Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good

By Ana on 11/14/2018 at 11:21 PM.

Excellent service!! Couldn’t of asked for a better dealer! I highly recommended Mr. Carl to any friends and family looking into getting a new vehicle. This was my second car that I bought from there,and as always they have a good teams and services.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our review

By BrianM on 10/17/2018 at 11:58 PM.

She’s very accommodating. Very nice and helpful. Has shown me all the features on my new Honda Civic. No pressure from her client. Everything was explained to me in a timely matter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales person Cristin Rooney

By Fego43h on 10/16/2018 at 12:06 PM. Helped by Cristin Rooney.

Cristin Rooney is one the best sales Representative I have dealt with. I have purchased alot of vehicles in my life and she was the most honest, helpful, and the pleasant to work with. Her communication skills and ability to help me understand all parts of the purchase process and explaining how every item in the works, helps alot. She is a Keeper.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy breezy car purchase

By Veganchica on 9/27/2018 at 4:32 PM.

This was my third Honda I’ve purchased at Checkered Flag! They beat all the other dealers around on pricing! No pushy sales tatics and they are busy so they want to get you out with your new car quick!! I called in advance and Carl had everything ready to go when I arrived! Signed some papers and was on my merry way! Carl went over all the bells and whistles of the civic which was nice because we weren’t left guessing or reading the Manuel. He also got us going with all of our settings in the car so when we drove off the lot we were totally set!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence

By JoshuaC1379 on 9/11/2018 at 2:33 PM.

Excellent service!! Couldn’t of asked for a better dealer! I highly recommended Mr. Carl to any friends and family looking into getting a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesperson

By Ritanorfolk on 9/13/2018 at 2:57 AM. Helped by Cristin Rooney.

Cristin Rooney did a great job helping me find a car that met my criteria for price, mileage, make, and extras. I would recommend her if you are looking for professional yet personalized attention.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Honda CR-V Touring AWD

By JJinVAB on 8/28/2018 at 12:19 AM. Helped by Eric Zirnheld.

This is my 10th vehicle purchase from the Checkered Flag organization and the 6th from Checked Flag Honda. I bought an Accord last month for me and a CR-V this month for my wife. Each experience has been fantastic (why I keep coming back), fair and reasonable prices, a great service department, and sales staff that treat you like a VIP. Highly recommended! Eric Zirnheld, my Product Specialist, is top notch and I would recommend him to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By Wb22083 on 8/6/2018 at 6:52 PM. Helped by Cristin Rooney.

We came in Saturday evening and were greeted immediately by Cristin Rooney. She was very nice and professional and took the time to explain how they do things a bit different (for the better) at checkered flag. After that she found out exactly what we were looking for and had us in a new accord for a test drive. During the test drive she demonstrated her expertise on the car by explaining each feature. After test drive she had my trade in evaluated and we started looking at numbers for the accord lx and sport. The two models I was interested in. I was undecided as to if I wanted to lease or purchase and she took the time to explain everything to me. We ended up leasing a 2018 accord sport that we love. The paper work was a breeze not getting shuffled back and forth between different managers and Cristin did a great job explaining the warranties and options. Great job Cristin and checkered flag we have bought 5 cars in the past 6 years and this was the best experience to date. We will be back and sending our friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2014 Explorer

By Car11 on 7/24/2018 at 9:20 PM. Helped by Cristin Rooney.

Cristin Rooney was my sales lady and she did a phenomenal job. Her customer service went above and beyond. She made sure my experience with the dealership was grade A. I’d definitely refer anyone to her.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience working with Cristin

By ridgelineowner on 7/5/2018 at 1:47 AM. Helped by Cristin Rooney.

The Honda Ridgeline was not high on my list when I started shopping but after my first visit I was very interested in the truck and very comfortable with Checkered Flag, both largely due to Product Specialist Cristin Rooney. I shopped other dealerships for better pricing and found none within 3 neighboring states. It took two more trips to be sure about the car but I never felt the need to try another dealership. On trip two, Checkered Flag also had Product Specialist Brendan Powell work with us and he was also top notch. Honda buyers should try Checkered Flag for good value.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sweet Shelley!!!!!!!

By Kevin Yatchet on 6/17/2018 at 9:09 PM. Helped by Shelley Morris.

I would recommend Shelley Morris. For any assistance! She is AMAZING! Quick an easy experience. Go see her.. The overall experience was terrific and no pressure. No haggling of prices. Just straight forward and simple. DON'T GO ANYWHERE else. She helped me buy my first car and I feel relieved. I was Nervous about the process and she made it so easy and fun. Thank you so much Shelley.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Larry!!!!

By Jean55 on 5/24/2018 at 3:58 PM.

Great service very kind friendly and gave everything to help me and my wife. Larry thank you! You are the best! Brand new VW Tiguan in the family

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Nate

By Royale122 on 5/15/2018 at 12:19 AM.

Nate D. Allen was by far one of the best product specialists I have ever worked with. I was referred to him by another friend he actually helped by a car. This was my first time ever buying a car for myself, but I have went with my mother and friends to help them buy cars before. Everything was up front no hidden fees, and I was not constantly being nagged about buying other products. Every product they offered was presented to me in a well respected manner. I appreciate Nate D. Allen for helping me buy my first car, and I surely will recommend him to anyone looking to buy a car in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nate was great!

By Alec H on 5/7/2018 at 5:26 PM.

As my first time buying a new car, Nate was great at assisting me with the car I wanted. He walked me through the specs and mechanics of the car. He was very professional and take pride in giving world class customer service. I would recommend him to anyone looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing People and Service

By Newcivic2018 on 5/6/2018 at 9:00 PM.

Amazing Experience!! Nate D. Allen was my sales associate and was extremely helpful. I came back from deployment and he had everything set up for me and ready to go

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Brendan is an awesome Product Specialist.. He's the bomb.com

By beauty25 on 4/20/2018 at 6:30 PM.

My daughter went into Checker Flag Honda in Norfolk on Virginia Beach Blvd, and Brendan was sent over to assist my daughter and myself. He was knowledgeable of the vehicle, polite and informative, He answered all of our questions without bogus intent. Brendan integrity was above superior at its best. Please stop pass and ask for Brendan. Thanks Brendan!!!! Rinita loves her 2018 Honda Civic!!! Anita

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nate is Great! And of course my Honda is the bomb!!

By Jeannie D Allen on 4/18/2018 at 9:07 PM.

If you are in the market for a car but you hate sales people pressure and you want someone who listens to you and has a true interest in making sure you get exactly what you want and respects your budget and needs. Additionally he is funny, doesn't rush you, DOES take no for an answer, and will take all the time you need. Checkered Flag as a great dealership ! My Honda is amazing and it is my perfect car! Nate listened to our feedback on the cars we were test driving, our budget concerns, and helped us find the perfect one that met all our needs and wants!!! Be sure to visit them and Ask for NATE!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nate is great

By Neverblues55 on 4/17/2018 at 1:09 AM.

Nate was super nice. Took us on when he didn't have an appointment with us. Stayed late to have us finish up paperwork. Was calming during the test drive (-:

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ask For Nate

By DakotaJamesMarty on 4/17/2018 at 1:02 AM.

Nate was such a honor to work with. Very friendly guy, was straight forward, and didnt waste our time. Come to Checkered Flag Honda, ask for Nate!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Ioana on 4/12/2018 at 1:51 AM. Helped by Shelley Morris.

I had a great experience at Checkered Flag Honda! Shelley is the best!!! She offered great advise and helped me take an informed decision. I am very happy I had the opportunity to do business with her. I will recommend this place to a friend.

I would recommend this dealer.