Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great

By Diddle on 8/16/2019 at 12:12 PM. Helped by Ed Dozier.

Very pleased with the whole staff at this dealership. Made buying the vehicle a joy. Great bunch of people. no pressure and everyone was friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Todd1147 on 2/1/2019 at 8:59 PM. Helped by Joe Paragili.

Dealership worked well with me and the customer service was awesome considering they let me bring back two other vehicles I wasn’t satisfied with due to my preference.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Department/Excellent Customer Service

By Shawn Z71 on 12/1/2018 at 1:42 AM. Helped by Daniel Eason Service Manager.

Brought my 2017 Silverado in with transmission shifting hard in and out of gears with only 34K miles. First visit relearned transmission but still had issues. Brought it back with no resistance. They preformed everything Chevy would let them do to the transmission. The big reason I am writing this is that weather the transmission was fixed this time or not (just brought it home and have plenty of warranty left ) Daniel the service manager has kept me up to date through the entire process and while they had the truck he looked for any bulletins and found it needed motor mounts and had them installed along with several small warranties parts I told them about with no questions asked or charges. Daniel and his crew are very professional,honest and go above and beyond any other service department I’ve dealt with . I would highly recommend taking your Chevy for any issues to this dealership for service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service from start to finish

By Caddy11 on 11/25/2018 at 8:57 PM. Helped by Larry.

I’m truly one of the happiest customer my family has had the opportunity to purchase vehicles from Chevy of New Bern all my life my Father and brothers are long time customers I person can say everytime I purchase a car like my 2013 camero LT2 and 2008 corvette coupe and now my new 2019 Chevy Colorado LT noting but professional salesman and a top notch service department I’ll be a customer for life Michael Haines

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Dealership experience.

By PeterZ106 on 10/22/2018 at 2:05 AM. Helped by Craig Rammacher, Brittany Stokes and Andy Chinigo..

The sales team was very helpful in selecting the right vehicle. Our trade in and dealer discounts was great in the selling price. Would buy another car from this dealership.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

After my temporary tags Expired I called the dealership...

By ashdicross on 3/20/2007 at 10:45 PM. Helped by Peggy Lee.

After my temporary tags Expired I called the dealership to see where the permanent tags are I was told that it hasn't come in and that my wife and I should just deal with it and drive on expired registration. Ashley and Nathaniel Dicross

I would not recommend this dealer.