Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had a positive experience.

By Ski=NoMo80 on 8/18/2019 at 9:21 PM. Helped by Bob Avalos.

I wanted to replace my sedan with a small SUV that was easier to enter/exit. Bob Avalos , your salesman, checked your inventory and found several that fit my needs. I decided on a 2018 Chevy Equinox.based on price & mileage. I drove it, made a deposit, applied for a loan, etc.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New work truck

By cgeik@live.com on 8/2/2019 at 7:17 PM. Helped by Peter surd.

Everything went great thanks for the fast sale of the truck had several trucks to choose from Peter and the sale manager were great thanks chad

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Satisfied Customer

By rmccampb on 8/13/2019 at 5:02 PM. Helped by Marty, Char.

They were very attentive. FIxed a recall I didn't even know I had. Also they were able to order a part that I thought I had to come back when the Service Manager was there in order to approve the order. Took a bit longer than I expected but then again, they did more than I was expecting.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Heat selector not working

By slatjam1 on 8/9/2019 at 8:45 PM. Helped by Marty Boelt.

Had to have the control module for heat/Air replaced. Had to wit an extra day for them to secure the control module. Repair is working and I am satisfied with the repair. Service advisor kept me up to date throughout.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

Great team effort

By Dabram on 8/5/2019 at 2:53 AM.

Sales rep help me out and have my paperwork all together and made up so that I can get in and out of the dealership in a timely fashion when I went to go purchase my vehicle I was going before I went to work so they got me in and out in a matter of 1 1/2 hours

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth and Easy

By lashaybrins on 8/4/2019 at 4:38 PM. Helped by Barb.

Barb was fantastic. She sold me my previous car as well. She made this experience smooth and easy. I am more than satisfied with the whole experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Knowledgeable, friendly, and right on time.

By Bob46 on 7/31/2019 at 9:00 PM. Helped by Can't remember names.

Great dealership. They always check up to see how the vehicle is doing. Alerts for service are always available. People are great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

oil change

By car service on 7/29/2019 at 1:45 AM. Helped by Marty and the person who gave me the appointment..

My change oil light went on last week and it said that it was at 4%. I checked it on Saturday and it was at 2% so I called and they gave me an appointment within 30 min. even though they were booked they still were able to take me. Marty took me right away and I was done in an hour. I just want to thank Marty and the person who answered the phone for your eccellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Happy Camper

By PhyllisM on 7/20/2019 at 10:26 PM.

Been going to Christianson Chevrolet for a few years now. And my experience with them has always been excellent I highly recommend Christianson Chevrolet. S Hope to see you there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Mom of 2 on 7/20/2019 at 2:40 PM. Helped by Jimmy Walker.

Friendly and very helpful staff. I was so glad I went to Chevy. At the dealership, I worked with James Walker and Mr. Pineda. The Mr. Walker and Pineda were awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service ansd Sales

By Jrakos23 on 7/17/2019 at 6:42 PM. Helped by Jim Service......Barb.. Sales -- both were fantastic.

Both departments were great … very helpful I bought my car from Barb 3 years ago and thinking about buying another one.. I get all my service done there and both departments are polite and professional.. couldn't ask for anything better

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and courteous

By Mary L on 7/13/2019 at 1:51 PM. Helped by Cindy Shone and Jordy Lema.

Christenson is our dealer of choice in northwest Indiana. Cindy Shone is always so helpful and knowledgeable. The whole car buying process is always so smooth at Christenson Chevrolet.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Emergency!

By Greenbay Tom on 7/14/2019 at 11:20 PM. Helped by Jim Gruber, and a big shoutout to Pedro Padilla, great customer service!.

My car lost all power, then restarted car with the engine light still showing, drove to the dealership, and they took me right away, great service!

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Very smooth.

By Mineandhis on 7/10/2019 at 1:00 PM.

While our experience with Christensen's is always good and easy. No business is perfect and can always strive to be better. This dealership had always been fair to us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Dealership

By Chevy Family on 7/5/2019 at 11:20 PM. Helped by Ryan Alberson and Anthony Braviere.

We have worked with Christenson for many purchases and have never had a bad experience. The staff is friendly and very knowledgeable. They make you feel "at home". Ryan helped with linking my phone to the car and went over everything with me. From start to finish, we had a great experience!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Courtesy

By Mimi on 7/3/2019 at 8:08 PM. Helped by Jim, service writer. Kevin, porter..

Treated very well by Jim, service writer, who informed me beforehand of service needed and the cost. Too bad it cost so much. And I was given ride home and picked up by Kevin, porter, who was extremely courteous ,helpful, and patient. Nice guy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One Happy Customer!

By Dsprankle1430 on 7/2/2019 at 9:45 PM. Helped by Benito Rosario.

Another great service experience at Christenson Chevrolet. I came in for an oil change, tire rotation and an overall inspection. My Service Advisor Benito Rosario was very professional, knowledgeable and kind. He completed all of my service needs, and suggested a few upcoming needs that I will address when I return again in the fall. Keep up the Great Work, Christenson!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Great Experience!!!!

By quincy @ comcast.net on 7/1/2019 at 1:50 PM. Helped by Brian Gallas.

Hi I had a great experience, my sales person Brian Gallas was great, Customer service is overall great at Christenson Chevrolet I came from a infiniti dealership and they can not top!!! this place, I will definitely recommend this place. Even after my purchase they were great:))))

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dave Benett was great

By Crtvlmnts on 6/26/2019 at 3:45 PM. Helped by Dave Benett.

Found the car online and was directed to Dave to get a few more particulars. Dave was knowledgeable about the vehicle and assessed my trade over the phone. I drove 150 miles expecting to be disappointed but left with a new vehicle in under 45 min. No games what so ever. Took the porter longer to fill up the tank and wash it then all of the paperwork! Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Cutlass on 6/16/2019 at 5:03 PM. Helped by Anthony Langland.

The best people the best products the best service the best everything this is the only place to take your Chevy for the best service the best customer service and people.

I would recommend this dealer.