Regards, Diane N.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales Experience

By EHutchinson on 8/2/2018 at 12:40 AM. Helped by Thomas Bodge.

Thomas Bodge is a very nice young man to deal with when you are looking for a vehicle at Charlie's. He goes above and beyond to make you feel comfortable and makes the sales process easy. He is very knowledgeable and he made the experience wonderful. He provides excellent customer service and lives up to the Charlie's Chevrolet name.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super friendly staff !!!!

By Matt on 7/10/2018 at 9:27 PM. Helped by Mike Poulin.

I’d recommend anyone looking for new or used to go to Charlie’s. Very pleasant to deal with all around and mike Poulin was super friendly and very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was a very pleasant experience.

By skolfield, alfred on 6/30/2018 at 2:16 PM. Helped by Thomas and Nelson.

The Charlie's Team was great to work with, and made significant comprises in order to complete this sale. Tom and Nelson were great, and very helpful. When we purchase another vehicle, we will return to Charlie's Chevrolet.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Im very glad I went to look!

By Steph62 on 6/6/2018 at 1:38 PM. Helped by Jed Crommit and Eric.

This is the very first place that noticed I was there and I had a need. It was cold and rainy the day I went and the young fella Jed stopped me as I was walking to the car- and THAT was the reason I stayed. I drove home in the vehicle that was for me...a 2012 Honda Ridgeline! I am STILL excited!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just great

By molley10 on 3/29/2018 at 10:32 PM. Helped by Justin/ Tom/ Eric.

I wanted a chevrolet and a four wheel drive Pick up. Justin said he had one coming in and It would be just what I wanted. He was right. GREAT people to work with and the work with the cuztomer.Very pleased.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great expetience

By bst on 3/21/2018 at 10:49 PM. Helped by Thomas, Nelson, Roger!.

Everyone at Charlie's was great when we went in to look at trucks. We thought that we wouldn't be leaving with a new truck but Thomas was not giving up until he found us exactly what we were looking for and in our price range. They gave us a great trade in and made the whole experience very pleasant. This is our fourth vehicle from this dealership and I have every reason to believe that when we are ready to buy another vehicle we will be going back to Charlie's! Thanks to everyone involved and a special shout out to Thomas Bodge! Great job Thomas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent staff to deal with.

By tim adjuster 1 on 3/20/2018 at 5:07 PM. Helped by Tom Towle.Nelson Pererson and Thomas.

I went into the dealership after a 80 mile 1 way drive to find out that someone else had made a offer on the truck I went to see.they ntold me if he could not get financing I would be next to purchase truck,That following Monday they called me with info that I was the new owner if still wanted truck,i oked the deal.The dealership also agreeded to deliver the truck as I drove so far to see it before,they delivered truck I signed papers at my home and a done deal...Who else would treat a off the street customer any better that that..This dealership had no buying pressure,like most others.and a real pleasure to do business with,and will highly recommend them to everone I talk to.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

General Manager - Tom Towle Rude!!

By Carconsumer on 3/15/2018 at 1:32 AM. Helped by Tom Towle.

Tom Towle was very rude and not empathetic when turning in a leased vehicle after the death of my mother. He threatened to drive the car back and park it at her residence and call it a repo. He didn’t even know his own companies policy regarding returning a lease after a death. He was as unhelpful and created an uncomfortable situation at the worst possible time. He should fired! Do NOT do business with this dealership. They only care about picking your pocket. Beware.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2018 Tahoe

By Maplefamily on 3/8/2018 at 8:50 PM. Helped by Justin, Nelson and Eric.

This is our 5th vehicle ( 3rd Tahoe) we have bought at Charlie's. The guys at Charlie's Chevrolet are very accommodating, personable and down to earth. We have tried to buy vehicles from dealerships closer to where we live but no one can come close to Charlie's prices. Justin was great at showing me some new features in my 2018 Tahoe. No complaints, would highly recommend this dealership to anyone looking to buy a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of 2018 Equinox

By Equinox Fan on 3/2/2018 at 12:12 AM. Helped by Justin.

My experience buying my Equinox was pleasant and easy. My salesperson, Justin, actually made the whole transaction pressure-free. He knew the new vehicle inside and out and made the transition to the new car very easy. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest Sales Experience Ever!!

By Jaclyn on 2/23/2018 at 12:53 AM. Helped by Nelson, Nate, Eric.

The entire team at Charlie’s Chevrolet in Winthrop makes the experience of purchasing a vehicle easy, fun, seamless, and stress free! The team at Charlie’s truly wants their customers to not only leave happy; but more importantly, to feel good about their purchase! A special thanks to Nelson, Eric, and Nate! I absolutely LOVE my new Trax! Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Courteous, Friendly and Professional Sales Team

By DRich on 1/18/2018 at 5:32 PM. Helped by Jed and Nelson.

I replaced my 2008 Chevy LT Z71 with a 2018 LT Z71 All Star edition. Before going to Charlie’s, I knew what I was looking for and I did not necessarily care which dealership I purchased it from. My wife and went to Charlie’s on a sub-zero post snow storm day and we met Jed. Despite the below zero temperatures and the fact all the vehicles in the lot were covered in snow, Jed was more than helpful getting us to the specific vehicle I wanted to look at, and he did it with a great attitude. My wife and I walked away that day feeling positive about our experience and our dealings with Jed and Nelson. I felt they took the time to listen to me and understood that I was the kind of person who would walk away if I felt I was being pressured. We ultimately bought the vehicle 2 days later. Jed and Nelson were extremely friendly, easy to speak with, and they treated us with the utmost professionalism and courtesy. This is the second vehicle we have purchase from Charlies, and that is a result of our very positive interactions with the sales staff there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Positive and professional attitude

By Mark Tassinari on 1/13/2018 at 1:29 AM. Helped by Nate.

I had a very good experience buying my new truck from Charlie's I would highly recommend them and I'm looking forward to doing more business with them

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Leasing a new Tahoe Z71

By Jared Rossignol on 1/3/2018 at 1:16 PM. Helped by Jed and Eric.

We had a phenomenal experience at Charlie's Chevrolet! Jed and Eric were beyond attentive to our wants and needs. Having 2 young kids was going to make the process difficult. Jed and Eric did a TON of work over the phone and email to make sure we only had to be in the dealership for a short time. Very professional and friendly. Worked with us on price and budget and got us exactly where we needed to be when we didn't think it was possible! Can't say enough good things about this dealership and their staff!

I would recommend this dealer.