Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By RGalbraith on 9/16/2019 at 7:35 PM.

Steve was very helpful and knowledgeable. Our family has shopped Chris Nikel for years. We will refer our Frieda and come back for years. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience

By jimmyp0 on 9/16/2019 at 2:23 PM.

Friendly staff. Our car buying experience was great. This is the 2nd vehicle I have purchased from Chris Nikel. I will buy from them again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, fast & easy

By Rob D on 9/10/2019 at 6:20 PM.

This dealership is awesome and truly made our car buying experience quick and easy. Their overall inventory provided us with the exact vehicle we wanted and our salesman was informative, courteous and straightforward. No games, no pressure....just hardworking and honest. Every person we met from the sales people to sales managers to finance team was great at their job and seemed to genuinely care about making our experience an excellent one....and they succeeded. Our salesman even gave me a ride home so my wife could leave in our new car and get the kids settled. Well done to all involved, we will be seeing you again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got my Nichels worth

By Gary on 9/14/2019 at 10:03 PM.

The Sales and finance process was professional and easy. Our salesman was awesome. Cedric was helpful without being pushy. I will make my next car purchase there also.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

It was a comfortable experience buying from you guys.

By Amy on 9/13/2019 at 6:01 PM.

Buying a vehicle from you guys was smooth. There was no hassle. Everyone was straightforward, professional, timely, and very nice. It was a good experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing!!!

By Jaws123 on 9/14/2019 at 6:47 PM.

Such an Amazing Place with Amazing people Who take of you hands down best place to get a car. The person I had was Tom Vue and he was amazing so polite and wonderful to work with thank you soo much for my new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Totaled vehicle

By SkyeHigh891 on 9/13/2019 at 7:43 PM.

I totaled my vehicle two weeks ago and had to turn my rental in today. Came in wanting a 2017 Acadia but once I saw it I realized it wasn’t going to work. I really wanted a Tahoe but really didn’t want spend out my budget. After looking at a Tahoe and taking it for a test drive I left with that! Easy fast experience originally thought I would need a co-signer but did not! Fastest and most pleasant car buying experience ever! Steve was great and highly recommend him.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Cedric was awesome!

By Kristin.Sanders95 on 9/12/2019 at 7:28 PM.

Cedric was so nice, and answered all my questions! He was very easy to talk to, and communicated what was going on every step of the way!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience!

By Jason H on 9/11/2019 at 7:58 PM.

Cedric was our salesman and was very helpful going over all our questions! Brandon also worked hard to get us a great deal and finance person Aaron also did a great job! Couldn’t be happier with our experience, it was simply a pleasure from start to finish. Highly recommend and great job team!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever

By Jeannasnook73 on 9/8/2019 at 11:46 PM. Helped by Nolan.

Nolan is the BEST!!! He made my car buying experience quick and painless! He went above and beyond what my husband and I expected! This is the second vehicle we have purchased from Chris Nickel and both times we have been very pleased! I will continue to give my business and recommend anyone to Chris Nickel! Thank you for being so awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Painless, enjoyable car buying experience!

By hutch, rick on 8/22/2019 at 8:03 PM.

I knew what I wanted to buy. Chris Nikel had it and Alfredo Huerta walked me through the process with zero hassle and great deal to boot. Got more than any other dealership offered for my 2011 Jeep trade in. Easy people to work with. Impressive service department. What more can you ask for?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Well worth the 3 hour drive

By Dee Dee on 9/7/2019 at 7:20 PM.

My husband had a specific Ram truck in mind. He kept in touch with Vanessa Martinez who went out of her way to assure him that the truck was available and it wouldn't be a wasted trip. She went above and beyond dealing with his needy requests...and believe me, he was ridiculous. When she wasn't available, Colt Nipps took over. Dustin Thompson, our salesman, did an awesome job. He is professional and enthusiastic and he made the process easy I truly appreciate the pricing process because I really hate the normal dance when buying a vehicle. I usually leave a dealership with a sour disposition. Not this time. I really liked not being pressured to finance through their companies. Matt had our paper work completed in no time and we were on our way. We will definitely make the drive again to visit this dealership. It was actually a good experience and they set the example for the way car buying should be. Before we visited Chris Nickel, we went to our local dealership and needless to say, they failed to make the deal.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No pressure

By Another White Vehicle 😆 on 9/3/2019 at 1:06 AM.

