Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service

By HeatherDN on 6/23/2019 at 4:46 AM. Helped by Josh LeBoutillier.

I thought I was in a situation where I was stuck in a lease that was running out of miles, but Josh was wonderful! The no pressure approach and the dealership's willingness to go the extra mile made all the difference. We are now free to roam and couldn't be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Theegordito on 6/12/2019 at 4:03 PM. Helped by Tom in parts.

Easy to deal with, not at all pushy, and more than competitive pricing on the sales front. Parts department was also great to deal with.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Sales Associate

By Kathy on 5/21/2019 at 3:56 PM. Helped by Christopher Holcombe.

The sales person, Chris Holcombe, was very helpful, knowledgeable, and friendly. He was not high pressure. He helped with all aspects of my purchase of the Subaru!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Pickup Purchase

By Really....Sharp on 5/10/2019 at 12:57 AM. Helped by Taustin Parvinen.

Taustin was a delight to work with. He took the time to explain the pickup and all of the components. He thoroughly went through all the paperwork and explained or provided an answer to all my questions. He reassured me that if I had any additional questions with the operation of the pickup to call him or stop in and he would be more than happy to explain again. "Computers are definitely not my thing - but he did simplify it for me!!!! Thanks Taustin for all your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New truck purchase

By Bigbluejr on 1/29/2019 at 9:20 PM.

Nathan was very helpful, friendly and showed a sincere interest in helping and providing the best deal available. I would definitely work with him in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Plain and simple

By Happy customer on 10/17/2018 at 11:40 PM.

Plain and simple, The salesman didn’t pressure me at all. I am the type to walk away if pressured. Will buy from there again!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Well taken care of

By Tparvie on 8/16/2018 at 11:41 AM. Helped by Taustin Parvinen.

I would highly recommend Taustin as my salesman to anyone and everyone out there. He treated me better than any selesman has before. He made sure I left in a vehicle and did the very best he could for me.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Landon Ross is the Best!

By Hig on 6/10/2018 at 4:10 PM.

My new GMC Truck was delivered without any hassle. There was no wait at the dealership, the price was an easy and quick negotiation. Landon made this process easy and quick.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of our first NEW vehicle!

By Bill&Bev on 5/18/2018 at 7:39 PM. Helped by John Allen, Darin, and Bryce.

John Allen listened to what we wanted and was great help in deciding which vehicle to purchase. He showed us several, and when we finally chose one and found the payment was more than we could do, he and Darin helped us choose our new vehicle. A 2018 Buick Encore Sport even in my color choice of red! We are so pleased and appreciated that John and Darin were not pushy but helpful. John,also, was patient in helping this technically challenged person how to use the electronics in our new vehicle. I brought the vehicle back the next day for the clear coating and John Allen checked on me several times and answered my many questions . I would highly recommend this company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car buying made easy

By New Truck Guy on 4/7/2018 at 1:30 PM.

Travis Gerber made the new car buying process easy. He truly wanted to help me find the vehicle “I” wanted. I didn’t feel like I got hustled as I have with other dealers. Thanks Travis, you’ve renewed my faith that there are still honest car salesman out there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cruze or Trax, Cruze or Trax??!!?

By Kathleen Crocker on 4/6/2018 at 2:52 AM. Helped by John Allen.

I first purchased a 2018 Cruze from Lithia Chevrolet of Helena, Mt. After I took it home I realized I really need an AWD vehicle. . When I told them I regretted not having AWD. They said we want you to be 100% happy...lets look at vehicles again!! We visited and did some more test drives and I chose the chevy trax. I am so excited to own a new car. It is the perfect car for me. I want to thank Travis Gerber and John Allen along with the staff at Lithia for being so kind to go the extra mile for me. I hope anyone who needs a vehicle will go there. They truly do care and work hard so all buyers get the best deal and vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Not a chevy

By deakon521 on 4/4/2018 at 9:51 PM.

Got a Buick Encore and is a great vehicle. Landon worked hard to get us something we needed an wanted to keep for a long while. Something that was more then our 2 wheel drive truck. And on is awesome and thank him greatly for his hard work for us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Staff and Customer Service Excellent

By Ronda McMillan on 3/15/2018 at 12:46 PM. Helped by Kendra Kessler.

Staff was very friendly and knowledgeable. All of our needs were met in a comfortable never pushy environment. Would recommend Travis to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing staff to work with...

By Kyle Racine on 2/8/2018 at 4:22 AM. Helped by Finance dept..

They worked great as a team and got me what I wanted. Very professional and seemed to care even after the sale was final. I highly recommend this place as they are amazing to deal with, even bought my daughter candy while we waited.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Superb

By Danforth1984 on 12/20/2017 at 3:43 AM.

They were very helpful and went out of there way to get me in and make it work with my schedule. Although the prices are sometimes high for repairs I still have to come back b cause of my vehicle warranty is honored there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

dropped car off to get some work done

By kchromey88 on 12/4/2017 at 3:51 AM. Helped by tom the service manager.

Car got dropped of to get scotch guard on seats. Called and also had them do a oil change. When we got the car back, it was vacuumed and washed and detailed inside an out. Exceptional service was given, very much appreciated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service as I have come to expect from Paul & Chris

By SCKitt009 on 12/3/2017 at 6:50 PM.

Showed an hour early for routine service and truck was in the bay in less time than total check-in. Always respectful and helpful to my individual needs. Can talk to them as friends and trust their response.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like visiting friends

By Dave Ryan on 12/3/2017 at 6:38 PM.

This is my go to dealership. All of the folks are friendly and helpful. Just had a daylight driving lightbulb replaced but the service is always first rate!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Jim McGrane on 12/1/2017 at 9:07 PM.

Josh was very professional. I was early for my appointment and he worked the vehicle in and made for a very quick turn around. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Organized. Fast. Friendly.

By Bela-dog.21 on 11/22/2017 at 5:57 PM. Helped by Sorry. Don't know names..

Satisfied with service and personnel. Service completed in a timely manner. Friendly and informative personnel. Answered all my questions. Offered a ride if needed and appreciate the coffee.

I would recommend this dealer.