Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the way to do Business

By Ron Griffin on 5/31/2017 at 2:21 PM. Helped by Brent, Cody, Chris.

Purchased my F-150 from Chastang. Best buying experience I have had. I worked with Brent, Cody and Chris. All three were very professional while treating me like an old friend. There was no hassle and no pressure. I expected to spend all day haggling over a purchase, instead, I was home for lunch after buying a new truck, trading in my old car and purchasing an extended warranty. I highly recommend Chastang Ford, I saw a great place to do Business in a highly Professional but Low Keyed setting. Ron Griffin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place.

By Milo Ortiz on 5/26/2017 at 7:28 PM. Helped by Justin, Norris.

Surprise, surprise. Found a hidden jewel in Chastang Ford. Great price, great service, highly recommend. See Justin N. he goes above and beyond. If you are looking for a Ford stop by. You will be glad you did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassles, ready when promised.

By pg542 on 5/25/2017 at 1:02 PM. Helped by Rey Hernandez.

I purchased my F150 from Chastang, also a no hassle experience. I At that time I purchased extended warranty (Premium Care) and the maintenance plan (Premium Maintenance) for the truck. I see Rey in the service dept regularly for my maintenance needs in the Quick Lane line. Never any issues and been very happy with the service I receive.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By HDI on 5/8/2017 at 4:09 PM. Helped by Art Flores.

I worked with Art on the purchase of a new Transit Van for our business. He was great to deal with. Overall it was a great experience in dealing with Chastang Ford. I would buy again from them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By The Millers on 3/2/2017 at 7:02 PM. Helped by Rey Hernandez.

I have been dealing with Chastang Ford for many years. I have bought all my vehicles there and always use the Quick Lane Service. Over the years I have gotten to know several of the employees and I feel like they are an extending part of my family. A big thank you to Rey in service for always taking care of my vehicle needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Purchase

By Thomas & Verna on 2/7/2017 at 1:50 PM. Helped by Art, Cody, Randy.

We were extremely happy with the staff that assisted us with my purchase of a 2017 Ford Explorer. There was no pressure and my sales person Art was fantastic, we worked with Cody who help find the vehicle of my choice and he was absolutely amazing then I had the opportunity to obtain assistance from Randy who was absolutely wonderful. We have never had a car buying experience to go as smoothly as I had with this purchase. We know now what it feels like to be a part of the Chastang family. You are the best. Thomas and Verna

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Purchase

By Dan H. on 1/24/2017 at 6:59 PM. Helped by Art Flores.

I recently purchased 2017 F-150 Platinum for my favorite dealer and service center. I found an internet price lower than should have been posted and Art Flores still honored that price when I came in. He also set up my phone to sync with my new truck and provide information on all the new features. Everyone treats me great the moment I walk in the door. This is should be first and only place to go to shop for that new Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Truck Purchase

By jrod on 1/17/2017 at 3:42 AM. Helped by Art Flores, Cody.

Finding Chastang Ford through a Google search as an excellent rated dealership and having never heard of the dealership caught my attention. Found the dealership and worked with Art Flores who found the truck I was looking for. Him and the staff at Chastang Ford were very cordial and helpful and was the convincing factor of my truck purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By jodi_ on 12/21/2016 at 11:44 PM. Helped by Jesse Alavarez, Randy Wooldridge.

Purchased a truck from Justin Norris at this dealership. He was very helpful and responsive when I had questions. The whole team at Chastang Ford was great. Would definitely recommend them to other people looking to purchase a vehicle

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

New Car buying experience

By avk1979 on 10/8/2016 at 4:30 PM. Helped by Randy.

The worst car buying experience ever. They sold me the car and I paid in full for it. However, they screwed up the paperwork and backed out from the sale. Now I have been waiting for over two weeks to get my money back and dealer basically ignores my phone calls and never returns them. I am going to call police and file report very soon if I don't get my money back. And the worst part is that new car sales manager Randy said that he spoke to mr Chastang, the owner of the place, and he said literally I am quoting " mr Chastang doesn't want to deal with this sh*t ". Please stay away from this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By gera123 on 3/14/2016 at 7:28 PM. Helped by Justin.

Purchased a truck from Justin at this dealership. He was very helpful and responsive when I had questions. The whole team at Chastang Ford was great. Would definitely recommend them to other people looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These Guys are amazing!