We have been looking for a vehicle for months, just kept watching sales and we actually ended up switching vehicles we were looking at. With all the dealerships, I did a lot of online shopping they always had the best pricing. One thing I would caution others on is make sure you qualify for all the rebates that bring you to bottom pricing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCELLENT

By kendra1234 on 9/2/2019 at 5:37 PM.

Matt was so helpful and efficient with my car buying experience. The whole dealership was wonderful, from the beginning!! John with returning my email to follow up messages, Matt with assisting me with finding another vehicle better for my situation , with Bill in financing!! Best dealership ever!!!!! I have relocated from wv and by far this was the best experience!!! You have a customer for life!!! Thank you to the Chris Nikels family!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership experience ever (Sales Dep and Service Dept)

By RedJanna47 on 9/2/2019 at 3:31 PM.

If you're considering purchasing a pre-owned vehicle, please visit Chris Nikel! You will not be disappointed with their service before, during, or after the sale! PRE-OWNED SALES: Dean Nixon in Sales was friendly and knowledgeable, taking the time to explain some of the finer (and fun!) features of the vehicle I was interested in (a Header Orange 2014 Dodge Challenger SXT Plus). Most importantly he patiently explained to me the purchasing process at Chris Nikel, from their No-Hassle pricing (there really are no fees, and the NADA value of the car was spot-on for the asking price) to applying for financing and what to expect in the Finance Office. Aaron McManus, my finance manager, was fantastic. He also patiently answered my questions regarding warranties (I got an excellent comprehensive 5yr plan, covering 5000 components) as well getting me financed at a significantly lower rate than what my personal bank offered! From the time I arrived at Chris Nikel to the time I drove my Challenger off the lot, only 3 hours passed- and it was far from the dreaded experience I had anticipated! Everyone I encountered there was friendly and welcoming- I was even introduced to several of the Service Department associates while I waited for my car to be brought around (freshly washed and with a full tank of gas, no less!)! SERVICE DEPT: Ten days after I bought my car, my battery abruptly died! (I learned from a number of sources that sometimes intense heat like we've had this summer in Tulsa can kill batteries like that; several jumps would get it started, but as soon as the engine was turned off it would require another jump to get started again- just couldn't hold a charge!) Abel Flores in the Service Department was able to get my car checked out and a new battery installed that day, and all at no charge! I had fully intended to pay for the battery with the understanding that "wear parts" weren't covered under my warranty, but I was extremely grateful that Chris Nikel took care of it when they were under no obligation to do so! Abel and all the guys in the Service Department were very kind and helpful, and pretty darn happy for it being 7:00am! I've also spoken with Corey Hinson in Parts and Accessories, arranging to get a back up camera installed in my Challenger next week. He's provided rough estimates on two possible options- I'm looking forward to "seeing" which one is going to work! (A challenge of driving a Challenger, I've discovered, are the small rear and side windows- as well as that long hood!) I know this review is long-winded, but I hope you hung in there! When I started shopping around for a pre-owned Challenger, several good friends highly recommended Chris Nikel (they had bought their cars there and remarked on positive experiences with all the departments). I'm glad I checked them out- and I love my car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First new truck!

By hvacguy1989 on 8/31/2019 at 4:11 PM. Helped by Dustin Thompson.

We went in to trade in my old truck and fine a newer truck. We told them exactly what we were looking for. We initially had some issues with our bank in regards to financing. But the salesman and his manager were able to work their magic and get us a decent price for my old truck and a decent monthly payment with a bumper to bumper original manufacturers warranty! We love the truck and would highly recommend Chris Nikel to anyone!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great all around experience

By Bada on 8/31/2019 at 3:49 AM.

Extremely helpful and friendly staff Who are knowledgeable about the vehicles they have on the lot . Excellent customer service . 10 out of 10 would by here again and they make great offers on your trade-in.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

First time buy ever stress free

By Ryan Schmidt on 8/31/2019 at 1:42 AM.

The staff where not pushy and they were able to assist me( a credit score ghost) in getting the best deal possible with a cosigner.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service review

By Bhibb on 8/15/2019 at 6:38 PM.

We had a great experience buying our new car. The only thing I would change would be the time it takes to go through the buying process. It took 3 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and fast!

By Highlanderdude1984 on 8/28/2019 at 12:31 AM.

The people I dealt with today were the most respectful and courteous People I have ever met in the car business! Ray Ortiz in used sales is one of the best in the biz, his manager Brandon Compton is top notch, and Brandon Fish in The finance department got me in and out so quick it barely noticed I was there! Will go back and buy more cars from them in the future for sure!!

I would recommend this dealer.