Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

4.3  

5   Friendliness
5   Overall Experience
3   Price

Purchase of F10 relatively painless

By Daisy1 on 9/6/2018 at 7:58 PM.

Got the truck we wanted, everyone we encountered was friendly and helpful. Tony was great, Kip processed our documents efficiently, everything was explained, felt like they would stand behind the vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New purchase

By Scott01 on 8/9/2018 at 6:05 PM.

I am very pleased with purchase of my new Explorer Platinum. My sales person Brad Minard is always very helpful and listens to my requirements and always meets them. I done see buying a vehicle anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased a new F-150

By Ford F-150 owner on 8/1/2018 at 2:14 AM. Helped by Tony Robinson, sales associate.

Great to work with Tony Robinson at Chestatee Ford. First experience with them and couldn’t have been more pleased. No hassle, told them the F150 I wanted and they found it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car purchase

By dm on 7/14/2018 at 1:48 AM.

This is our third buying experience with Chestatee Ford and Gene Hulen. Received excellent service. Good buying experience each time. Recommend this dealership to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

I bought a new ford escape

By cargal on 7/9/2018 at 12:41 AM.

Chestatee Ford is a great place to buy a car. This is my first vehicle purchased from Chestatee Ford. This is an excellent place to purchase a vehicle. MY salesman Gene Hulen was excellent and Brent Escoe , Mark Nestler were very helpful. I would recommend Chestatee Ford to anyone looking to purchase a vehicle.

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
3   Friendliness
3   Overall Experience

Missing emissions part

By outbackgeorgia on 1/11/2018 at 7:06 PM.

I noticed a missing hose on my nearly new (3500 miles) 2017 Ford Flex. I did purchase it from another dealer, as Chesatee could not find a vehicle that met my requirements. I was told that "someone" had probably removed the hose. Said I should go back to the dealer from which I purchased the vehicle, which I have done. I do understand the Ford dealer model, and that Chesatee cannot be responsible for another dealer's issue. However, I was a not given any options, nor did the service department even look at the vehicle or give me a quote for replacing the hose. The parts department should get 5 stars for helping. I did not get the feeling that there was any interest in my continuing service business, I have not even reached the first oil change service. I will revise this review as time progresses but it is difficult to change my first impression of a less than interested service department.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New ford focus

By Cjones10oo on 11/1/2017 at 4:58 PM.

This is my second trip to a ford dealership to purchase a vehicle. I have been very happy with fords service and very happy with ford vehicles. My father drove fords growing up and i am now an owner of 3 ford vehicles. Chestatee ford was an excellent place to purchase a vehicle from. Everyone in the dealership that i delt with was very friendly and helpful. These are the qualities that i have become accustomed too and what keeps me coming back to ford. The dealership was in top condition and i would recommend this place to anyone looking to purchase a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went the extra mile for our family

By Janis Coker on 10/18/2017 at 12:03 AM.

This was the second vehicle I have purchased from Chestatee Ford. At 55 my husband and I got custody of our grandchildren and needed a vehicle with more seating. We didn't have equity in our Edge but Kevin Pratt and Mark in finance put together a deal we could afford on a new Explorer. Now we have room for our suddenly bigger family and it was definitely the best experience I have ever had buying a car. Thank you Kevin and Mark!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Car Buying Experience!

By Mimib on 9/30/2017 at 12:20 AM.

This is my third vehicle purchased with Chestatee Ford. Brad Minard and Kip Harvey make buying a vehicle painless. Always friendly, helpful and no wasting an entire day to buy a new vehicle!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Perfect

By Tcgarm3697 on 9/27/2017 at 5:53 PM.

I have never financed a vehicle before and was very worried going into it. I also am a college student who work 60 hours a week. Brad and the guys at Chestatee Ford went over and beyond to help me find the car I wanted for the price I needed. I could not thank them enough. I will be going back and recommending them.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By 2ladiesbuyingacar on 9/22/2017 at 12:44 AM.

We had a great experience at this dealership and with the salesman Brad and the finance man. They worked so hard to get us a loan and into a safe and good car for my daughter and grandsons. The whole staff was friendly to us and all the children that had to accompany us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Ford Edge

By Big Bird on 9/9/2017 at 2:38 AM.

I was looking for a 2017 Ford Edge and noticed that the Chestatee Ford advertised their prices on Car Gurus. Not only prices but a description of the vehicle with its options. This was very helpful having an idea of this in-depth consumer information. Brad was very helpful with helping us to find the best Edge for our needs. He also was very helpful in getting my Military Discount. Thanks for making my car buying a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience with 0% Financing

By Troyjr4103 on 9/2/2017 at 9:40 PM.

Chestatee Ford is my go to location whenever I need a new car. Brad and his team of experts know exactly how to handle numerous requests and accommodate to the best of their ability. I am extremely pelased to be able to say that I buy from Brad!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best of hte Best

By Carlton on 8/31/2017 at 12:33 AM.

I wanted a truck and Brad Minard and Chestatee Ford made it happen! All the folks I dealt with were professional and courteous, exactly as I knew they would be. I'll recommend Chestatee Ford to anyone who is looking for a vehicle!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courtesy

By Debi Dobbs on 8/19/2017 at 4:00 PM. Helped by Kip harvey.

Everytime time i have been there, Brad is there willing to go that extra mile to find what i want. Brad is courteous and informative. Aleays a pleasure. .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

they are great they make sure you have the best Brad is grea

By juanitanash25 on 7/27/2017 at 8:17 PM.

I bought my first car from them in 2016 it totaled 7/14 their was no other place I would go their the best !!!! I would recommend every one to come here I had to drive a Toyota Camry for rental could not wait to get back into my Ford

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying My Escape

By Natali L on 7/7/2017 at 5:57 PM.

It was a great experience buying my 1st new car in almost 20 years from Brad Minard at Chestatee Ford. He helped me every step of they way. He even walked me through all of the new technology in the Escape. We got a great deal also.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Alecia Frizzell on 6/29/2017 at 7:55 PM.

We got the perfect explorer that fit our family needs. Thanks for all the help with the trade and buying of the new vehicle. We were able to easily finance our new car with friendly service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Internet Purchase

By Nashville on 6/26/2017 at 5:12 PM.

Great experience buying online with Connie McCool. Unbelievably easy to get the vehicle, financing, and delivery of the vehicle to my residence approximately 275 miles away.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Hot day, cool ride, liked the look, took it home

By howard u on 6/15/2017 at 2:37 PM.

TRUST!!! Had the truck running with A/C on left the wife & i test drive alone. we could share our thoughts no pressure, AND I liked that

I would recommend this dealer.