By Timthetoolman on 11/10/2015 at 2:39 AM. Helped by CODY !.

I have bought a lot of cars in 40 years but this was by far the best experience I have ever had. Found the vehicle through autotrader knew exactly what I was looking for when I went in. Cody was our salesman we had cash and would have been in and out in minutes but had to much fun talking with the staff. What a great bunch of people. Made our experience quick and easy. I will be back and highly recommend them to anyone who want to deal with a really honest bunch of folks.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By eagleese on 10/6/2015 at 9:49 PM. Helped by Cody.

What a great truck buying experience! I would recommend Cody and Chastang Ford without any reservation. If you're looking for a dealership that treats you fairly, courteously and acts with professionalism, look no further. These folks are fantastic. They earned both my business and my respect.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service by Stephen and Randy. 100% satisfied!!

By John & Dee 2015 on 9/21/2015 at 11:50 AM. Helped by Stephen,Randy.

After 5 days of dealing with other dealers in are area, we contacted Chastang Ford before they opened for business and received a call from Stephen. Within a few hours this deal was done! Drove to Houston and met Stephen and the cargo van was exactly what he said it was. Went to the finance department and met Randy who had everything in order and ready to sign. What a great experience! We will brag about this dealership and the two men who were true to their word. A class act!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Codey Daniels

By Ravin W on 7/16/2015 at 3:46 PM. Helped by Codey Daniels.

Codey Daniels was an excellent sales rep. Every question and hesitation I had walking in to the dealership, he made me confident and reassured me that he would handle everything . He was on top of everything and every detail. Codey really new his stuff. There was no question I asked that he could not answer. I would recommend anyone to Codey, He did a superb job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman, Brent Rice, and best transaction ever.

By Vinny2014 on 6/15/2015 at 5:11 PM. Helped by Brent Rice, Jesse and Randy..

Brent Rice delivered with the shortest and easiest transaction and best deal ever. The truck was just as he described including being a good deal. We traded in my old truck and received a fair price. Thank you, Jesse. The finance transaction was fair, short and sweet. Thank you, Randy. We have never spent as little of time in a dealership buying a vehicle as we did at Chantang Ford and were very satisfied. Thank you, Brent. Vincent Vella

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Transit van purchase

By Pat on 5/19/2015 at 1:30 PM. Helped by Primarily Cody Delaney.

I selected this dealer by going out for quotes on a new Transit van to ten different dealers across two states. Chastang Ford offered me a fair price and more importantly offered a most professional buying experience on the ordering of a custom vehicle. There were numerous problems with Ford Motor Co. throughout the ordering process and the Chastang salesman stayed on top of things and kept me apprised the entire time. I can not imagine how my buying experience could have been improved. NOTE: I cannot rate the customer service nor the quality of work (below) because I have not had that experience as yet. However, I fully expect a good experience based on observations.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

F150 and F750 truck purchase

By Jim S on 2/9/2015 at 2:41 PM. Helped by Ed Miller.

Worked with Ed Miller who made the whole process, from start to finish, a pleasant and smooth one. I look forward to purchasing additional trucks from them in the near future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

F150 Purchase

By terry on 1/8/2015 at 2:24 AM. Helped by Cody Delany, Jesse Alverez, Ed Miller, Randy Wooldridge.

Looking for a new 2015 F150 Platinum. Chastang had the truck I was looking for. Cody Delaney responded to my email request. Cody was not available and referred me to Jesse Alverez and then Jesse introduced me to Ed Miller. Ed was very accommodating and answered my questions, showed me the vehicle I wanted. From then on the experience at Chastang was easy and effortless. Everything they promised happened as they said it would and today I proudly drove my new truck from the lot. Even dealing with Randy in finance was a pleasant experience. Would recommend that anyone looking for a vehicle contact Chastang. They will be pleased with the experience and the attention to you as a customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service along with a fair price

By Brian M on 12/31/2014 at 12:19 PM. Helped by Brian Hinkle.

Brian Hinkle and the crew over at Chastang Ford did a great job on the last two F150 Fleet Trucks we purchased. The process was very easy and I was very pleased with the price that they provided. If you are in the market for a vehicle I would highly recommend Brian Hinkle. Very Satisfied

I would recommend this dealer.