Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.7  
Price
4.6  
Quality of Work
4.7  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

3.5  

5   Customer Service
5   Friendliness
3   Overall Experience
1   Quality of Work

Brought my Tacoma in to have the transmission diagnosed.

By Robin Hanlon on 8/4/2017 at 11:32 PM. Helped by Don't know there names.

I brought my 17 Tacoma in to have the transmission checked. it's not shifting properly. I was told that it was normal operation after it was checked. This is my third Tacoma that I have purchased at Chatham parkway. This truck is not right!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest car buying experience!

By Cobxle on 7/28/2017 at 6:02 PM. Helped by Patricia.

My sales person, Patricia was very knowledgeable and took the time to explain the functions and features of the model I was buying. She LISTENED to understand my needs. Everyone I met at the dealership was helpful and friendly.

I would recommend this dealer.

Overall Rating

2.5  

4   Customer Service
4   Friendliness
1   Overall Experience
1   Quality of Work

brakes

By teneck53 on 7/14/2017 at 7:24 PM. Helped by Scott Lund.

I took my car to Chatham parkway Toyota on 6/28/17 had to take it 2 more times it's still not right yet

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By Alex5150 on 6/26/2017 at 2:11 AM. Helped by Saul.

Very good service,John Saul is a great advisor I always go straight to him for fast, friendly, efficient service!! Thanks John see you in another 5,000 miles!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing vehicles

By Ssb716 on 6/20/2017 at 3:49 PM. Helped by Aren and Randy.

Best experience buying a car ever! Everyone was friendly and knowledgeable. My husband and I both bought vehicles and it went very smoothly. We would definitely recommend this store to friends and family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chatham Parkway

By Henry and Sandra on 6/18/2017 at 3:36 PM. Helped by Brandon, Randall, and Tracy.

Salesman, Brandon, went out of his way to help us. Everyone was nice and helpful. The dealership was easily accessible from the interstate. Our overall experience was a positive one. Thanks.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Oil change

By Dustin Mason on 6/13/2017 at 8:23 PM. Helped by Can't remember.

Went in for an oil change appointment. Had to wait almost 2 hours, but the service personnel were very polite and updated me regularly. Yay

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Power window broken and needed repair

By Toyotafriend on 6/3/2017 at 1:14 PM. Helped by I can't remember, she gave me a card..

Chatham Parkway generally give excellent service.. I think my window repair was on the high end of the cost range but they always repair it right the first time and that saves expense in the long haul.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service

By TheGreenEyedMonster on 6/1/2017 at 4:31 PM. Helped by Taurus, Scott.

Taurus our salesman was incredibly helpful and caring. We were pleased to have him guide us through the arduous process. He even called to check on my mom after she fell ill one evening. I would recommend this dealership over others in the area due to their friendliness, customer service and willingness to honor their word.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chattam Toyota

By prm387 on 5/8/2017 at 10:27 PM. Helped by Jesus Gonzales.

By far the beat Toyota Dealer in the area. Best sales personnel, that take good care of the customers. Will only go to this Dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Services on my 2016 Toyota Corolla

By Ljbrjs0688 on 4/29/2017 at 3:48 PM. Helped by Alex.

Since I walked thru their door to purchase my 2016 Corolla,I have always experienced great customer service! Always very friendly employees and they always look to make me comfortable as I wait for my car. The service time is always quick!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

110K service

By camry on 4/28/2017 at 1:44 PM. Helped by Trina, Eric and Corey and shuttle driver.

Preparing to go out of state and was pleased with overall service. Especially appreciate the shuttle service so I didn't have to wait. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Patricia234 on 4/13/2017 at 3:00 PM. Helped by Christina and John.

I had a wonderful experience. Everyone was very nice and did a great job. I like the fact that you guys took the time to explain to me everything that needed fixed on my vehicle.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great customer service in sales.

By Lingerfelt2004 on 4/12/2017 at 6:40 PM. Helped by AJ and Charles.

AJ was a great sales person. The customer service was excellent. I felt very comfortable in the surroundings. The car is excellent and I love the lifetime drivetrain warranty.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Monica0426 on 4/12/2017 at 7:27 PM. Helped by Antoin Jenkins.

My service here was great my sales man was Antoin Jenkins and he was really patient and took his time with me. We really wasn't there that long so the wait was worth it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By Dejuanb14 on 3/29/2017 at 6:56 PM. Helped by Jesus.

The process was simple, fast and easy. The customer service was phenomenal. I would highly recommend anyone to purchase a car from here. Jesus was a great sales person.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, expedient and reliable

By Jacaa1 on 3/29/2017 at 1:15 PM. Helped by Cheri James, Autum Lamb and Kayla on service..

I always take my cars to Chatham Parhway Toyota. I trust them to keep me safe while on the road, woth more reasonable prices, than their competition.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience in car buying

By raidersA on 3/25/2017 at 4:03 PM. Helped by Brett, Tiesha, Randall.

One will never regret stepping into the showroom and offices of Chatham Parkway Toyota. Their salespeople are one of the friendliest I've met and very knowledgeable of the products they sell. The rest of the staff were just as helpful in making buying a vehicle easy. This is my third Toyota that I've purchased. The deal clincher that makes me always return here is the lifetime powertrain warranty and the auality of toyota vehicles.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By Parks on 3/25/2017 at 3:30 PM. Helped by Christina Towne.

Christina was very helpful, thorough, and courteous. She assured me that my car was being worked on then accompanied me to where my car was parked.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Paigewindham on 3/23/2017 at 2:08 PM. Helped by Ivan.

Ivan and everyone who helped me were amazing. They did everything to make sure I left in the car I wanted, definitely will keep doing business with them

I would recommend this dealer.