Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.6  
Service
4.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car buyer

By New Scat Pack owner on 1/2/2019 at 8:13 PM.

Looking for a new Challenger, Westgate Dodge had a large inventory of several different versions of the Challenger on the lot. Was able to find the trim I wanted in the color I wanted. Test drive and the making of the deal was great. Jim our salesman was friendly and knowledgable and let this old MOPAR nut reminisce about the old days and not so old days. Car was detailed and full of gas when we left the lot. Would suggest this dealerships to anyone and if and when its time for another new Dodge I and my family will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3 recall items and other small stuff

By JimTinRaleigh on 12/9/2018 at 9:16 PM. Helped by Shawn Sellew.

Just needed to take care of 3 recalls and other small stuff. Service was easy to schedule and done quickly. Rep explained everything that was done and some brake work needed in the future. I was happy with the whole experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Sharon on 12/7/2018 at 7:53 PM.

I bought a 2018 Dodge Charger. Paul greeted me right away. We looked at a couple , I ended up buying the one I test drive. I think he knew I’d like that one the best! Thank you, Paul! I love my new car. -Sharon

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jack Combs is the man

By BossHawg92 on 12/6/2018 at 12:25 AM. Helped by Jack Combs.

New Gentlemen named Jack took excellent care of us on our purchase of the 2018 Dodge Journey on 12-2-18. He was amazingly friendly & was very informative. I highly recommend letting him take care of you on a purchase of a new vehicle. Best experience both unmatched & satisfying. A million thumbs up!!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Friendy

By CARROLL.SMITH on 11/3/2018 at 1:43 AM. Helped by Ginger Dickerson..

We came to look around had a great sales woman ( Ginger Dickerson) did not take long for Ginger to come out to greet us. Was easy experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Max on 10/31/2018 at 1:02 PM. Helped by Adrian.

Adrian is really helpful and knowledgeable saleman. We picked our car really quick and started the process. We traded in our car with no problems and for a decent value.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Complete lie of vehicle condition

By you suck on 10/29/2018 at 3:22 PM. Helped by Derek-online agent.

Purchased a mercedes sprinter. Would not let us take to a private mechanic. Trusted their "diesel mechanic" Was told drivetrain was great. Total lie, transmission blew within 2 months of barely driving it...what a bunch of crooks!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charger

By RWRIGHT019 on 10/28/2018 at 3:29 PM. Helped by Mike Roberts.

Mike Roberts was very friendly on a cool rainy day. Very informative and knowledgeable .I'd definitely recommend him to family and friends . My overall experience was very satisfying .

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sales person was upfront and did not sugar coat anything

By JACOBT425 on 10/28/2018 at 12:20 AM.

Sale people 100% professional. Very upfront and to the point. My experience was top notch from start to signing. I would definitely buy from Westgate again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic

By BETTYJO.S.TOOMBS on 10/27/2018 at 8:21 AM.

Great to deal with. Paul did a great job of putting me in the truck I really wanted. Got a super 2019 Ram at a great price. I will be recommended Westgate to friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Truck buying experience

By JGMAY on 10/24/2018 at 6:36 PM.

Everyone was a pleasure to work with!!! Paul and the rest of the people we met answered all our questions and were very helpful in our truck buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutly amazing

By KINZIEFISHER on 10/23/2018 at 3:31 PM. Helped by Darlisha williams.

I would recommend west gate to anyone they are beyond amazing and excellent at what they do. Darlisha went out of her way so many times to check in and make sure we were doing ok and helped us every step of the way.

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Dodge Dart

By OCEANPUFFER on 10/21/2018 at 9:33 PM. Helped by Garland.

James was very fun to work with. I would recommend him to a friend. Garland was also very good humored even though it was late in the day

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By SW on 10/18/2018 at 3:56 PM.

I purchased a new vehicle, got exactly what I wanted and a good price without haggling. My salesperson Paul was knowledgeable and attentive. Very satisfied.

I would recommend this dealer.

Overall Rating

3.4  

3   Customer Service
4   Friendliness
3   Overall Experience
3   Price
4   Quality of Work

Found what I Have Been Looking For

By arthursamuel5311 on 10/18/2018 at 6:14 AM. Helped by MIKE Roberts.

Found What I been Looking For and bought it. Also found out what I been missing in a stick shift Reg Cab Truck. color , Brand Body style,

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dealership

By PUERTORICANEMAN on 10/18/2018 at 3:03 AM.

Great service. The car dealership nice and the salesman work with you. I recommend James great guy with make sure u in the car you want and the right price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By the.jankuvs on 10/16/2018 at 4:52 PM. Helped by John Burns.

Westgate had just the car we were looking for, no pressure. John took great care of us. Great trade in value and great customer service. Smooth transaction!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They were very accommodating and no pressure tactics from sa

By SISSYBROCK on 10/16/2018 at 1:43 PM.

The sales, financial representative, service department and parts accommodationed all of my requests in a professional manner without rushing me into unnecessary decisions. I drove 40 miles to purchase my vehicle through them for a first time experience with their dealership. No regrets

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience for first time buyer

By YADIRA889 on 10/16/2018 at 1:20 AM.

I just bought my very first vehicle a 2015 Jeep Grand Cherokee! I had the pleasure to be attended by James who was super friendly and easy going. He kept us laughing and comfortable through what was a very nerve wracking experience for me. Thank you so much! Would definitely recommend others to come to this dealership!

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Peter was very helpful. Got us where we needed to be on deal

By Notabigfanofcarbuyingprocess on 10/14/2018 at 8:53 PM. Helped by Josh was hilarious.

I'm not a big fan of the car buying process in general and I feel that it's stacked against the individual from the get-go but.... Peter was very helpful working out a deal for the vehicle that I was interested in. They even put it up on the rack in the service department so I could look at the engine and drivetrain from underneath, which really sealed the deal for me as a mechanic

I would recommend this dealer.